Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Meticulous AWS Cloud Solutions Architect with over 5 years of experience. Extensive knowledge and proficient in cloud infrastructure architecture, migration, backup & recovery, security, monitoring and performance tuning. Proven leadership ability and excellent interpersonal communication skills. Experience working with a variety of constituents within and outside of IT to drive cohesiveness while ensuring that the architectural direction is achieved. Enjoy solving problems and developing new skills with focus on growth in the Cloud computing space.

  • Client relationship management
  • Systems design analysis
  • Project requirement gathering and analysis
  • Performance and scalability optimization
  • Backup & Recovery Strategies
  • Cloud Computing - Amazon Web Services
    (EC2, EBS, Workspaces, Terraform, S3, AWS, IAM, AMI, VPC, VPC Peering, NACL, Security Groups, Route53, Auto Scaling, ELB, SNS, Cloud Watch, NIST, CIS, HIPAA, WAF, CICD, SDLC).
  • Reporting and technical documentation
  • Cloud Infrastructure automation using CloudFormation & Elastic Beanstalk
Work History
05/2019 to 06/2021
AWS Solutions Architect| Hitachi Data Systems Houston, TX,
  • Participated in deep architectural discussions to build confidence and ensure customer success when building new and migrating existing applications to AWS platform.
  • Was a technical liaison between the customer's service engineering & support teams.
  • Created technical presentations for customer’s solution(s).
  • Architected / operated solutions built on AWS Platform.
  • Configured and deployed micro-services and instances, example, AMI's, EC2, ECS, Auto-scaling, S3, Security groups using Cloud-formation.
  • Provided expertise to client's early adoption strategy such as end user training, evangelizing cloud solutions, bringing understanding,
    experience and best-practice in AWS cloud ecosystem.
  • Monitored resources and applications using AWS CloudWatch including creating alarms to monitor metrics such as EBS, EC2, ELB, RDS, S3, SNS and configured notifications for alarms generated based on events defined.
  • Experience in setting up Life-cycle policies to back data from AWS S3 to AWS Glacier for archiving.
  • Created business continuity/disaster recovery, fail-over and runbook documentation.
  • Basic understanding of shell scripts (Bash), Perl, Python and PowerShell for automating tasks.
  • Solicited feedback from Client's and influenced future iterations of AWS platform.
  • Created agendas and communication materials for team meetings.
  • Provided status updates to keep upper management informed and to reach goals.
  • Created migration strategies to bridge development gaps between existing software architecture and future updates.
  • Managed and monitored all installed systems with CloudWatch for highest level of availability.
01/2017 to 05/2019
AWS Cloud Solutions Architect Alto Pharmacy Dallas, TX,
  • Implemented replacement of siloed software architecture, enhancing productivity and resulting in better client experience.
  • Collaborated closely with client and product owners each week to provide updates on project direction.
  • Partnered with sales team to design solutions for customers that drive AWS adoption and revenue.
  • Captured and shared best-practice knowledge amongst AWS
    Solutions Architect team.
  • Created business continuity/disaster recovery, fail-over and runbook documentation.
  • Ensured security is integrated into all cloud architecture solutions.
  • Analyzed software that was not performing to expectations and recommended techniques for improvements.
  • Identified opportunities for process improvements to decrease in support calls.
  • Wrote user manuals and other documentation for roll-out in customer training sessions.
  • Leveraged Agile methodologies to move development lifecycle rapidly through initial prototyping to enterprise-quality testing and final implementation.
  • Made recommendations regarding information technology infrastructure overhauls.
  • Deployed and patch Instances infrastructure development, quality assurance, staging and production systems.
10/2014 to 01/2017
IT Specialist Washington Adventist University City, STATE,
  • Used Spiceworks ticketing Software to log inventory, monitor, update ticket, report and Troubleshoot issues experienced by faculties, staffs, and students.
  • Took apart and reassemble computer parts to fix broken computers.
  • Assisted in maintenance of hardware and OS for approximately 20
    Microsoft Windows and Linux servers.
  • Managed University’s Computer Lab facility operations.
  • Purchased office goods and equipment’s as required and process
  • Escalated issues to proper help desk associate when necessary and followed up on any escalated issues, all within timely manner.
  • Communicated thoroughly with client representatives and customers, enabling effective information exchange and efficient process management.
  • Documented all inquiry activities in appropriate reporting system.
  • Provided responses to inquiries in writing using professional email skills.
  • Installed Windows XP/Vista/7 and Server 2008 R2.
  • Installed, repaired, maintained, and upgraded Windows desktop and Windows notebook computers.
Expected in 10/2020
Master of Science: Information Technology Management
Western Governors University - Salt Lake City, UT
Expected in 12/2018
Bachelor of Science: Computer Science
Washington Adventist University - Takoma Park, MD
  • AWS Certified Solutions Architect Associate - Certified
  • AWS Certified Security Specialty – In Progress
  • Security+ (COMPTIA)
  • Scrum Master Certificate
  • Certified Software Tester
  • John Maxwell Leadership Certification Program

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  • Western Governors University
  • Washington Adventist University

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