Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Profile

Creative and focused professional who produces results. Skilled in the areas of compliance, audit, testing, analysis, investigation and management.

Core Competencies
  • Report generation and analysis
  • Compliance reviews and assessments
  • Client-focused
  • Multi-Task oriented
  • Training and development
  • Communications
  • Staff leadership and coaching
  • Operations management

Received two Service Star awards for work performed in preparation for a bank's Community Reinvestment Act (CRA) Performance Exam which resulted in the bank receiving an Outstanding rating.

Increased a $3 million dollar book of mortgage broker business to over $20 million dollars within 6 months due to exceptional customer and client service.

Promoted within 3 months from Member Service Coordinator to Member Service Manager of an HMO due to successfully working with and integrating staff after a company merger.

AVP/CRA Officer, 10/2012 to Current
Ken GarffSandy, UT,

Effectively review community development grants and loans generated by the banks philanthropic foundation and lending lines of business to determine if the activity meets CRA (Community Reinvestment Act) regulatory requirements in order for the bank to receive CRA Credit. Advise Lending Officers, Risk Officers and Compliance Officers regarding the CRA to help maximize CRA eligible activities. Assist in the analysis and preparation of CRA data for federal examinations and internal audits.

AVP/Senior Compliance Officer and Lead Tester, 06/2005 to 10/2012
JPMorganChase & Co. NACity, STATE,

Developed and executed effective testing programs that evaluated methods, processes, procedures and risks associated with regulatory requirements impacting deposit products, deposit systems and business and consumer product marketing. Successfully identified significant compliance and control issues, analyzed compliance review findings, performed root cause analysis and made recommendations when needed. Discussed corrective action plans with the lines of business and validated implementations.

Quality Audit Analyst, 02/2001 to 06/2005
JPMorgan Chase & Co, NA (Bank One)City, STATE,

Audited and monitored CRA compliance and quality assurance staff regarding adherence to policies and procedures for CRA small business and small farm federal reporting. Documented and communicated audit findings and developed training modules to decrease and maintain low error rates as needed. Prepared and analyzed CRA data to determine trends and patterns specific to the staff or lines of business as it pertained to discrepancies. Collaborated with the lines of business concerning the importance of collecting reportable CRA data to ensure the bank's compliance with CRA regulations.

Credit Analyst/Underwriter, 1999 to 02/2001
Bank One, NACity, STATE,

Efficiently examined loan applications and financial records to approve home equity loans and lines of credit working with an assigned block of mortgage brokers. Purchased first mortgage loans and refinances for the bank from wholesale dealers and correspondents. Retained, perfected and grew book of business to maximize loan revenue.

Bachelor of Arts: Organizational Communications, Expected in
The Ohio State University - Columbus, OH

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

resume Strength

  • Clear Contact Info
  • Completeness
  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended

  • The Ohio State University

Job Titles Held:

  • AVP/CRA Officer
  • AVP/Senior Compliance Officer and Lead Tester
  • Quality Audit Analyst
  • Credit Analyst/Underwriter


  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: