av field technician resume example with 9+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Hardworking and reliable AV Engineer with strong ability in customer service and installs. Offering troubleshooting, production and service. Highly organized, proactive and punctual with team-oriented mentality. I consider myself an all around worker because I know a little bit of everything, enough to flex and pick up any type of work assigned to me. My strongest and most passionate characteristic is my willingness to learn in any field of of work.

  • Self-motivated
  • Willingness to learn
  • Team Player & self starter
  • Fast paced environment experience
  • Troubleshooting and diagnostics
  • Leadership
  • Data entry & Inventory logs
04/2021 to Current AV Field Technician Compass Group Usa Inc | Tigard, OR,
  • Installing telecommunication presence systems for corporate clients like Facebook, Amazon, Bank of America, Uber and more
  • Experience with basic troubleshooting systems or working alongside an IT support team
  • Decommissioning audio and visual systems
  • Packaging, moving and e-wasting units
  • Writing and taking photos for job reports, using Excel to log inventory and updates
  • Active communication through emails, webex and zoom with our company and clients
  • Traveling nationwide to service companies
  • Integrated professional audio/video systems and provided technical assistance to resolve issues.
  • Followed specifications to pull and terminate cables.
  • Built strong rapport with customers to foster confidence in system installations.
  • Reviewed and analyzed blueprints and diagrams to identify project specifications.
  • Monitored and repaired range of equipment, including audio, video and video conferencing systems.
  • Serviced and maintained all audiovisual systems according to project guidelines.
03/2012 to Current Youth Teacher RDL Church | City, STATE,
  • Create slides and presentations for teaching curriculum, through research, reading and studying to instruct and connect with students
  • Organize yearly curriculum with teacher staff
  • Creating a diverse and open environment for all teachers and students
  • Experience with in-person learning and remote learning
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Remained calm and patient in student interactions to support individual growth and development.
10/2017 to 11/2019 Barista Starbucks | City, STATE,
  • 2x Starbucks “Partner of the Quarter”
  • Customize each customer experience to embody Starbucks’s values
  • Fulfill customer’s mobile and/or in-store orders
  • Take and charge customer orders
  • Visual Store Organization
  • Restocking shelves with merchandise, cabinets with supplies, and refilling where needed
  • Provide customers with exceptional and timely service
  • Keep the store tidy and clean in accordance to health and safety standards
  • Work efficiently and at a timely pace in high-demand and heavy traffic locations
  • Role Flexibility to support the team
  • Review Shipment Order logs, organize and place shipment orders, Lead and manage a musical band of 11 members from time to time
  • Experience in arranging rehearsals, set-lists, call-times, meetings, delegate responsibilities, lead studies and team debriefs
  • Plan, organize, and facilitate leadership workshops centered on empowering and equipping leaders with tools to lead their church teams
  • Media Production
  • 3+ years of experience with full frame & APS-C frame cameras
  • Create promo videos & digital flyers
  • Record video & audio of live church services
  • Uploading videos to platforms like Youtube, Facebook & Instagram
  • Maintained calm demeanor during high-volume periods and special events.
  • Supported highest standards of conduct and service to support company reputation.
  • Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Followed health, safety, and sanitation guidelines to pass state inspections.
  • Memorized official and off-menu coffee and tea preparations.
12/2020 to 03/2021 TV Network Scheduling (Intern) ESRevolution | City, STATE,
  • Learning the business side of Television and eSports
  • TV channel workflow and scheduling software
  • Looking over our eSports shows, tournament highlights, and scheduling them into our 24/7 linear channel
  • Making sure the line-up is relevant to the latest trends and shows available
  • Creating descriptions and categorizing various shows of different genres
  • Creating the main schedule on for the team on Microsoft Excel and Google Sheets
  • Working with XML files
Education and Training
Expected in 12/2020 to to Bachelor of Arts | History Queens College, Flushing, NY, GPA:
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Resume Overview

School Attended

  • Queens College

Job Titles Held:

  • AV Field Technician
  • Youth Teacher
  • Barista
  • TV Network Scheduling (Intern)


  • Bachelor of Arts

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