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Auto Parts Professional/Delivery Driver Resume Example

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AUTO PARTS PROFESSIONAL/DELIVERY DRIVER
Summary

Personable and dedicated Customer Service Representative with extensive experience in the sales industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. My resume displays expertise in product selection, service and customer needs. I have shown through year of experience that I am familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. I am also able to identify and resolve concerns while simultaneously promoting new products and meeting sales objectives.

Skills
  • Microsoft Office
  • Critical Thinking
  • Critical Thinking
  • Logic
  • Matlab
  • Physics
  • Programming
  • Recording
  • Research
  • Effective communications
  • Customer Service
Experience
Auto Parts Professional/Delivery DriverAutoZone | Tuskegee, AL | Mar 2019-Mar 2020
  • Logged deliveries and pickups, loaded truck with parts to be delivered, unloaded merchandise for customers and dropped off sales fliers.
  • Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
  • Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
  • Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition
  • Ordered new inventory for parts department and placed specific customer orders.
  • Gave top-notch service to all guests in line with company standards.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Displaced due to COVID and having to leaving school in Alabama
Auto Parts ProfessionalAdvance Auto Parts Inc | Bowie, MD | Jul 2014-Jan 2017
  • Ordered new inventory for parts department and placed specific customer orders.
  • Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
  • Reviewed and understood various technical documentation to make accurate parts selections.
  • Restocked merchandise, constructed promotional displays and updated signage.
  • Received and stocked incoming merchandise, arranging items in appropriate manner and correct locations.
  • Helped customers diagnose issues and locate replacement parts.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Maintainedhigh service delivery quality and efficiency by monitoring service writer and technician performance.
  • Established individual parts inventory levels to balance stock for maximum inventory turns.
  • Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
  • Delivered commercial order to local repair shops
Internship StudentNASA Goddard Space Flight Center | Greenbelt, MD | Jun 2012-Aug 2012
  • Participated in the National Space Club Scholars Program as a Mentee for Internship at NASA Goddard Space Flight Center.
  • This intensive internship was held in the Applied Engineering and Technology Directorate.
  • Analyzed protocols and offered recommendations to improve processes and maximize productivity.
  • Coordinated project files to support Mission Design Team and enhance team success.
  • Researched and compiled information and data on mission specific disorders from peer-reviewed journals.
Intern With Facilities ManagerReid Temple AME | Glenn Dale, MD | Jun 2010-Aug 2010
  • Assessed all aspects of facility operations and employee activities to enforce and ensure adherence to workplace safety regulations.
  • Assured the functionality of all ergonomic systems within the church (HVAC, Lighting, Elevators, etc.)
  • Managed daily operations within Reid Temple by supporting continuous delivery of excellent services and care.
  • Set up rooms for events and ensured all doors that needed to be locked were locked and the ones that needed to be open were unlocked.
Education and Training
Bachelor of Science: PhysicsTuskegee University | | Tuskegee, AL | Expected in May 2021
Accomplishments

Won first place in the annual poster competition for the Alabama Academy of science in the Physics and Mathematics joint session with Engineering and Computer Science. A New Equation to predict the Phonon Thermal Conductivity of Pure Intrinsic SemiConductors (February 2019)

Member of National Society of Leadership and Success

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Resume Overview

Companies Worked For:

  • AutoZone
  • Advance Auto Parts Inc
  • NASA Goddard Space Flight Center
  • Reid Temple AME

School Attended

  • Tuskegee University

Job Titles Held:

  • Auto Parts Professional/Delivery Driver
  • Auto Parts Professional
  • Internship Student
  • Intern With Facilities Manager

Degrees

  • Bachelor of Science : Physics

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