Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Collaborative Audiovisual Technician aiming to fulfill an opportunity where background in troubleshooting is aptly utilized. Skilled in offering quality-driven service for client systems. Offering a strong background in communicating with clients to foster loyalty and satisfaction.
Accomplishments
Collaborated with team of 3 in the development of DECA States Project.
Received third place in the DECA States competition.
Skills
Sound judgement
Excellent reasoning skills
Relationship development
Project organization
Problem resolution
Team management
Supervision
Business operations
MS Office
Operational improvement
Process improvement
Stocking and replenishing
Sales expertise
Excellent people skills
Client Service
Upselling
Cash register operation
Problem-solving skills
Cash Handling
Exceptional customer service
Relationship building
Work History
04/2019 to Current
Audio Visual TechnicianAts – Huron, SD,
Performed tasks by using proper tools, materials, methods and safe practices in accordance with best industry practices.
Provided troubleshooting techniques in integrating professional audio/video systems.
Commended by management for continuous punctuality and superior performance.
Adhered to safety protocols while installing projectors, displays and speakers.
Installed CCTV systems, background/foreground music systems and control systems.
Monitored and repaired audio, video, control systems and video conferencing equipment.
Pulled low-voltage cabling according to industry practices.
Interfaced with customers to explain operation and instill confidence in installed systems.
Correctly read and interpreted audio-visual diagrams.
Read and evaluated diagrams to determine specifications.
Completed and oversaw rack fabrication.
Pulled and terminated variety of cables.
Performed service and system maintenance as directed.
06/2017 to 04/2019
On-Site Manager/Account ManagerBevmo Holdings Llc – Chico, CA,
Delegated assignments based on my quotes, project needs and knowledge of individual team members.
Resolved issues between employees and customers using company policies.
Oversaw all daily office operations and equipment maintenance.
Kept sites compliant with OSHA, federal, state and local regulations to prevent unnecessary delays.
Coordinated site investigations, documented issues and escalated to executive teams as needed.
Provided general office administration, including correspondence, filing and spreadsheet development.
Interviewed, hired and trained new workers.
Assumed responsibility for personnel deployed to work site.
Communicated daily with vendors to keep project fully operational.
Read plans and blueprints and communicated to workers.
06/2015 to 06/2017
Assistant Store ManagerAutobell Car Wash Inc. – City, STATE,
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Rotated merchandise and displays to feature new products and promotions.
Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
Trained and managed associates in customer service and sales techniques.
Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Acted as point of contact for vendor collaboration for contracted services.
Answered questions about store policies and concerns to support positive customer experiences.
Walked through store areas every hour to identify and proactively resolve issues negatively impacting operations.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Onboarded new employees, including training, mentoring and new hire documentation.
Monitored security and handled incidents calmly.
Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
Promoted to Assistant Manager after only 3 months with company.
Education
Expected in 06/2015
High School Diploma: North Lincoln High School - Lincolnton, NC GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
