audio visual technician resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Friendly and outgoing Online English Teacher works with children or adults on grammar, syntax, literature and writing. Adept at planning individual and group classes or using pre-written lessons. Dedicated to improving reading skills and writing abilities for students.

  • Student records management
  • Program Development and Management
  • Grammar Principles
  • Classroom management
  • Student support
  • Problem-solving skills
  • Remote Instruction
  • Organization and Time management
  • Leadership
  • Detail-oriented
  • Training & Development
  • Verbal and written communication
  • Video Conferencing
  • Quality Education
  • Lesson Planning
  • Individualized Instruction
Work History
06/2015 to Current
Audio Visual Technician Advisors Excel Topeka, KS,
  • Provided troubleshooting techniques in integrating professional audio/video systems.
  • Monitored and repaired audio, video, control systems and video conferencing equipment.
  • Support, manage classroom issues for over 400 classrooms on campus.
  • Demonstrate leadership to team of 10 employees to assist with projects included but not limited to: classroom maintenance excellent service to student and faculty.
  • Coordinate with Project Management Team with planning, preparing, and collaborating with classroom upgrade builds on campus.
  • Develop organization and tracking of equipment inventory.
  • Create meeting agendas, facilitate meetings and publish meeting minutes with action items for follow.
  • Manage expenditures using State issued purchasing card.
  • Prepare, plan, and execute strategies to minimize risks to ensure successful events.
  • Author how to guide manual for student assistants on daily activities including classroom maintenance, event support, etc.
  • Fostered workplace safety and efficiency by identifying potential hazards and promoting workplace safety to over 10 team members.
  • Trained ten new employees according to company standards.
  • Adhered to safety protocols while installing projectors, displays and speakers.
  • Interpreted technical data from drawings, blueprints, schematics and service manuals.
  • Tested and repaired system circuit boards to component level using variety of instruments.
  • Commended by management for continuous punctuality and superior performance.
  • Interfaced with customers to explain operation and instill confidence in installed systems.
01/2018 to 12/2020
Online English Teacher Education First Charleston, SC, China
  • Spend 30 minutes per class, part-time; develop Chinese students to improve on speaking and understanding English language.
  • Prepared Comprehensive English curriculum for students within ages of 5 to 12.
  • Used pre-written curriculum to teach students English via remote video conferencing.
  • Explored and implemented innovative use of technology in language education.
  • Consulted with teachers in English and English disciplines to identify and adopt successful instructional strategies.
  • Administered English tests to determine comprehension rates among students.
  • Established appropriate deadlines and provided complete instructions for reading assignment and homework.
  • Provided personal guidance for students struggling both in and out of classrooms, maintaining professionalism while helping students feel safe.
09/2014 to 06/2015
Data Entry Operator Lightroom Studios West Milford, NJ,
  • Performed more than fifty hourly 10-key actions while maintaining 10% error rate.
  • Reviewed and updated client correspondence files and contact database information to maintain accurate records.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Corrected any data entry error to prevent later issues such as duplication or data degradation.
  • Reviewed completed work for compliance with regulations.
  • Added documents to file records and created new records to support filing needs.
  • Created reports based on up-to-date data to inform business decisions.
  • Tracked and maintained records for Dealership department.
  • Maintained databases, mailing lists, telephone networks, and other information to facilitate functioning of health education programs.
  • Completed data entry tasks with accuracy and efficiency.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Increased data entry efficiency by 85% through streamlined processes.
09/2012 to 09/2014
Customer Service Representative L'oreal Orlando, FL,
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Regularly exceeded daily sales and product add-on quotas.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Responded to customer requests for products, services and company information.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Answered constant flow of customer calls with up to 20 calls in queue per minute.
Expected in 11/2020 to to
Certification: Teaching English As A Second Language
TECOL - Online,
Expected in 05/2020 to to
Certification: Educational Technology And Online Learning
Liberty University - Lynchburg, VA,
Expected in 08/2015 to to
MBA: Business Administration
  • Graduated cum laude
  • Graduated with 3.53 GPA
Expected in 05/2012 to to
BBA: Business Administration
Georgia Gwinnett College - Lawrenceville, GA,

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Resume Overview

School Attended

  • Liberty University
  • Georgia Gwinnett College

Job Titles Held:

  • Audio Visual Technician
  • Online English Teacher
  • Data Entry Operator
  • Customer Service Representative


  • Certification
  • Certification
  • MBA
  • BBA

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