Audio Visual Specialist & Infrastructure Support Resume Example

Franchise Co-Owner responsible from site selection to build out and daily operations

• Enhanced operational efficiency and productivity by managing budgets, accounts and [Task].
• Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Created and monitored [Type] promotional approaches to increase sales and profit levels [Number]%.
• Devised, deployed and monitored processes to boost long-term business success and increase profit levels [Number]%.
• Established, optimized and enforced business policies to maintain consistency and high-quality standards across [Industry] operations.
• Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
• Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
• Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
• Trained and motivated [Number] employees to perform daily business functions, including [Task] and [Task].
• Applied human resources expertise to optimize hiring, training and performance.
• Discovered areas of improvement by generating [Timeframe] operational and sales reports.
• Managed [Number] employees by supervising daily tasks.
• Maximized efficiency by coaching and mentoring [Number] personnel on [Type] principles, industry practices, company procedures and [Software] system.
• Maintained up-to-date administrative records to monitor operational conditions.
• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
• Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
• Reconciled daily sales, returns and financial reports with [Software] and [Software].
• Input income and expense details into [Software] to track business finances and address variances.

Managed AV staff

Prepare quotes for clients

Design and setup technical production equipment

Invoicing

Scheduling

Training

• Led [Type] team in delivery of [Type] project, resulting in [Result].
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Worked with [Type] customers to understand needs and provide [Type] service.
• Drove operational improvements which resulted in savings and improved profit margins.
• Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
• Maintained excellent attendance record, consistently arriving to work on time.
• Resolved [Type] problems, improved operations and provided exceptional client support.