Highly skilled and empathetic manager,with more than 12years leading, managing and supervising professional staff in a customer relations environment. Past work has included management services, program planning and development, educational guidance counseling, and motivational advisor. Active listener with a knack for building lasting professional relationships.
Perseverance to be Productive
Honest; Practical; Realistic
Reliable; Resourceful; Versatile
Determined; Hard working
Attendant/Care ProviderMar 2016 - Oct 2016 Public Partnerships LLCDuffield, V.A.
Provide patients\' personal hygiene by giving baths, shampoos; assisting with travel to the bathroom and baths.
Provide for activities of daily living by assisting with serving meals, feeding patient as necessary, turning, and positioning patients; providing fresh water and nourishment between meals
Provide patient comfort by utilizing resources and materials; transporting patients; answering patients\' requests; reporting observations of the patient to supervisor
Document actions by completing forms, reports, logs, and records
Maintain work operations by following policies and procedures
Protect organization\'s value by keeping patient information confidential
Update job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations
Skills and Qualifications:
Multi-tasking, Bedside Manner, Infection Control, Health Promotion and Maintenance, Creating a Safe, Effective Environment, Informing Others, Judgment, Medical Teamwork, Administering Medication, Pain Management
Case Management AssistantJan 2015 - Oct 2015 Interfaith Hospitality NetworkKingsport, Tn 37660
Responsible for providing individualized interventions designed to assist all residents to successfully attain their goals
Provided and reviewed program policies, rules, guidelines, expectations and consequences to clients approved for program
Provided insight of what, how, and why to budget
Helped clients build a resume, social skills, and budget
Provided clients with Self-Sufficiency chart upon entry; Updated, reviewed, and discussed weekly with client
Referred clients to alternate social agencies, if unqualified for our program
Provided transportation for all clients in need
Supplied crisis intervention and substance abuse services to patients in the community.
Documented daily correspondents between staff and client
Accepted and sorted donations from community
Responsible for maintaining a neat and orderly work area
In charge of updating entry and exit paperwork on previous cliental, from paper files to computer files