Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
Associate Technical Consultant with history in the information technology and services industry. Excellent knowledge of AEM Author, QA Analyst and Scrum Master.
Skills
- Languages: Python, HTML, CSS, React.Js
- Database & Industry Tools: Git, GitHub, Command Line
- Tools/Software: VsCode, AEM
Education
Southwest Minnesota State University Marshall, MN Expected in – – : Computer Science - :
- Received Athletic Track & Field Scholarship
- Member of SMSU Women's Track & Field
- Attended for 1 year
HackBright Academy Online, Expected in 06/2021 – – : Software Engineer - :
Elk River Senior High School Elk River, MN Expected in 06/2020 – – High School Diploma : - :
- Relevant Coursework Completed: AP Computer Science
Certifications
- Software Engineering Fellowship – Accelerated, 14-week, software engineering program. Hackbright Academy ; Mar 2021 - Jun 2021
- Learn JIRA with real-world examples (+Confluence bonus) - Udemy
- Devtools Pro: The Basics of Chrome Developer Tools - Udemy
- Top 150+ QA Automation Interview Questions & Resume Tips - Udemy
Website, Portfolio, Profiles
- https://www.linkedin.com/in/Jessica-Claire/
- https://github.com/JessicaClaire/comparing-cosmetic-products-by-ingredients.git
Work History
Box - Educational Support Professional
, , New Hope, MN 11/2022 - Current
, , New Hope, MN 11/2022 - Current
- Stepped into non-classroom environments such as libraries to help staff manage demand.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Helped teachers manage bus loading and unloading.
- Prepared reports and maintained administrative records.
- Maintained and operated classroom equipment to maximize use and lifespan.
- Enforced rules and instructions to maintain discipline.
- Collaborated with team members to achieve target results.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Adhered to social distancing protocols and wore mask or face shield.
Tlc Home Care Of The Twin Cities - Associate Technical Consultant
, , 06/2021 - 08/2022
, , 06/2021 - 08/2022
- Identified and fixed issues with Foundry deployments.
- Developed flowcharts and diagrams to describe and layout logical operational steps for Scrum in Foundry.
- Worked in Agile/Scrum environment. Managed about 2 user stories during sprints.
- Written manual test cases.
- Gained skills such as communication, improvement with coding, and being able to articulate to Foundry about blockers.
- Improving skills in Salesforce Administrator Credentials.
- Resolved product issue through consumer testing using Jira.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Provided on-call support for critical issues related to Outlook migration.
- Documented support interactions for future reference.
- Monitored systems in operation and quickly troubleshot errors.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Williams Bros. Health Care - Personal Care Assistant
, , 01/2021 - 03/2021
, , 01/2021 - 03/2021
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted with daily living activities, running errands and household chores.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Continued to develop in building compassion and flexibility while helping dependents with everyday tasks.
- Assisted young clients in required learnings, personal hygiene, and continuous engagement to keep them encouraged and happy in completing daily tasks.
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School Attended
- Southwest Minnesota State University
- HackBright Academy
- Elk River Senior High School
Job Titles Held:
- Educational Support Professional
- Associate Technical Consultant
- Personal Care Assistant
Degrees
- Some College (No Degree)
- High School Diploma
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