Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Associate Technical Consultant with history in the information technology and services industry. Excellent knowledge of AEM Author, QA Analyst and Scrum Master.

Skills
  • Languages: Python, HTML, CSS, React.Js
  • Database & Industry Tools: Git, GitHub, Command Line
  • Tools/Software: VsCode, AEM
Education
Southwest Minnesota State University Marshall, MN Expected in : Computer Science - GPA :
  • Received Athletic Track & Field Scholarship
  • Member of SMSU Women's Track & Field
  • Attended for 1 year
HackBright Academy Online, Expected in 06/2021 : Software Engineer - GPA :
Elk River Senior High School Elk River, MN Expected in 06/2020 High School Diploma : - GPA :
  • Relevant Coursework Completed: AP Computer Science
Certifications
  • Software Engineering Fellowship – Accelerated, 14-week, software engineering program. Hackbright Academy ; Mar 2021 - Jun 2021
  • Learn JIRA with real-world examples (+Confluence bonus) - Udemy
  • Devtools Pro: The Basics of Chrome Developer Tools - Udemy
  • Top 150+ QA Automation Interview Questions & Resume Tips - Udemy
Work History
Box - Educational Support Professional
, , New Hope, MN 11/2022 - Current
  • Stepped into non-classroom environments such as libraries to help staff manage demand.
  • Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
  • Helped teachers manage bus loading and unloading.
  • Prepared reports and maintained administrative records.
  • Maintained and operated classroom equipment to maximize use and lifespan.
  • Enforced rules and instructions to maintain discipline.
  • Collaborated with team members to achieve target results.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Adhered to social distancing protocols and wore mask or face shield.
Tlc Home Care Of The Twin Cities - Associate Technical Consultant
, , 06/2021 - 08/2022
  • Identified and fixed issues with Foundry deployments.
  • Developed flowcharts and diagrams to describe and layout logical operational steps for Scrum in Foundry.
  • Worked in Agile/Scrum environment. Managed about 2 user stories during sprints.
  • Written manual test cases.
  • Gained skills such as communication, improvement with coding, and being able to articulate to Foundry about blockers.
  • Improving skills in Salesforce Administrator Credentials.
  • Resolved product issue through consumer testing using Jira.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Provided on-call support for critical issues related to Outlook migration.
  • Documented support interactions for future reference.
  • Monitored systems in operation and quickly troubleshot errors.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Williams Bros. Health Care - Personal Care Assistant
, , 01/2021 - 03/2021
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted with daily living activities, running errands and household chores.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
  • Continued to develop in building compassion and flexibility while helping dependents with everyday tasks.
  • Assisted young clients in required learnings, personal hygiene, and continuous engagement to keep them encouraged and happy in completing daily tasks.

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Resume Overview

School Attended

  • Southwest Minnesota State University
  • HackBright Academy
  • Elk River Senior High School

Job Titles Held:

  • Educational Support Professional
  • Associate Technical Consultant
  • Personal Care Assistant

Degrees

  • Some College (No Degree)
  • High School Diploma

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