SEARCH

Associate Product Manager Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
H
ASSOCIATE PRODUCT MANAGER
Summary

Solutions-oriented Senior Business Analyst with 15 years in Benefits Administration Software Development possessing unique combination of business analysis, quality assurance testing and applications development experience in top-tier organizations. Driven Analyst highly effective operating in dynamic, large-scale system environments. Delivers projects and services on time and on budget. In-depth knowledge of Human Resources Information System (HRIS).

Skills
  • Research and trend analysis
  • Product Launch
  • Tactical planning
  • Customer Relationship Management (CRM)
  • Team management
  • Communications
  • Business operations
  • MS Office
  • Project organization
  • Operational improvement
  • Customer service
  • Team building
  • Organization
  • Problem resolution
  • Process improvement
  • Relationship development
  • Planning and coordination
  • Data mining
  • Requirements gathering
  • Business process improvement
  • Staff training and development
  • Product management
  • Cost-benefit analysis
  • Human Resources Information Systems (HRIS)
Experience
Associate Product Manager
City, StateCompany Name/Mar 2017 to Current
  • Modernized products based on consumer feedback and market analysis to increase sales and expand product offering.
  • Recommended product changes to enhance customer interest and maximize sales.
  • Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
  • Collaborated with [Type] product team to align marketing strategy, messaging and tactics.
  • Provided oversight and collaboration through excellent documentation, organizational, analytical and communication.
  • Planned and executed [Type] projects.
  • Gathered requirements, oversaw testing and monitored performance to proactively adjust product marketing strategies.
  • Built close relationships with key customers, thought leaders and industry influencers to stay abreast of emerging market trends and applications.
  • Oversaw development cycle of [Industry] products from prototyping to manufacturing integration.
Product Analyst
City, StateCompany Name/Jun 2011 to Current
  • Coordinated planning, backlog grooming and estimation to manage resource allocation and dependencies.
  • Initiated discussion with production department to improve tools, workflow and analytical processes.
  • Tracked development health and velocity using agile tools to mitigate risks.
  • Partnered with technology teams to optimize system architectures.
  • Measured and evaluated customer and employee satisfaction to identify areas in need of improvement.
Senior HRIS Analyst
City, StateCompany Name/Jun 2002 to Jun 2011
  • Created and implemented highly effective and individualized human resource solutions for clients.
  • Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
  • Oversaw all facets of staff and client training objectives to install knowledge of federal, state and local regulations and requirements.
  • Strengthened traceability by developing organization systems for records, reports and agendas.
  • Boosted employee morale by establishing fair job descriptions, grades, salaries and benefit programs in accordance with market standards.
  • Supported executive decision-making by reporting on metrics and recommending actionable improvements.
  • Implemented employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
  • Managed [Number] employees across compensation, benefits, wellness and safety, HRIS, payroll and information and data departments to ensure optimal productivity.
  • Reviewed compensation program and developed short- and long-term plans to increase efficiency and employee satisfaction.
  • Developed processes and metrics that supported achievement of organization's business goals.
  • Supported human resources, controlling resume flow within applicant tracking system.
  • Managed recurring HR processes such as [Type], [Type], [Type] and [Type].
  • Prepared employees for assignments by establishing and conducting orientation and training programs.
  • Evaluated staff performance at multiple facilities and made recommendations for training improvement.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Optimized processes by training employees to apply industry best practices and observe all protocols.
  • Executed on-time, under-budget project management on [Type] issues for senior leadership.
  • Diminished obstacles and saved time, spearheading special projects through effective emergency resolution.
  • Applied comprehensive understanding of HR principles and employment laws and regulations to provide counseling to [Department] and develop [Type] policies.
  • Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
  • Reduced process lags by quickly processing personnel actions, awards, flags, legal incidents, sponsorship, evaluations, morale and welfare documentation.
  • Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends.
Manufacturing Manager
City, StateCompany Name/Jun 1998 to Aug 2001
  • Supervised team of six skilled TIG and MIG welders, helping fabricate weldments to dimensional tolerances.
  • Identified and solved complex problems that impacted management and business direction.
  • Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
  • Managed all areas of manufacturing, safety, inventory control and process implementation.
  • Provided top product quality control and inventory management resulting in reduced downtime and maximized revenue.
  • Worked with managers to implement company's policies and goals.
  • Troubleshot problems with equipment, devices and products.
  • Hired and managed [Number] staff permanent and seasonal staff.
  • Changed equipment over to new product to meet customer requirements.
  • Scheduled preventative maintenance on equipment.
  • Exceeded team goals by partnering with staff to share and implement best practices that achieve monthly quotas.
  • Developed systems for employee scheduling, inventory management and supplier records.
  • Conducted annual inspection of workplace to assure safe working conditions for employees.
  • Acted as the liaison between executives, manufacturing teams and warehouse staff.
  • Suggested operational improvements to enhance quality, improve production times and reduce costs.
  • Achieved maximum performance across safety, maintenance, and production metrics.
  • Oversaw design, procurement and construction from mechanical equipment and reliability perspective and provide input for start-up and operation of mechanical systems.
  • Monitored and adjusted processes or equipment to improve quality and productivity.
  • Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Hired and managed staff, overseeing any personnel grievances.
  • Trained new employees on safety protocols and company standards.
  • Monitored production processes and adjusted schedules.
Education and Training
Master of Science: Information TechnologyNova Southeastern UniversityCity, State
Ph.D.: Public AdministrationNova Southeastern UniversitySep 2011City, State
MBA: Human Resources ManagementJohns Hopkins UniversityMay 2002City, State
Bachelor of Science: Chemical EngineeringHoward UniversityDec 1997City, State
Accomplishments
  • Marketing Requirements - Worked with customers to define and develop business cases for new products.
  • Designed and delivered new high quality project features in using Agile (Kanban) methodology
  • Product Roll-Out - Responsible for communicating new features by presenting details about the new features at webinars and conferences; training internal teams including Support, Sales, Implementation, and Marketing teams on the new features; partnered with technical writers to create content and documentation to be shared with internal and external stakeholders.
Certifications
  • Certified Employee Benefits Specialist (CEBS)-Fellow
  • Senior Professional in Human Resources (SPHR)
  • Group Benefits Associate
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Nova Southeastern University
  • Johns Hopkins University
  • Howard University

Job Titles Held:

  • Associate Product Manager
  • Product Analyst
  • Senior HRIS Analyst
  • Manufacturing Manager

Degrees

  • Master of Science : Information Technology
    Ph.D. : Public Administration
    MBA : Human Resources Management
    Bachelor of Science : Chemical Engineering

Similar Resumes

View All
Associate-Product-Manager-resume-sample

Associate Product Manager

Buffalo, Minnesota