LiveCareer-Resume

associate manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
I seek a management position in conference and event management in which I can lead an organization in business strategy, create and/or hone effective event processes and build organizational capability while developing others.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Training
Kaplan University , Expected in Master of Science : Management - GPA : Management
Kaplan University , Expected in September 2012 Bachelor of Science : Communications - GPA : Communications Cum Laude
Accomplishments
  • Administrators and vendors in order effectively execute events including creating partner programs and functions in private residences Operate a budget of $3 million - leveraging scale to maximize cost saving Source and coordinate venue selection and contract negotiations for all event related activities - travel, transportation, lodging, meals, entertainment, security and creative services Strategize with senior executives and diverse, cross-functional teams to meet organizational goals and objectives through a creative message delivery via meetings and events; design event specifications to meet the organization's needs, objectives and budget Manage on-site event support staff including temporary agency personnel, in-house security, catering and facility personnel Implemented the use technology to create systematic efficiency in the office and at events; i.e.
  • SignUp4, iPad applications for collaboration HR Training Coordinator, Corporate Function HR (2005- 2007) Oversaw administration, coordination, and logistics for training of employees ranging from Administrator to President Recruited, hired, trained, scheduled and evaluated staff for the Children's for Children child care center Provided administrative support for Vice President and managed a budget of $5 million per fiscal year Managed Diversity Scorecard quarterly reporting Administrative Assistant, Chemical Purchasing (2002- 2005) Maintained Director and Associate Director's calendar - planned and scheduled meetings, teleconferences and travel Negotiated favorable terms and pricing with hotels, caterers and other vendors for service at special events Managed annual "Soap and Detergents Association" Conference Improved office efficiency through the implementation of central filing systems and virtual file storage Created an enhanced sense of teamwork and collaboration between departments with the institution of networking lunches Consumer Service Representative, Consumer Relations (1999- 2002) Served on a team as the bi-lingual representative (English/Spanish) Listened attentively to caller needs to ensure positive customer experience Evaluated calls for quick complaint resolution; avoided escalation of issues Excelled within a world-class customer service organization, demonstrated a talent for effective communication with consumers from diverse backgrounds __________________________________________________________________________________________ Travel Extensive business travel throughout the United States as well the execution of international events in Belgium, Canada, Dominican Republic, England, France, Germany, Hungary, Italy, Mexico, Panama, Singapore, Switzerland __________________________________________________________________________________ Industry Affiliations and Certifications International Special Events Society (2007 - Present) Cincinnati Chapter President (July 2016 - Present)) Vice President, Membership (February, 2016 - July, 2016) Director at Large (July, 2015 - February, 2016) Meeting Professionals International (2006 - Present) Certified Meeting Professional (CMP) (January, 2015) The Convention Industry Council (CIC) launched the Certified Meeting Professional (CMP) program in 1985 to enhance the knowledge and performance of meeting professionals, promote the status and credibility of the meeting profession, and advance uniform standards of practice.
  • The CMP credential is recognized globally as the badge of excellence in the meeting, convention, exhibition, and event industry.
  • The qualifications for certification are based on professional experience, education, and a rigorous exam.
Experience
Ameriprise Financial - Associate Manager
Worland, WY, 06/1999 - Present
  • Executive Meetings and Events (2015 - Present).
Interests
Executive Meetings and Events is a specialized service role for Executive Level Management - Board of Directors, CEO and Global Leadership Council (Top 45 in a company of 122,000) Event portfolio includes Board of Director meetings, Global Leadership Council meetings, Annual Meeting of Shareholders, Analyst meetings, Government Delegation dinners, the Executive Program at the 2012 London Olympics, and other high visibility executive events Strategic Meeting Management Supplier Relationship Management Senior Planner, Executive Meetings and Events (2007- 2015) Executive Meetings and Events is a specialized service role for Executive Level Management - Board of Directors, CEO and Global Leadership Council (Top 45 in a company of 122,000) Event portfolio includes Board of Director meetings, Global Leadership Council meetings, Annual Meeting of Shareholders, Analyst meetings, Government Delegation dinners, the Executive Program at the 2012 London Olympics, and other high visibility executive events Manage and build relationships with Executives and their spouses/partners, Executive
Activities and Honors
Skills
Meetings
Additional Information
  • Executive Meetings and Events is a specialized service role for Executive Level Management - Board of Directors, CEO and Global Leadership Council (Top 45 in a company of 122,000) Event portfolio includes Board of Director meetings, Global Leadership Council meetings, Annual Meeting of Shareholders, Analyst meetings, Government Delegation dinners, the Executive Program at the 2012 London Olympics, and other high visibility executive events Strategic Meeting Management Supplier Relationship Management Senior Planner, Executive Meetings and Events (2007- 2015) Executive Meetings and Events is a specialized service role for Executive Level Management - Board of Directors, CEO and Global Leadership Council (Top 45 in a company of 122,000) Event portfolio includes Board of Director meetings, Global Leadership Council meetings, Annual Meeting of Shareholders, Analyst meetings, Government Delegation dinners, the Executive Program at the 2012 London Olympics, and other high visibility executive events Manage and build relationships with Executives and their spouses/partners, Executive

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Resume Overview

School Attended

  • Kaplan University
  • Kaplan University

Job Titles Held:

  • Associate Manager

Degrees

  • Master of Science
  • Bachelor of Science

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