Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Service-oriented Associate Manager with commitment to excellence and more than [Number] years of experience. Effective collaborator promoting great [Skill] and [Skill] skills. Proven history of efficiency and reliability. Proficient individual trained to be a focused Associate Manager as a result of more than [Number] years' working for a [Type of Company] organization. Flexible and poised promoting well-developed skills in [Type of Skill] and [Type of Skill]. Results-focused Supervisor offering [Number] years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Assistant Manager with experience providing leadership necessary for sales growth and increased profit margin. Cultivates open communication with employees and provides feedback to improve job performance. High-energy [Job Title] bringing [Number]+ years of experience in [Industry] settings. Set and enforce consistent standards and procedures to maintain staff satisfaction and performance targets. Diplomatic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Proactive [Industry] manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assist senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Proficient [Job Title] delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in [Skill], [Skill] and [Skill]. Resourceful [Job Title] offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Proactive and meticulous [Job Title] with over [Number] years of experience in [Type] industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

Skills
  • Promotional Materials Development
  • Sales
  • Onboarding
  • Inventory Control
  • Staff Management
  • Sales Goals
  • Cash Handling
  • Employee Training
  • Employee Relations
  • Cleaning
  • Point of Sale Systems
  • Performance Appraisals
  • Store Operations
  • Quality Management
  • Food Safety
  • Product Sales
Education
Crawfordsville Adult Resource Academy Crawfordsville, iN, Expected in 06/2017 High School Diploma : - GPA :
Certifications
  • ServSafe
Work History
Tesla - Associate Manager
San Francisco, CA, 06/2017 - Current
  • Remedied issues and conflicts among workers by employing [Type of Skill] and [Type of Skill].
  • Oversaw training and onboarding process for all newly hired employees within [Name of Department].
  • Mentored and supported [Number] [Type] department employees to create strong workplace culture.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Assisted [Job title] in meeting standards for customer service and quality.
  • Monitored security and handled incidents calmly.
  • Supervised payroll corrections for accuracy and duplications.
  • Supervised team of [Number] employees and provided feedback on performance.
  • Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Maintained exceptionally clean, customer-friendly and well-run [Type] department.
  • Advanced to keyholder and assistant manager-in-charge in manager's absence.
  • Trained and managed associates in customer service and sales techniques.
  • Managed scheduling for store shifts to accomplish proper staffing at all times.
  • Supervised and evaluated staff of [Number] including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Served as floating manager-on-duty, MOD, to cover shift shortage.
  • Conducted store inventories once per quarter.
  • Promoted to Assistant Manager after only 5 months with company.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Performed mandatory audits to enforce compliance in merchandising, inventory and customer service.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Trained new-hires on [type] procedures to better service customers.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Responded to customer concerns, working with manager to raise customer satisfaction ratings by [Number]% in [Number] years.
Crh - Team Member
Springfield, OH, 08/2016 - 03/2017
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Developed strong cooperative relationships with coworkers and managers.
  • Created appealing displays for routine arrangements and special promotions.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Learned all required tasks quickly to maximize performance.
  • Lifted, stacked and transported boxes weighing up to 50 pounds.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Nemacolin Woodlands Resort - Sales Associate
Mcmurray, PA, 08/2016 - 03/2017
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Achieved perfect attendance record for 8 months consecutively.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Educated customers on promotions to enhance sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Fairhaven Christian Retirement Center - Cook
Rockford, IL, 06/2012 - 08/2015
  • Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Recommended menu items for new dish development, holidays, special events and promotions.
  • Assisted customers in placing special orders for large-scale events such as weddings and birthday parties.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.

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Resume Overview

School Attended

  • Crawfordsville Adult Resource Academy

Job Titles Held:

  • Associate Manager
  • Team Member
  • Sales Associate
  • Cook

Degrees

  • High School Diploma

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