Director Of Education with strong leadership qualities and focus on achieving program goals. Expert at coordinating program logistics, regulatory and key education metrics. Effective at creating and optimizing training programs for new, professional, supervisory positions. Excellent communicator, multitasker and problem-solving abilities. Advanced skills in Salesforce with in-depth understanding of training requirements for different departments and levels.
Skills
Regulatory Compliance
Instructional Support
Verbal and Written Communication
Team Leadership
Strategy Development
Planning and coordination
Analytical
Relationship building
Organizational skills
Conflict resolution
People skills
Training & development
Planning & organizing
Federal compliance
Computer skills
Experience
12/2021 to 08/2022
Director of EducationAdventist Healthcare – Silver Spring, MD,
Identify strategies, processes and metrics-that-matter to monitor program effectiveness for demonstrable effect.
Collaborate with managers to identify team weaknesses and created attack plans to resolve training gaps.
Foster organizational culture of equity and inclusion for the department
Maximize department engagement through active and ongoing communications through the campus and corporate offices.
Facilitate both in-person and virtual training courses to provide valuable training for new and current staff.
Create cross-functional information exchange plans to connect subject matter experts with one another.
Develop network of local department trainers to provide job skills training.
Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
Generate progress reports to track trends in instruction and student progress.
Evaluate and supervise educators to assess performance and offer support.
Assess and grant approval for course content by evaluating compliance with legal and program requirements.
Created, organized and maintained employee personnel files to keep sensitive data secure.
08/2021 to 12/2021
Assistant Director of EducationUniversity Of Washington – Seattle, WA,
Facilitated both in-person and virtual training courses to provide valuable training for new and current staff.
Established team of members to support learning and increase overall functional performance.
Identified strategies, processes and metrics-that-matter to monitor program effectiveness for demonstrable effect.
Devised and implemented learning knowledge management strategies to bolster employee expertise.
Chartered new hire and ongoing training policies to create continuous development plans.
Sought and managed budgeting for learning and knowledge transference activities.
Identified staff training and development needs and implemented effective coaching and mentoring programs.
Set schedules and delegated instructor assignments for optimal coverage.
Designed curriculum and oversaw lesson planning to meet instructional goals.
Authored reports outlining program accomplishments, statistics and performance data.
Planned and executed compliance audits to check Education policies, procedures and controls.
Adhered to deadlines in optimizing regulatory and operational performance.
Studied regulations to ascertain requirements and delivered necessary training to faculty.
Collaborated with leadership to devise strategies to improve processes and risk controls as well as implement new systems and best practice guidelines.
06/2019 to 08/2021
Associate Director of Education L.L. Bean, Inc. – Richmond, VA,
Complying with applicable federal and state laws and regulations, accredited standards, and institutional policies and procedures;
Supervising, Monitoring and implementing Instructor File Management
Assisting the Director of Education with instructor recruitment, and new instructor training.
Conducting classroom observations on an on-going basis and formal observations quarterly.
Monitoring campus level metrics related to completion/graduation rates, Re-Entries, Waivers and DIFs to meet the campus and organizational objectives.
Scheduling, facilitating and executing daily Save Our Student meetings with key education and career services personnel to achieve student retention objectives and externship retention management.
Developed and administered budgets as part of overall financial leadership.
Promoted partnerships and drove growth by reaching out to local and regional businesses.
Supported capital project planning and contributed to feasibility studies.
Scheduled staff or speakers and coordinated facilities to plan logistics for program lectures.
Coordinated with marketing team to publish accurate program information on website and other marketing materials.
Improved organizational processes and regulatory compliance by implementing new personnel structure with clear-cut roles and responsibilities.
Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
02/2017 to 06/2019
Department LeadCentene Corporation – Marana, AZ,
Increase student enrollment by 90%
Communicate effectively and support team members with all levels of management in each department
Chartered new hire and ongoing training policies to create continuous development plans.
Facilitated both in-person and virtual training courses to provide valuable training for new and current staff.
Scheduled meetings with at-risk students to discuss methods for improving grades and bolstering learning opportunities.
Conveyed information about changes to classrooms, operational updates, and problem resolutions as chair of all department meetings.
Trained and supported new teachers by providing information on successful strategies for classroom instruction and management, instructional techniques and multimedia integration.
Prepared and administered departmental budgets and conducted special projects.
Put together special displays and coached employees on latest promotions.
06/2014 to 02/2017
Community Relations SpecialistBend Memorial Clinic – Warren, MI,
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Maintained professionality and efficiency while working closely with leadership.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Defined strategies and created plan to achieve ambitious operational objectives.
Education and Training
Expected in 12/2022
MBA: Human Resources Management University of Houston - Victoria - Victoria, TX GPA:
Expected in 05/2014
Bachelor of Arts: Public Relations Sam Houston State University - Huntsville, TX GPA:
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