LiveCareer-Resume

associate culinary director resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Experienced Manager with over 10 years of experience in Catering Sales. Excellent reputation for resolving problems and improving customer satisfaction. An old dog who's passion is learning new tricks to drive sales.

Skills
  • Current in Culinary Trends
  • High-Volume Environments
  • Quality Control and Oversight
  • Special Events and Catering
  • Culinary Staff Management
  • Staff Supervision and Coordination
  • Performance Improvement
  • Staff Recruiting and Hiring
  • Equipment Inspection and Maintenance
  • Employee Performance Evaluations
  • Labor and Overhead Cost Estimation
  • Managing Deliveries
  • Transaction Reporting
  • Collaborative Relationships
  • Company Quality Standards
  • Customer Satisfaction
  • Guest Relations
  • Critical Thinking
  • Profit Target Achievement
  • Pricing Strategies
  • Calm and Pleasant Demeanor
Work History
07/2004 to 03/2022 Associate Culinary Director First Hospitality Group Inc | Orland Park, IL,
  • Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
  • Established food preparation procedures and guidelines to promote meal consistency and quality.
  • Developed menus and meal plans which met personnel needs, utilizing available supplies and within budget restrictions.
  • Prepared and served food to approximately [Number] personnel in average [Timeframe].
  • Inspected deliveries for accuracy and safety.
  • Planned menus and ordered various food stock to provide balanced and nutritious meals.
  • Conducted [Timeframe] inspections of food preparation and dining facilities to verify compliance with health and safety regulations.
  • Reduced spending by [Number]% by documenting inventory and purchases for budget management.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Purchased food and cultivated strong vendor relationships.
  • Developed unique events and special promotions to drive sales.
  • Enhanced sales by promoting [Type] products and assisting with creative menu selections.
  • Reduced financial inaccuracies by using [Software] system while verifying receipts.
05/2000 to 06/2004 Catering Sales Manager Jason's Deli | City, STATE,
  • Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.
  • Collaborated with clients to confirm event details such as setup logistics, decorations and food and beverage selections to fulfill client requests.
  • Participated in planning meetings, site visits and vendor evaluations to enhance quality of client services.
  • Performed service and menu upgrades and upselling activities to meet predetermined revenue objectives.
  • Exceeded both quarterly and annual sales goals.
  • Utilized hospitality associations, business journals and Internet resources to obtain current industry knowledge.
  • Determined facility, services and staffing needs to establish framework for successful event execution.
  • Communicated with venue personnel to coordinate event logistics.
  • Increased website traffic and conversions through email and social media marketing.
  • Developed and implemented improved marketing initiatives to drive revenue.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Managed accounts to retain existing relationships and grow share of business.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Organized promotional events and interacted with community to increase sales volume.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Created and implemented new business opportunities by utilizing strategic networking strategies.
  • Monitored sales team performance, analyzed sales data and reported information to area managers.
05/1974 to 06/1986 Banquet and Bar Manager Cutillo's | City, STATE,
  • Closed out cash register and prepared cashier report at close of business.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing [Number]% improvement over prior onboarding process.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
Education
Expected in 05/1984 to to Associate of Arts | Business Management Reading Area Community College, Reading, PA GPA:
Certifications

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Resume Overview

School Attended

  • Reading Area Community College

Job Titles Held:

  • Associate Culinary Director
  • Catering Sales Manager
  • Banquet and Bar Manager

Degrees

  • Associate of Arts

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