Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Personable and responsible cashier with 3 years total in retail and customer service. Solid team player with upbeat, positive attitude. Detail-oriented professional with strong technical skills and the ability to learn concepts quickly. Hardworking and highly motivated, always willing to take a proactive approach to any and all conflict resolution.
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Customer Interface
Multi-tasking
Assisted diners with seating as needed
Cleaned and maintained the beverage area, display cases, equipment, and order transaction area
Cleaned bars, work areas, and tables
Greeted guests and sat them at tables or in waiting areas
Informed patrons of establishment specialties and features
Inspected dining and serving areas to ensure cleanliness and proper setup
Placed food servings on plates and trays according to orders or instructions
Prepared and served hot and cold beverages
Took orders from patrons for food or beverages
Used all food handling standards
Computed sales prices, total purchases and processed payments
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Recommended merchandise based on customer needs.
Operated a cash register to process cash, check and credit card transactions.
Administered all point of sale opening and closing procedures.
Explained information about the quality, value and style of products to Influence customer buying decisions.
Prepared audio and visual equipment for all operations.
Hosted weekly shows at a variety at venues
Cold-called prospective customers to build relationship.
Maintained productive relationships with existing customers through exceptional follow-up after sales.
Established new customer accounts.
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