Administrative professional with over 15 years of experience in demanding environments. Skilled at multi-tasking a wide variety of assignments and projects, while maintaining excellent written, oral, and interpersonal communication skills, and a high degree of confidentiality. Able to provide efficient support whether working independently or within a team.
Managed reception area, including greeting visitors and responding to telephone and in-person requests for information. Planned travel and training arrangements for Senior Administration and Officers. Managed day-to-day calendar for Chief of Police. Served as point of contact for FDLE and other governmental agencies. Processed/scanned documentation regarding subpoenas, depositions, purchase order requests, and invoices. Assisted with new applicant processing, including arrangements for pre-employment evaluations and drug screening, maintenance of personnel files (including ATMS).
Managed daily office operations including reception, supply management, and maintenance of equipment. Processed accounts payable/receivable documentation. Reconciled all bank and credit card accounts. Processed payroll, electronic deposits, health insurance/benefit changes, and employee pay adjustments. Developed highly empathetic client relationships, and resolved clients' issues in a professional and timely manner. Prepared personal and business tax returns.
Converted all documents (SOPs, pharmaceutical manufacturing, business forms) from proprietary software to Microsoft Office Suite. Organization and purchasing of medical supplies for laboratory department. Coordinated meetings with managers and served as liaison between administration and engineering departments.
Graduating Fall - 2015
A.S. Office Administration
A.S. Medical Office Administration
GPA - 3.85
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