Assistant Store Manager Resume Example
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ASSISTANT STORE MANAGER
Professional Summary
Talented Manager known for creating positive environments where employees can thrive and succeed. Detailed and well-aware of direct competitors and their strategies. Pursuing a new management role where hard work and dedication will be highly valued.
Skills
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Work History
Assistant Store Manager, 11/2018 to Current
Save Mart Supermarkets – Placerville , CA
Save Mart Supermarkets – Placerville , CA
- Assist Store Manager in planning and implementing strategies to attract customers
- Coordinate daily customer service operations (sales processes and orders)
- Track progress of weekly, monthly, quarterly and annual objectives
- Monitor and maintain store inventory
- Evaluate associate's performance and identify hiring and training needs
- Supervise and motivate staff to perform their best
- Coach and support new and existing Associates
- Monitor retail operating costs, budgets, and resources
- Communicate with customers and evaluate their needs
- Analyze consumer behavior and adjust product positioning
- Handle complaints from customers
- Research emerging products and use information to update the store's merchandise
- Create reports, analyze and interpret retail data, like revenues, expenses, and competition
- Conduct regular audits to ensure the store is functionable and presentable
- Make sure all associates adhere to the company's policies and guidelines.
Account Manager / Team Leader, 02/2015 to 10/2018
Albertsons Companies – Silverdale , WA
Albertsons Companies – Silverdale , WA
- Communicate regularly with territory and regional managers for daily support and strategic planning for accounts.
- Service accounts on a regular basis to propose new products or services and maximize revenue.
- Bring in an average $100,000 in monthly revenue across 18 accounts.
- Keep company in compliance with all standards and distributor requirements.
- Establish strong vendor relationships to maintain and support the business.
- Maintain an extensive knowledge of competitors, their offerings and their presence in assigned territory.
- Develop and maintain long-term relationships with multiple major companies.
- Partner with sales associates and managers to coordinate delivery and merchandising schedule.
- Negotiate prices, discount terms and all transportation arrangements for merchandise.
- Monitor and analyze sales records and consumer purchasing trends.
- Answer customer questions regarding store merchandise, department information and pricing.
- Work with store managers to obtain information about customer needs and preferences.
- Organize store merchandise racks by size, style and color.
- Assemble promotional displays, including quarter and full-size point of purchase displays.
- Create visual marketing and styled window displays.
- Organize on-site training to educate management and sales staff on benefits and care of product lines.
- Remove damaged, out-of-code, not-in-set and discontinued items from displays.
- Load and unload merchandise using a ladder and pallet jack.
Deli Manager, 07/2010 to 02/2015
Doordash – Allenspark , CO
Doordash – Allenspark , CO
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
- Built a talented and valuable team through outstanding mentoring, coaching and teaching skills.
- Strategically scheduled team members to maintain optimal staffing levels at all times.
- Assigned work to team members based on company needs, personal strengths and job knowledge.
- Established performance goals for employees and provided feedback.
- Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
- Ensured that all employees within the department presented a positive, exemplary image to customers.
- Adhered to all safety procedures and company standards and policies.
- Responded to customer concerns with friendly and knowledgeable service.
- Preserved a perfect attendance record for the whole time I was there.
- Completed all daily tasks and special assignments with an efficient and quality-driven approach.
- Actively pursued personal learning and development opportunities.
- Worked with the management team to implement the proper division of responsibilities.
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
- Mentored new sales associates to contribute to the store's positive culture.
- Welcomed customers into the store and helped them locate items.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Stocked and replenished merchandise according to store merchandising layouts.
- Supervised and directed all merchandise and shipment processing.
- Priced merchandise, stocked shelves and took inventory of supplies.
Kitchen Manager, 08/2005 to 04/2010
Lone Star Steak House – City , STATE
Lone Star Steak House – City , STATE
- Oversaw front and back of house personnel to maintain adequate staffing and minimize overtime.
- Purchased adequate quantities of necessary items, including food, beverages, equipment and supplies.
- Carefully interviewed, selected, trained and supervised staff.
- Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
- Reduced labor and food costs by while maintaining excellent service and profit levels.
- Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits.
- Skillfully interacted with external vendors to obtain the best quality in pricing and product.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Promoted the business through participation in and sponsorship of community events.
- Maintained a safe working and guest environment to reduce the risk of injury and accidents.
Education
High School Diploma: 2004
Garden City High School - City, State
Garden City High School - City, State
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Resume Overview
School Attended
- Garden City High School
Job Titles Held:
- Assistant Store Manager
- Account Manager / Team Leader
- Deli Manager
- Kitchen Manager
Degrees
- High School Diploma : 2004
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