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Assistant Pastry Chef Resume Example

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Mattisen
Cox
Professional Summary

Driven and passionate about helping and serving others, looking to grow and learn new skills to achieve long term success in a customer-focused industry. Experience in hospitality, customer support, and healthcare, with various different roles providing services, products, and care.

Ready to work!

Skills

Learning Proficiency and Comprehension

Advanced
Communication
Advanced

Teamwork

Advanced
Time Management
Advanced

Customer Service

Proficient
Customer Support
Proficient

Customer Care

Proficient
Hospitality
Intermediate

Technical Knowledge

Intermediate
Windows OS and Office
Intermediate
Sales
Intermediate
POS and Cash Handling
Intermediate
Education
Delgado Community CollegeCity, StateExpected in 05/2022Associate of Science
  • Majoring in Pre-Nursing and minoring in Psychology, with a focus in Healthcare
  • Full-time Student
  • Studying Customer Service and Communications, as well, to further advance my ability to serve and understand others.
  • Coursework in General Studies, Health Sciences, General and Developmental Psychology, Stress Management, Interpersonal Communications, and Customer Service and Hospitality.
  • Received the TOPS Performance Award Scholarship with a graduated GPA of 3.4 after high school.
Work History
Company Name - Assistant Pastry Chef
City, State10/2020 - Current
  • I prepare a wide variety of goods such as cakes, cookies and tarts by following detailed instructions and recipes within narrow timeframes before the cafe opens. Being skillful and efficient with time management and organization is my major asset within my role as a pastry assistant.
  • Completed personalized orders for special customer request.
  • Part of my job is scheduling, organizing, and keeping a detailed count of prepared and available product to sell, as well as managing how much product to make fresh everyday.
  • I make quick and detailed judgments of all food products to make sure they are fresh, safe, and appealing to customers every morning.
  • Everyday I learn new skills in food preparation and customer service. My boss, managers, and team members remark on my ability to learn new skills and techniques very quickly, and memorize them well.
  • Worked together in a small team of 4 others in a fast-paced and stressful kitchen environment, using skills such as efficient time management and communication to complete large quantities of product and satisfy customer needs and wants.
  • I work incredibly well with others, assisting my team members with shared tasks, remaining flexible and adaptable in-case they need me to step in and assist them in taking on their list of tasks at any given moment.
  • I've been able to adapt to many different roles outside of my work as assistant pastry chef when the kitchen and front end become busy, switching in and out of different roles such as front end clerk, barista, server, runner, and kitchen line assistance to delivery optimal products and experiences to customers.
  • Trained new kitchen staff on procedures and managed performance for new potential pastry assistants.
Company Name - Retail Shop Volunteer and Assistant
City, State09/2020 - Current
  • In this role, I work intimately with peers and customers to help answer all customer questions, ranging from product inquiries to personal stresses and advice. I provide customers with understanding, care, patience, and a passion for the products and knowledge I help to deliver and sale. Everyday I make sure all customers leave with a pleasant and sometimes life-changing experience, which is the most fulfilling aspect of this role.
  • Communication, empathy, and a wide variety of knowledge on health and wellness products and services is my key asset in this role.I maintain a positive reputation and rapport within the store, community, and with new and returning customers.
  • I manage and monitor a large variety of goods and services, memorizing a wealth of details about each item and managing their displays and restocking.
  • I manage the general upkeep of the store on all ends when I volunteer, from organizing daily sales books and purchases, maintaining a clean, welcoming, and friendly environment, keeping track of stock items and displays, and opening and closing the store by following given instruction by the store owners.
  • I manage all customer purchases, handling money, credit cards, receipts, and refunds. Maintaining traditional accountancy books and programs throughout the day for optimal organization of daily sales.
  • I receive in-bound calls to answer all questions coming into the store, communicating with the owners and my team members so customers and clients always receive the most accurate information and answers. I also make daily out-bound calls to vendors and clients to schedule appointments and check in on existing appointments scheduled in our services calendar.
Company Name - Senior Residential Volunteer
City, State10/2019 - 03/2020
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Provided positive interaction, encouragement, and care to senior residents and visitors, creating an uplifting and fun environment.
  • Spent time with residents that had low relative and family visitation, building supportive bonds and interactions so they would feel less solitary.
  • Participated in residential events and organization to create a more fulfilling, driven, and active environment within the different residential blocks.
  • Assisted the Head Infection Control Officer (family member that worked in the facility) in data organization, scheduling meetings and events, and coming up with event ideas to help engage and train new caregivers and nurses.
  • Assisted in troubleshooting Windows computer systems, applications, and other technical programs.
  • Assisted in emailing, forwarding, and printing important documents and letters, as well as running errands within the residential center.
  • Assisted in promoting Infection Control events through creating different interesting and engaging event flyers.
Additional Information

Willing to relocate to: Sacramento, CA - Fair Oaks, CA - Rancho Cordova, CA - Carmichael, CA - Folsom, CA - Remote

Full-Time: Preferred

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Resume Overview

School Attended

  • Delgado Community College

Job Titles Held:

  • Assistant Pastry Chef
  • Retail Shop Volunteer and Assistant
  • Senior Residential Volunteer

Degrees

  • Associate of Science

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