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Assistant Manager, Child Care Programs resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Multi-talented professional with proven history of leadership, planning and problem solving. Adept collaboration with Program Manager and Coordinators to accomplish demanding objectives, motivate staff and organize resources. Systematic understanding of maintaining coverage for all operational needs.

Experience
Assistant Manager, Child Care Programs, 10/2012 - 06/2021
Evans Distribution Company MI, State,
  • Strengthened compliance with licensing regulations and maintained accurate files for all staff and sites.
  • Managed recruitment, selection, hiring process, supervision, training and evaluation of personnel.
  • Established and streamlined Google Docs systems for regulation compliance, records and documentation.
  • Directed full day programming; facilitated planning and scheduling.
  • Coordinated modification of Special Needs Children with families and Supervisors.
  • Generated office organizational documents, staff forms and program manuals.
  • Developed, coordinated and trained staff through professional development events and made necessary logistical arrangements.
  • Resolved parent and child issues; facilitated parent meetings completing Behavior Modification Plans.
  • Member School Age Care Greater Denver Committee meeting about current issues facing after school programs statewide.
  • Represented child care programs with Bill SB 19-104 for Colorado Department of Education.
  • Former member CDHS School Age Care Regulations Update Committee.
  • Optimized relationships with top licensing officials to advocate for BVSD programs as appropriate.
  • Assigned tasks to staff to fit skill levels and maximize team performance.
  • Maintained ongoing system for development, recruitment, recognition and retention of staff.
  • Evaluated site performance by analyzing and incorporating feedback from observations, surveys and CQI meetings to implement action plans for improvements.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy parents or staff, effectively diffusing situations.
Owner & Operator, 07/2006 - 11/2012
Just 4 Kids Daycare City, STATE,
  • Advertised business and conducted phone and personal interviews with potential clients.
  • Managed paperwork including taxes, reports and invoices for business management and clients.
  • Taught and implemented preschool curriculum at developmental and age appropriate levels.
  • Conferred, negotiated, problem solved and regularly communicated with clients.
  • Completed 100+ hours of professional training in early childhood programs.
Elementary Educator, 08/2000 - 05/2006
Englewood Schools City, STATE,
  • Taught K, 3, 4 and 5th grades.
  • Mentored student teachers from Metro State College.
  • Trained after school staff to implement math and science into activities and curriculum.
  • Tutored students raising reading and math performance.
  • Volunteered in Public Education Business Coalition, a reading strategies program.
  • Involved parents by cultivating strong relationships.
  • Managed and organized class records and reports.
  • Taught general education students and individuals with special needs within mainstreamed, inclusive classroom.
Elementary Educator, 08/1997 - 12/2000
Sheridan Schools City, STATE,
  • Instructed diverse student populations in grades 3, 4, 5 and multi-age classes implementing state standards.
  • Initiated a school-wide science fair held annually.
  • Technology team for district; utilized school networking software.
  • Supervised Americorps volunteer and paraprofessionals.
  • Behavior Learning Team-wrote behavior rubrics, observed teachers and stated recommendations.
  • Taught summer school to at-risk students.
Education and Training
Master of Science: Education, Expected in 05/2006
-
Walden University - Minneapolis, MN
GPA:
Bachelor of Arts: Elementary Education, Expected in 05/1997
-
University Of Wyoming - Laramie, WY
GPA:
Skills
  • Program management
  • Google Drive and Docs
  • Recruitment and hiring personnel
  • Facilitating meetings
  • Networking with multiple department heads
  • Personnel management
  • Scheduling
  • Supervision
  • Staff development
  • Strategic Planning
  • Team building
  • Issue and conflict resolution
  • Coordination
  • Multitasking
  • Active listening
  • Recordkeeping
  • Behavior management techniques
  • Project planning
  • Data management
  • Organizational skills
  • Positive atmosphere promotion
  • Reporting and documentation
  • Flexible and adaptive
  • Excellent communication skills
  • Employee performance evaluations
  • School-community relations
  • Progressive Discipline
  • Program evaluation
  • Event planning
  • Strategic thinking
  • Articulate and well-spoken
  • Strong problem solver
  • Self-starter
  • Customer service-oriented
  • Time management
  • Friendly, positive attitude
  • Relationship building
  • Charting and recordkeeping
  • Schedule creation and maintenance
  • Interpersonal and written communication
  • Calm under pressure
  • Approachable
  • Self-motivated
  • Dependable
  • Reliable

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Resume Overview

School Attended

  • Walden University
  • University Of Wyoming

Job Titles Held:

  • Assistant Manager, Child Care Programs
  • Owner & Operator
  • Elementary Educator
  • Elementary Educator

Degrees

  • Master of Science
  • Bachelor of Arts

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