Assistant Kitchen Manager Resume Example
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ASSISTANT KITCHEN MANAGER
Summary
Motivated Kitchen and Service Manager trained in Front of House and Back of House Areas. Seeking to build long-term career in local family restaurant industry.
Hardworking and reliable manager with strong ability in delegated and see a task through till the end. Highly organized, proactive and punctual with team-oriented mentality.
Enthusiastic Kitchen Manager highly effective at contributing to team success. Friendly, outgoing, and reliable professional. Passionate about innovative dishes and maximizing kitchen productivity.
Skills
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Experience
Assistant Kitchen Manager|Flixbrewhouse - Des Moines , IA|03/2016 - Current
- Managed day-to-day operations, including supervision and assignment delegation for 30+-member team.
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
- Executed new training initiative to improve skills and develop leaders from within.
- Trained current employees on additional job positions to maintain coverage of roles at all times.
- Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, using job boards and sharing details via social media platforms.
- Met financial targets with close monitoring of expenses, labor hours and supply use.
- Monitored safety and functionality of kitchen equipment and made adjustments to optimize productivity.
- Maintained high level of morale and teamwork on production floor through frequent communication with 30+ employees.
- Oversaw personnel recruitment, performance and scheduling.
- Coached new team members on job tasks and performance strategies.
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
- Led employee performance reviews and discussed improvement strategies with each team member.
- Interviewed, hired, and supervised back of house staff.
- Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards.
- Coordinated preparation of customer meals and monitored food handling for safety purposes.
- Revamped and motivated kitchen staff to be highly efficient and produce consistent quality.
- Trained employees on correct cooking techniques, safety standards and performance strategies.
- Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
- Completed regular line checks to maximize quality assurance.
- Received, organized and rotated paper goods and food ingredients.
- Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Handled escalated customer complaints to provide full resolutions and promote loyalty.
- Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
- Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
- Tracked activities in daily logs and weekly update reports.
Bar Manager|Red Carnation - Guernsey , WY|01/2015 - 02/2016
- Devised innovative strategies for increasing bar revenue by introducing new concepts and signature drinks, developing promotions and creating customer engagement events.
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Improved daily business operations by effectively training [Number] bar staff members and [Number] servers on best practices and bar protocols.
- Set effective employee schedules, maintaining coverage at peak times and minimizing labor costs.
- Mitigated health risks and reduced safety hazards by preparing drink items consistently, creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Strengthened financial controls to prevent theft and lost funds, maintaining highly accurate registers with balanced accounts.
- Wrote operational manuals and created in-house documentation, including food and liquor inventory systems with [Software].
- Worked with management to plan and implement special events to boost customer numbers and profits.
- Monitored cash intake to eliminate discrepancies.
- Increased bar revenue [Number]% by advertising featured cocktails through [Action] and [Action].
- Promoted optimal beverage stock by monitoring monthly inventory and partnering with owner for corrective action planning to reduce expenses.
- Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
- Maintained tight financial controls with highly accurate daily registers.
- Interviewed, hired and trained staff on bar practices, customer service standards and productivity strategies which improved customer retention and bolstered sales.
- Controlled labor costs by adjusting schedules and workflows to better align with individual strengths and expected customer demands.
Bartender/Server Support Team Lead|Applebee's - City , STATE|03/2011 - 08/2015
- Checked identification of customers to verify age requirements needed for purchase of alcohol.
- Collected food, wine and appetizer orders from patrons and promoted upsell items.
- Multitasked to meet customer, business operations and server needs with minimal errors or delays.
- Prepared and served over [Number] drinks per shift in high-volume [Type] environment.
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
- Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
- Monitored patrons to keep alcohol consumption in designated areas.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Upsold customers from shelf to premium brands to help boost sales.
- Trained 20+ new bartenders in 10 years to increase knowledge of drink preparation and upselling techniques.
- Supported servers by preparing specialty drinks for patrons in all areas of establishment.
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Balanced daily registers and generated sales reports to support financial and administrative objectives.
Education and Training
CCAC|CitySome College (No Degree): Nursing
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Resume Overview
School Attended
- CCAC
Job Titles Held:
- Assistant Kitchen Manager
- Bar Manager
- Bartender/Server Support Team Lead
Degrees
- Some College (No Degree) : Nursing
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