LiveCareer-Resume

assistant kitchen manager resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Motivated Kitchen and Service Manager trained in Front of House and Back of House Areas. Seeking to build long-term career in local family restaurant industry.

Hardworking and reliable manager with strong ability in delegated and see a task through till the end. Highly organized, proactive and punctual with team-oriented mentality.

Enthusiastic Kitchen Manager highly effective at contributing to team success. Friendly, outgoing, and reliable professional. Passionate about innovative dishes and maximizing kitchen productivity.

Skills
  • Diverse beverage knowledge
  • Portioning understanding
  • Vendor relations
  • Sanitation
  • Training
  • Recruitment and hiring
  • Process improvements
  • Food safety
  • Quality assurance
  • Employee training
  • Team supervision
  • Problem resolution
  • Team building
  • Communications
  • Relationship development
  • First Aid/CPR
  • Inventory management
Experience
Assistant Kitchen Manager, 03/2016 to Current
FlixbrewhouseDes Moines, IA,
  • Managed day-to-day operations, including supervision and assignment delegation for 30+-member team.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, using job boards and sharing details via social media platforms.
  • Met financial targets with close monitoring of expenses, labor hours and supply use.
  • Monitored safety and functionality of kitchen equipment and made adjustments to optimize productivity.
  • Maintained high level of morale and teamwork on production floor through frequent communication with 30+ employees.
  • Oversaw personnel recruitment, performance and scheduling.
  • Coached new team members on job tasks and performance strategies.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Interviewed, hired, and supervised back of house staff.
  • Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards.
  • Coordinated preparation of customer meals and monitored food handling for safety purposes.
  • Revamped and motivated kitchen staff to be highly efficient and produce consistent quality.
  • Trained employees on correct cooking techniques, safety standards and performance strategies.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Completed regular line checks to maximize quality assurance.
  • Received, organized and rotated paper goods and food ingredients.
  • Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
  • Tracked activities in daily logs and weekly update reports.
Bar Manager, 01/2015 to 02/2016
Red CarnationGuernsey, WY,
  • Devised innovative strategies for increasing bar revenue by introducing new concepts and signature drinks, developing promotions and creating customer engagement events.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Improved daily business operations by effectively training [Number] bar staff members and [Number] servers on best practices and bar protocols.
  • Set effective employee schedules, maintaining coverage at peak times and minimizing labor costs.
  • Mitigated health risks and reduced safety hazards by preparing drink items consistently, creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Strengthened financial controls to prevent theft and lost funds, maintaining highly accurate registers with balanced accounts.
  • Wrote operational manuals and created in-house documentation, including food and liquor inventory systems with [Software].
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Monitored cash intake to eliminate discrepancies.
  • Increased bar revenue [Number]% by advertising featured cocktails through [Action] and [Action].
  • Promoted optimal beverage stock by monitoring monthly inventory and partnering with owner for corrective action planning to reduce expenses.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Maintained tight financial controls with highly accurate daily registers.
  • Interviewed, hired and trained staff on bar practices, customer service standards and productivity strategies which improved customer retention and bolstered sales.
  • Controlled labor costs by adjusting schedules and workflows to better align with individual strengths and expected customer demands.
Bartender/Server Support Team Lead, 03/2011 to 08/2015
Applebee'sCity, STATE,
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Prepared and served over [Number] drinks per shift in high-volume [Type] environment.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Monitored patrons to keep alcohol consumption in designated areas.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Trained 20+ new bartenders in 10 years to increase knowledge of drink preparation and upselling techniques.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
Education and Training
: Nursing, Expected in
CCAC - West Mifflin, PA,
GPA:

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Resume Overview

School Attended

  • CCAC

Job Titles Held:

  • Assistant Kitchen Manager
  • Bar Manager
  • Bartender/Server Support Team Lead

Degrees

  • Some College (No Degree)

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