Assistant Head Housekeeper Resume Example
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ASSISTANT HEAD HOUSEKEEPER
Summary
Efficient Maintenance professional skilled in task delegation, maintenance scheduling and team oversight. Commended for quality performance and reliability demonstrated over 1 years of industry experience. Advanced knowledge of Hotel maintenance and repairs.
Skills
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Experience
Assistant Head Housekeeper / Schneider Electric - Independence , MO06/2019 - Current
- I perform housekeeping dutys.
- Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
- Collaborated with multiple departments to maximize workflow and efficiency.
- Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
- Implemented improved training procedures to better develop new personnel.
- Provided insight and information to management regarding onsite improvement project specifications.
- Managed team of employees, daily progress reports and overall project planning.
- Delegated daily tasks to employees to manage resources and meet deadlines.
Customer Service Representative / Sunrise Senior Living - Mineola , NY10/2016- 01/2017
- I took incoming customer calls to schedule appointments and resolve complaints.
- Consulted with customers to determine best methods to resolve service and billing issues.
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
- Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
- Evaluated customer account information to assess current issues and determine potential solutions.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Reviewed account and service histories to identify trends and issues.
- Escalated customer concerns, store issues and inventory requirements to supervisors.
- Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
- Delivered high level of service and support to each customer, paving way for future business opportunities.
CNA - Certified Nursing Assistant / Sunrise Senior Living - Mission Hills , KS02/2015 - 09/2016
- I cared for the elderly.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
- Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Documented patient intake and dietary requirements and assisted with feeding.
- Consulted with nurses to develop patient care plans and evaluate treatment options.
- Preserved patient dignity and minimized discomfort by carrying out duties such as bedpan changes, diapering and bathing.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
- Collected specimens, monitored vitals and maximized patient comfort.
- Monitored and replenished medical supply inventory, facilitating optimal availability for patient care.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Provided personal nursing assistance in pre- and post-operative situations.
CNA - Certified Nursing Assistant / Grace Healthcare - City , STATE01/2014 - 01/2015
- I cared for the elderly and did light housekeeping.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Documented patient intake and dietary requirements and assisted with feeding.
- Documented activities and recorded information in EMR system.
- Consulted with nurses to develop patient care plans and evaluate treatment options.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Collected specimens, monitored vitals and maximized patient comfort.
- Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Preserved patient dignity and minimized discomfort by carrying out duties such as bedpan changes, diapering and bathing.
Education and Training
DiplomaMshs
Additional Information
- Authorized to work in the US for any employer
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Resume Overview
Job Titles Held:
- Assistant Head Housekeeper
- Customer Service Representative
- CNA - Certified Nursing Assistant
Degrees
- Diploma
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