assistant head housekeeper resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Highly-qualified Housekeeping Supervisor offering 3 1/2 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. In addition I have over ten years of experience in warehouse and warehouse management. Highly skilled in all phases of the position. Maintain inventory levels through projected sales reports. Consistently utilize problem solving skills. Able to be relied upon to make sound decisions and implement change with a positive impact. Proficient in Microsoft Suite, Excel, Citrix, Pixsys, able to learn company specific software very quickly.

  • Training and mentoring
  • Performance improvements
  • Chemical handling
  • Operations support
  • Safety and compliance
  • Problem resolution
  • Organization
  • Project organization
  • Employee evaluations
  • Team Building
  • Shipping and receiving
  • Loading and unloading
  • Operational improvement
  • Process improvement
  • Communications
  • Team management
Work History
Assistant Head Housekeeper, 05/2017 to 03/2020
PaypalIdaho, OH,
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Coordinated daily workflow through task prioritization and concise scheduling.
  • Supervised daily operations, including employee performance, preventive maintenance and safety.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.
  • Worked with front desk to respond promptly to all guest requests.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Managed laundry, including sorting, washing, drying and ironing.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Disposed of trash and recyclables each day to avoid waste buildup.
Warehouse Specialist , 02/2016 to 08/2017
Graybar Electric Company, Inc.New Orleans, LA,
  • Organized warehouse storage areas to facilitate efficient receiving and shipping of products.
  • Pulled and packed shipments to prepare for UPS, FedEx and freight pickup.
  • Recorded and reported shortages and damages and inspected product condition to verify accuracy of received inventory.
  • Worked with and Collaborated with testing and refurbishing departments to effectively cut down on defective items in storage and in shipments.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Completed physical inventory counts each .day
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
Warehouse Manager, 01/2009 to 04/2016
Linkus EnterprisesCity, STATE,
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
  • Boosted warehouse operations efficiency by overseeing dispatching and setting optimal employee schedules.
  • Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Conducted inventory audits with 97% accuracy following company procedures.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization and improve process efficiency.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Operated Pixsys, & Citrix computer system, hand-held inventory control device and calculator to perform inventory assignment to technicians, daily inventory updates, & monthly audits.
  • Researched developments in applicable regulations to advise management on necessary changes to company policy and enforce compliance with requirements in warehouse operations.
  • Built motivated warehouse team of well-trained staff.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
  • Set and enforced proactive inspection and maintenance schedules to keep equipment in good operational condition.
High School Diploma: , Expected in to Douglas High School - Gardnerville, NV,
Citified Nursing Assistant : Nursing , Expected in to Truckee Meadows Community College - Reno, NV
OSHA 10 Certification : Construction Industry , Expected in 05/2020 to Career Safe - Online Course ,
OSHA 30: OSHA Safety Training Construction Industry, Expected in 06/2017 to University of South Florida - South Flordia,

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Resume Overview

School Attended

  • Douglas High School
  • Truckee Meadows Community College
  • Career Safe
  • University of South Florida

Job Titles Held:

  • Assistant Head Housekeeper
  • Warehouse Specialist
  • Warehouse Manager


  • High School Diploma
  • Citified Nursing Assistant
  • OSHA 10 Certification
  • OSHA 30

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