Highly-qualified Housekeeping Supervisor offering 3 1/2 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. In addition I have over ten years of experience in warehouse and warehouse management. Highly skilled in all phases of the position. Maintain inventory levels through projected sales reports. Consistently utilize problem solving skills. Able to be relied upon to make sound decisions and implement change with a positive impact. Proficient in Microsoft Suite, Excel, Citrix, Pixsys, able to learn company specific software very quickly.
Skills
Training and mentoring
Performance improvements
Chemical handling
Operations support
Safety and compliance
Problem resolution
Organization
Project organization
Employee evaluations
Team Building
Shipping and receiving
Loading and unloading
Operational improvement
Process improvement
Communications
Team management
Education
Douglas High SchoolGardnerville, NV, Expected in ā āHigh School Diploma: - GPA:
Truckee Meadows Community CollegeReno, NVExpected in ā āCitified Nursing Assistant :Nursing - GPA:
Career SafeOnline Course , Expected in 05/2020 ā āOSHA 10 Certification :Construction Industry - GPA:
University of South Florida South Flordia, Expected in 06/2017 ā āOSHA 30:OSHA Safety Training Construction Industry - GPA:
Work History
Paypal - Assistant Head Housekeeper Idaho, OH, 05/2017 - 03/2020
Drove improvements to workflow and room turnover with hands-on, proactive management style.
Coordinated daily workflow through task prioritization and concise scheduling.
Supervised daily operations, including employee performance, preventive maintenance and safety.
Delegated tasks to carefully selected employees in alignment with resource management goals.
Worked with front desk to respond promptly to all guest requests.
Trained and mentored all new personnel to maximize quality of service and performance.
Managed laundry, including sorting, washing, drying and ironing.
Communicated repair needs to maintenance staff.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Restocked room supplies such as facial tissues for personal touch with every job.
Disposed of trash and recyclables each day to avoid waste buildup.
Graybar Electric Company, Inc. - Warehouse Specialist New Orleans, LA, 02/2016 - 08/2017
Organized warehouse storage areas to facilitate efficient receiving and shipping of products.
Pulled and packed shipments to prepare for UPS, FedEx and freight pickup.
Recorded and reported shortages and damages and inspected product condition to verify accuracy of received inventory.
Worked with and Collaborated with testing and refurbishing departments to effectively cut down on defective items in storage and in shipments.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
Completed physical inventory counts each .day
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
Linkus Enterprises - Warehouse Manager City, STATE, 01/2009 - 04/2016
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
Boosted warehouse operations efficiency by overseeing dispatching and setting optimal employee schedules.
Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Conducted inventory audits with 97% accuracy following company procedures.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization and improve process efficiency.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Operated Pixsys, & Citrix computer system, hand-held inventory control device and calculator to perform inventory assignment to technicians, daily inventory updates, & monthly audits.
Researched developments in applicable regulations to advise management on necessary changes to company policy and enforce compliance with requirements in warehouse operations.
Built motivated warehouse team of well-trained staff.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
Set and enforced proactive inspection and maintenance schedules to keep equipment in good operational condition.
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