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Assistant Head Housekeeper Resume Example

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JG
ASSISTANT HEAD HOUSEKEEPER
Summary

Skilled Assistant Head Housekeeper with 2 years of experience managing facilities upkeep. Works long shifts independently and efficiently to carry out and execute brand standard expectations. Proven knowledge of cleaning procedures, chemicals and supplies.

Skills
  • Guest relations
  • Staff evaluations
  • Quality improvements
  • Employee training
  • Customer service-focused
  • Hardworking
  • Customer-oriented
  • Decision making skills
  • Hospitality background
  • Focused and detail-oriented
  • Cleaning methods
  • Chemical cleaning
Experience
04/2017 - CurrentAssistant Head HousekeeperCompany Name | City, State
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Reviewed employee performance and devised improvement plan to achieve goals.
03/2015 - 03/2016Sewing Machine OperatorCompany Name | City, State
  • Monitored machines during production runs to make adjustments and keep operations within desired tolerances.
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Threaded sewing machines and changed needles while maintaining optimal safety procedures to prevent accidents and delays.
  • Monitored machines, diagnosed problems and performed basic corrections to keep equipment operational during all shifts.
  • Promoted maximum efficiency by keeping work spaces clean and well-organized.
  • Followed quality control guidelines and inspected garments to verify pristine condition.
  • Attached accessory labels, tags and hardware to garment.
  • Folded or stretched edges or lengths of items while sewing to facilitate forming specified sections.
  • Monitored machine operations to detect problems such as defective stitching, breaks in thread or machine malfunctions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
02/2013 - 01/2015Sewing Machine OperatorCompany Name | City, State
  • Repaired or replaced pockets, zippers, snaps, buttons and lining with sewing machines and hand stitching.
  • Customized standardized pieces to meet individual customer demands.
  • Threaded sewing machines and changed needles while maintaining optimal safety procedures to prevent accidents and delays.
  • Followed quality control guidelines and inspected garments to verify pristine condition before final delivery to customer.
  • Checked precision of completed products against work order specifications to identify and correct problems early in each run.
  • Read and interpreted work order to uphold specific guidelines and produce high-quality pieces.
  • Folded or stretched edges or lengths of items while sewing to facilitate forming specified sections.
  • Monitored machine operations to detect problems such as defective stitching, breaks in thread or machine malfunctions and fixed problems as needed.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
06/2009 - 09/2014HousekeeperCompany Name | City, State
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Interacted pleasantly with clients and guests when performing daily duties.
Education and Training
05/2000High School Diploma
Iberia High School | City, State
Activities and Honors

We had won the Torchbearer award two times in a row since I became Assistant Head Housekeeper.

Certifications

IHG Certified Housekeeper

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Resume Overview

School Attended

  • Iberia High School

Job Titles Held:

  • Assistant Head Housekeeper
  • Sewing Machine Operator
  • Housekeeper

Degrees

  • 05/2000 High School Diploma

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