Assistant Football Coach Resume Example
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ASSISTANT FOOTBALL COACH
Summary
Hard working heavy wheeled and track mechanic proficient in problem solving complex auto repair issues while consistently delivering quality service.
Highlights
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Accomplishments
Excelled through the military rank structure due to a hard work ethic
Maintained a 95% first time pass during final inspections on work performed
Experience
Assistant Football CoachMay 2014 to Mar 2016
Region 14 － Bethlehem , CT
Region 14 － Bethlehem , CT
- Assist in the coaching and conditioning techniques of high school football players
- Assist in practice, game preparation, scouting, fundraising activities, academic support, and promotions
- Organize clinics, film exchange, and other duties as assigned by the head coach
- Assist in student-athlete recruitment and away trips
Product Support TechnicianNov 2011 to Current
Alstom － Newark , NJ
Alstom － Newark , NJ
- Provide technical support to customers and regional field teams in a call center environment by utilizing general and specialist knowledge to troubleshoot on technical issues concerning MCI branded products as well as vehicles and accessories under the MCI product scope
- Primary Responsibilities By phone or email provide customers and regional field teams with repair and maintenance support
- Fields customer complaints, advises on repair solutions, familiarize customers with maintenance procedures
- Maintain call logs and documents call details to ensure all customer issues have been resolved
- Conduct product and maintenance research utilizing online resources, maintenance manuals, services bulletins, internal memos and other written materials
- Responsible for reviewing warranty policies and procedures with customers
- Initiates, tracks and provide shipping information to customers on warranty orders
- Assists the customer in filling out warranty claims
- Acts as liaison between customer and vendors to ensure correct part orders
- Provide feedback and recommendations to internal departments including engineering and field teams to improve customer service and streamline internal processes
- Assist customers and regional field teams in obtaining resolutions on warranty issues
- Obtain resolutions on field issues for customers
- Provide accurate customer feedback (call back audits
Customer Service RepresentativeMay 2009 to Sep 2011
Kepro － Baltimore , MD
Kepro － Baltimore , MD
- Greeted and acknowledged customers in a friendly professional manner and provided quick and extreme customer service
- Worked and was responsible for customer inquiries, receiving and stock within the store
- Daily operation of store equipment such as forklifts, pallet jacks area telephone and paging system
Running Backs CoachFeb 2007 to Mar 2014
Alamo Group － Selma , AL
Alamo Group － Selma , AL
- Assist in the coaching and conditioning techniques of high school football players
- Assist in practice, game preparation, scouting, fundraising activities, academic support, and promotions
- Organize clinics, film exchange, and other duties as assigned by the head coach
- Assist in student-athlete recruitment and away trips
Heavy Equipment MechanicMar 2006 to Nov 2011
Alamo Group － Richmond , VA
Alamo Group － Richmond , VA
- Performed troubleshooting and repaired equipment as Hummers, 2-ton Vehicles, Het Systems, M88's, M1's, M1a2's, M113's.M577's, M109's, and M915 series
- Used schematics, shop manuals and troubleshooting charts Working knowledge in Microsoft programs such as Excel and Word Daily computer use when ordering replacing parts with stock numbers and inventory
- Knowledge of operation and maintenance of wheeled vehicles
- Appointed by management to ensure shop safety on a daily basis
- Worked well with all levels of staff and management
- Conducted direct support as well as general support to ISO certified DOD government contractor to bring both tactical and non-tactical wheeled and tracked vehicles to the FMC and 10/20 standards
- Diagnosed and analyzed malfunctions in all components to determine repairs and replacement parts
- Conducted removing and installation of parts to diesel and gasoline engines, cleaning, making repairs, to electrical, brakes, exhaust, fuel, cooling, hydraulic, and steering components
- Operated and maintained semi-tractor trailers, heavy trucks M88, M113, M577, M109, over-head crane and forklifts
- Experience in use of Diagnostic Equipment, Multi-meters, Generators, hand, electrical and pneumatic tools
- Completed all training requirements
Heavy Equipment MechanicMar 2005 to Jul 2006
Alamo Group － Gibson City , IL
Alamo Group － Gibson City , IL
- Followed checklists to verify that all important parts were examined. Serviced air conditioning, heating, engine-cooling and electrical systems
- Rebuilt faulty assemblies, including steering systems and linkages
- Examined vehicles to determine the extent of damage or malfunctions. Specialized in servicing brakes and fuel systems
- Repaired and replaced belts, hoses and steering systems. Operated pneumatic tools and air compressors
- Rebuilt and repaired engines. Maintained a 95% customer service satisfaction rating
- Performed troubleshooting and repaired equipment as Hummers, 2-ton Vehicles, Het Systems, M88's, M1's, M1a2's, M113's.M577's, M109's, and M915 series
- Used schematics, shop manuals and troubleshooting charts Working knowledge in Microsoft programs such as Excel and Word Daily computer use when ordering replacing parts with stock numbers and inventory
- Knowledge of operation and maintenance of wheeled vehicles.
- Worked well with all levels of staff and management
- Conducted direct support as well as general support to ISO certified DOD government contractor to bring both tactical and non-tactical wheeled and tracked vehicles to the FMC and 10/20 standards
- Diagnosed and analyzed malfunctions in all components to determine repairs and replacement parts
- Conducted removing and installation of parts to diesel and gasoline engines, cleaning, making repairs, to electrical, brakes, exhaust, fuel, cooling, hydraulic, and steering components
- Operated and maintained semi-tractor trailers, heavy trucks, M88, M113, M577, M109, over-head crane and forklifts
- Experience in use of Diagnostic Equipment, Multi-meters, Generators, hand, electrical and pneumatic tools
Defensive Backs CoachJul 2004 to Feb 2007
Central Hardin High School － City , STATE
Central Hardin High School － City , STATE
- Assist in the coaching and conditioning techniques of high school football players
- Assist in practice, game preparation, scouting, fundraising activities, academic support, and promotions
- Organize clinics, film exchange, and other duties as assigned by the head coach
- Assist in student-athlete recruitment and away trips
Heavy Equipment MechanicMar 2004 to Jun 2005
Kellogg Brown & Root － City , STATE
Kellogg Brown & Root － City , STATE
- Performed troubleshooting and repaired equipment as Hummers, 2-ton Vehicles, Het Systems, M88's, M1's, M1a2's, M113's.M577's, M109's, the M915 series, and Motor coaches such as the 102 D Series, J4500's E4500, and MC-9's-MC-12's
- Used schematics, shop manuals and troubleshooting charts Working knowledge in Microsoft programs such as Excel and Word Daily computer use when ordering replacing parts with stock numbers and inventory
- Knowledge of operation and maintenance of wheeled vehicles
- Appointed by management to ensure shop safety on a daily basis.
- Worked well with all levels of staff and management
- Conducted direct support as well as general support to ISO certified DOD government contractor to bring both tactical and non-tactical wheeled and tracked vehicles to the FMC and 10/20 standards.
- Diagnosed and analyzed malfunctions in all components to determine repairs and replacement parts
- Conducted removing and installation of parts to diesel and gasoline engines, cleaning, making repairs, to electrical, brakes, exhaust, fuel, cooling, hydraulic, and steering components
- Operated and maintained semi-tractor trailers, heavy trucks M88, M113, M577, M109, over-head crane and forklifts
- Experience in use of Diagnostic Equipment, Multi-meters, Generators, hand, electrical and pneumatic tools
Wheeled Vehicle RepairerSep 1996 to Mar 2004
United States Army － City , STATE
United States Army － City , STATE
- Performed troubleshooting and repaired equipment as Hummers, 2-ton Vehicles, Het Systems, M88's, M1's, M1a2's, M113's.M577's, M109's, and M915 series
- Used schematics, shop manuals and troubleshooting charts Working knowledge in Microsoft programs such as Excel and Word Daily computer use when ordering replacing parts with stock numbers and inventory
- Knowledge of operation and maintenance of wheeled vehicles.
- Diagnosed and analyzed malfunctions in all components to determine repairs and replacement parts
- Conducted removing and installation of parts to diesel and gasoline engines, cleaning, making repairs, to electrical, brakes, exhaust, fuel, cooling, hydraulic, and steering components
- Operated and maintained semi-tractor trailers, heavy trucks M88, M113, M577, M109, over-head crane and forklift
- Experience in use of Diagnostic Equipment, Multi-meters, Generators, hand, electrical and pneumatic tools
Education
Sports Management2015Mckendree University － City, State, United StatesPending completion
*Certificate Ammo Fuel Handlers Course - US Army - Ft Stewart, Ga -2003
*Certificate Supervision Development - US Army - Ft Stewart, GA2002
*Certificate Protection & Confidentiality - US Army - Ft2002US Army － City, StateCertificate Vehicle Repair Mechanic
Diploma1997North Hardin High School － City, State
Skills
streamline, Army, call center, charts, coaching, computer use, Customer Service, email, film, forklifts, fundraising, government, inventory, ISO, materials, Mechanic, Microsoft programs, Excel, exchange, Word, Multi-meters, policies, processes, quick, receiving, recruitment, repairs, research, safety, schematics, Self motivated, shipping, Supervision, technical support, telephone, phone, troubleshoot, troubleshooting
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Resume Overview
School Attended
- Mckendree University
- US Army
- North Hardin High School
Job Titles Held:
- Assistant Football Coach
- Product Support Technician
- Customer Service Representative
- Running Backs Coach
- Heavy Equipment Mechanic
- Defensive Backs Coach
- Wheeled Vehicle Repairer
Degrees
- Sports Management 2015
*Certificate Ammo Fuel Handlers Course - US Army - Ft Stewart, Ga - 2003
*Certificate Supervision Development - US Army - Ft Stewart, GA 2002
*Certificate Protection & Confidentiality - US Army - Ft 2002
Diploma 1997
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