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Assistant Football Coach Resume Example

Resume Score: 90%

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ASSISTANT FOOTBALL COACH
Summary
Hard working heavy wheeled and track mechanic proficient in problem solving complex auto repair issues while consistently delivering quality service.
Highlights
  • Superior customer service
  • Diagnosis and repair
  • Hydraulic equipment
  • Preventative maintenance


  • Suspension and alignment
  • Electrical systems
  • Brake repair and replacement


Accomplishments

Excelled through the military rank structure due to a hard work ethic

Maintained a 95% first time pass during final inspections on work performed
​
Experience
Assistant Football CoachMay 2014 to Mar 2016
Company Name － City, State
  • Assist in the coaching and conditioning techniques of high school football players
  • Assist in practice, game preparation, scouting, fundraising activities, academic support, and promotions
  • Organize clinics, film exchange, and other duties as assigned by the head coach
  • Assist in student-athlete recruitment and away trips
Product Support TechnicianNov 2011 to Current
Company Name － City, State
  • Provide technical support to customers and regional field teams in a call center environment by utilizing general and specialist knowledge to troubleshoot on technical issues concerning MCI branded products as well as vehicles and accessories under the MCI product scope
  • Primary Responsibilities By phone or email provide customers and regional field teams with repair and maintenance support
  • Fields customer complaints, advises on repair solutions, familiarize customers with maintenance procedures
  • Maintain call logs and documents call details to ensure all customer issues have been resolved
  • Conduct product and maintenance research utilizing online resources, maintenance manuals, services bulletins, internal memos and other written materials
  • Responsible for reviewing warranty policies and procedures with customers
  • Initiates, tracks and provide shipping information to customers on warranty orders
  • Assists the customer in filling out warranty claims
  • Acts as liaison between customer and vendors to ensure correct part orders
  • Provide feedback and recommendations to internal departments including engineering and field teams to improve customer service and streamline internal processes
  • Assist customers and regional field teams in obtaining resolutions on warranty issues
  • Obtain resolutions on field issues for customers
  • Provide accurate customer feedback (call back audits
Customer Service RepresentativeMay 2009 to Sep 2011
Company Name － City, State
  • Greeted and acknowledged customers in a friendly professional manner and provided quick and extreme customer service
  • Worked and was responsible for customer inquiries, receiving and stock within the store
  • Daily operation of store equipment such as forklifts, pallet jacks area telephone and paging system
Running Backs CoachFeb 2007 to Mar 2014
Company Name － City, State
  • Assist in the coaching and conditioning techniques of high school football players
  • Assist in practice, game preparation, scouting, fundraising activities, academic support, and promotions
  • Organize clinics, film exchange, and other duties as assigned by the head coach
  • Assist in student-athlete recruitment and away trips
Heavy Equipment MechanicMar 2006 to Nov 2011
Company Name － City, State
  • Performed troubleshooting and repaired equipment as Hummers, 2-ton Vehicles, Het Systems, M88's, M1's, M1a2's, M113's.M577's, M109's, and M915 series
  • Used schematics, shop manuals and troubleshooting charts Working knowledge in Microsoft programs such as Excel and Word Daily computer use when ordering replacing parts with stock numbers and inventory
  • Knowledge of operation and maintenance of wheeled vehicles
  • Appointed by management to ensure shop safety on a daily basis
  • Worked well with all levels of staff and management
  • Conducted direct support as well as general support to ISO certified DOD government contractor to bring both tactical and non-tactical wheeled and tracked vehicles to the FMC and 10/20 standards
  • Diagnosed and analyzed malfunctions in all components to determine repairs and replacement parts
  • Conducted removing and installation of parts to diesel and gasoline engines, cleaning, making repairs, to electrical, brakes, exhaust, fuel, cooling, hydraulic, and steering components
  • Operated and maintained semi-tractor trailers, heavy trucks M88, M113, M577, M109, over-head crane and forklifts
  • Experience in use of Diagnostic Equipment, Multi-meters, Generators, hand, electrical and pneumatic tools
  • Completed all training requirements


Heavy Equipment MechanicMar 2005 to Jul 2006
Company Name － City, State
  • Followed checklists to verify that all important parts were examined. Serviced air conditioning, heating, engine-cooling and electrical systems
  • Rebuilt faulty assemblies, including steering systems and linkages
  • Examined vehicles to determine the extent of damage or malfunctions. Specialized in servicing brakes and fuel systems
  • Repaired and replaced belts, hoses and steering systems. Operated pneumatic tools and air compressors
  • Rebuilt and repaired engines. Maintained a 95% customer service satisfaction rating
  • Performed troubleshooting and repaired equipment as Hummers, 2-ton Vehicles, Het Systems, M88's, M1's, M1a2's, M113's.M577's, M109's, and M915 series
  • Used schematics, shop manuals and troubleshooting charts Working knowledge in Microsoft programs such as Excel and Word Daily computer use when ordering replacing parts with stock numbers and inventory
  • Knowledge of operation and maintenance of wheeled vehicles.
  • Worked well with all levels of staff and management
  • Conducted direct support as well as general support to ISO certified DOD government contractor to bring both tactical and non-tactical wheeled and tracked vehicles to the FMC and 10/20 standards
  • Diagnosed and analyzed malfunctions in all components to determine repairs and replacement parts
  • Conducted removing and installation of parts to diesel and gasoline engines, cleaning, making repairs, to electrical, brakes, exhaust, fuel, cooling, hydraulic, and steering components
  • Operated and maintained semi-tractor trailers, heavy trucks, M88, M113, M577, M109, over-head crane and forklifts
  • Experience in use of Diagnostic Equipment, Multi-meters, Generators, hand, electrical and pneumatic tools
Defensive Backs CoachJul 2004 to Feb 2007
Company Name － City, State
  • Assist in the coaching and conditioning techniques of high school football players
  • Assist in practice, game preparation, scouting, fundraising activities, academic support, and promotions
  • Organize clinics, film exchange, and other duties as assigned by the head coach
  • Assist in student-athlete recruitment and away trips
Heavy Equipment MechanicMar 2004 to Jun 2005
Company Name － City, State
  • Performed troubleshooting and repaired equipment as Hummers, 2-ton Vehicles, Het Systems, M88's, M1's, M1a2's, M113's.M577's, M109's, the M915 series, and Motor coaches such as the 102 D Series, J4500's E4500, and MC-9's-MC-12's
  • Used schematics, shop manuals and troubleshooting charts Working knowledge in Microsoft programs such as Excel and Word Daily computer use when ordering replacing parts with stock numbers and inventory
  • Knowledge of operation and maintenance of wheeled vehicles
  • Appointed by management to ensure shop safety on a daily basis.
  • Worked well with all levels of staff and management
  • Conducted direct support as well as general support to ISO certified DOD government contractor to bring both tactical and non-tactical wheeled and tracked vehicles to the FMC and 10/20 standards.
  • Diagnosed and analyzed malfunctions in all components to determine repairs and replacement parts
  • Conducted removing and installation of parts to diesel and gasoline engines, cleaning, making repairs, to electrical, brakes, exhaust, fuel, cooling, hydraulic, and steering components
  • Operated and maintained semi-tractor trailers, heavy trucks M88, M113, M577, M109, over-head crane and forklifts
  • Experience in use of Diagnostic Equipment, Multi-meters, Generators, hand, electrical and pneumatic tools


    Wheeled Vehicle RepairerSep 1996 to Mar 2004
    Company Name － City, State
    • Performed troubleshooting and repaired equipment as Hummers, 2-ton Vehicles, Het Systems, M88's, M1's, M1a2's, M113's.M577's, M109's, and M915 series
    • Used schematics, shop manuals and troubleshooting charts Working knowledge in Microsoft programs such as Excel and Word Daily computer use when ordering replacing parts with stock numbers and inventory
    • Knowledge of operation and maintenance of wheeled vehicles.
    • Diagnosed and analyzed malfunctions in all components to determine repairs and replacement parts
    • Conducted removing and installation of parts to diesel and gasoline engines, cleaning, making repairs, to electrical, brakes, exhaust, fuel, cooling, hydraulic, and steering components
    • Operated and maintained semi-tractor trailers, heavy trucks M88, M113, M577, M109, over-head crane and forklift
    • Experience in use of Diagnostic Equipment, Multi-meters, Generators, hand, electrical and pneumatic tools


    Education
    Sports Management2015Mckendree University － City, State, United StatesPending completion
    *Certificate Ammo Fuel Handlers Course - US Army - Ft Stewart, Ga -2003
    *Certificate Supervision Development - US Army - Ft Stewart, GA2002
    *Certificate Protection & Confidentiality - US Army - Ft2002US Army － City, StateCertificate Vehicle Repair Mechanic
    Diploma1997North Hardin High School － City, State
    Skills
     streamline, Army, call center, charts, coaching, computer use, Customer Service, email,  film, forklifts, fundraising, government, inventory, ISO, materials, Mechanic, Microsoft programs, Excel, exchange, Word, Multi-meters, policies, processes, quick, receiving, recruitment, repairs, research, safety, schematics, Self motivated, shipping, Supervision, technical support, telephone, phone, troubleshoot, troubleshooting
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    Resume Overview

    School Attended

    • Mckendree University
    • US Army
    • North Hardin High School

    Job Titles Held:

    • Assistant Football Coach
    • Product Support Technician
    • Customer Service Representative
    • Running Backs Coach
    • Heavy Equipment Mechanic
    • Defensive Backs Coach
    • Wheeled Vehicle Repairer

    Degrees

    • Sports Management 2015
      *Certificate Ammo Fuel Handlers Course - US Army - Ft Stewart, Ga - 2003
      *Certificate Supervision Development - US Army - Ft Stewart, GA 2002
      *Certificate Protection & Confidentiality - US Army - Ft 2002
      Diploma 1997

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