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assistant football coach resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
 Hard working heavy wheeled and track mechanic proficient in problem solving complex auto repair issues while consistently delivering quality service.
Highlights
  • Superior customer service
  • Diagnosis and repair
  • Hydraulic equipment
  • Preventative maintenance


  • Suspension and alignment
  • Electrical systems
  • Brake repair and replacement


Accomplishments

Excelled through the military rank structure due to a hard work ethic

Maintained a 95% first time pass during final inspections on work performed
 
Experience
04/2014 to 02/2016
Assistant Football Coach Region 14 Bethlehem, CT,
  • Assist in the coaching and conditioning techniques of high school football players
  • Assist in practice, game preparation, scouting, fundraising activities, academic support, and promotions
  • Organize clinics, film exchange, and other duties as assigned by the head coach
  • Assist in student-athlete recruitment and away trips
10/2011 to Current
Product Support Technician Alstom Newark, NJ,
  • Provide technical support to customers and regional field teams in a call center environment by utilizing general and specialist knowledge to troubleshoot on technical issues concerning MCI branded products as well as vehicles and accessories under the MCI product scope
  • Primary Responsibilities By phone or email provide customers and regional field teams with repair and maintenance support
  • Fields customer complaints, advises on repair solutions, familiarize customers with maintenance procedures
  • Maintain call logs and documents call details to ensure all customer issues have been resolved
  • Conduct product and maintenance research utilizing online resources, maintenance manuals, services bulletins, internal memos and other written materials
  • Responsible for reviewing warranty policies and procedures with customers
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  • Initiates, tracks and provide shipping information to customers on warranty orders
  • Assists the customer in filling out warranty claims
  • Acts as liaison between customer and vendors to ensure correct part orders
  • Provide feedback and recommendations to internal departments including engineering and field teams to improve customer service and streamline internal processes
  • Assist customers and regional field teams in obtaining resolutions on warranty issues
  • Obtain resolutions on field issues for customers
  • Provide accurate customer feedback (call back audits
04/2009 to 08/2011
Customer Service Representative Kepro Baltimore, MD,
  • Greeted and acknowledged customers in a friendly professional manner and provided quick and extreme customer service
  • Worked and was responsible for customer inquiries, receiving and stock within the store
  • Daily operation of store equipment such as forklifts, pallet jacks area telephone and paging system
01/2007 to 02/2014
Running Backs Coach Alamo Group Selma, AL,
  • Assist in the coaching and conditioning techniques of high school football players
  • Assist in practice, game preparation, scouting, fundraising activities, academic support, and promotions
  • Organize clinics, film exchange, and other duties as assigned by the head coach
  • Assist in student-athlete recruitment and away trips
02/2006 to 10/2011
Heavy Equipment Mechanic Alamo Group Richmond, VA,
  • Performed troubleshooting and repaired equipment as Hummers, 2-ton Vehicles, Het Systems, M88's, M1's, M1a2's, M113's.M577's, M109's, and M915 series
  • Used schematics, shop manuals and troubleshooting charts Working knowledge in Microsoft programs such as Excel and Word Daily computer use when ordering replacing parts with stock numbers and inventory
  • Knowledge of operation and maintenance of wheeled vehicles
  • Appointed by management to ensure shop safety on a daily basis
  • Worked well with all levels of staff and management
  • Conducted direct support as well as general support to ISO certified DOD government contractor to bring both tactical and non-tactical wheeled and tracked vehicles to the FMC and 10/20 standards
  • Diagnosed and analyzed malfunctions in all components to determine repairs and replacement parts
  • Conducted removing and installation of parts to diesel and gasoline engines, cleaning, making repairs, to electrical, brakes, exhaust, fuel, cooling, hydraulic, and steering components
  • Operated and maintained semi-tractor trailers, heavy trucks M88, M113, M577, M109, over-head crane and forklifts
  • Experience in use of Diagnostic Equipment, Multi-meters, Generators, hand, electrical and pneumatic tools
  • Completed all training requirements


02/2005 to 06/2006
Heavy Equipment Mechanic Alamo Group Gibson City, IL,
  • Followed checklists to verify that all important parts were examined. Serviced air conditioning, heating, engine-cooling and electrical systems
  • Rebuilt faulty assemblies, including steering systems and linkages
  • Examined vehicles to determine the extent of damage or malfunctions. Specialized in servicing brakes and fuel systems
  • Repaired and replaced belts, hoses and steering systems. Operated pneumatic tools and air compressors
  • Rebuilt and repaired engines. Maintained a 95% customer service satisfaction rating
  • Performed troubleshooting and repaired equipment as Hummers, 2-ton Vehicles, Het Systems, M88's, M1's, M1a2's, M113's.M577's, M109's, and M915 series
  • Used schematics, shop manuals and troubleshooting charts Working knowledge in Microsoft programs such as Excel and Word Daily computer use when ordering replacing parts with stock numbers and inventory
  • Knowledge of operation and maintenance of wheeled vehicles.
  • Worked well with all levels of staff and management
  • Conducted direct support as well as general support to ISO certified DOD government contractor to bring both tactical and non-tactical wheeled and tracked vehicles to the FMC and 10/20 standards
  • Diagnosed and analyzed malfunctions in all components to determine repairs and replacement parts
  • Conducted removing and installation of parts to diesel and gasoline engines, cleaning, making repairs, to electrical, brakes, exhaust, fuel, cooling, hydraulic, and steering components
  • Operated and maintained semi-tractor trailers, heavy trucks, M88, M113, M577, M109, over-head crane and forklifts
  • Experience in use of Diagnostic Equipment, Multi-meters, Generators, hand, electrical and pneumatic tools
06/2004 to 01/2007
Defensive Backs Coach Central Hardin High School City, STATE,
  • Assist in the coaching and conditioning techniques of high school football players
  • Assist in practice, game preparation, scouting, fundraising activities, academic support, and promotions
  • Organize clinics, film exchange, and other duties as assigned by the head coach
  • Assist in student-athlete recruitment and away trips
02/2004 to 05/2005
Heavy Equipment Mechanic Kellogg Brown & Root City, STATE,
  • Performed troubleshooting and repaired equipment as Hummers, 2-ton Vehicles, Het Systems, M88's, M1's, M1a2's, M113's.M577's, M109's, the M915 series, and Motor coaches such as the 102 D Series, J4500's E4500, and MC-9's-MC-12's
  • Used schematics, shop manuals and troubleshooting charts Working knowledge in Microsoft programs such as Excel and Word Daily computer use when ordering replacing parts with stock numbers and inventory
  • Knowledge of operation and maintenance of wheeled vehicles
  • Appointed by management to ensure shop safety on a daily basis.
  • Worked well with all levels of staff and management
  • Conducted direct support as well as general support to ISO certified DOD government contractor to bring both tactical and non-tactical wheeled and tracked vehicles to the FMC and 10/20 standards.
  • Diagnosed and analyzed malfunctions in all components to determine repairs and replacement parts
  • Conducted removing and installation of parts to diesel and gasoline engines, cleaning, making repairs, to electrical, brakes, exhaust, fuel, cooling, hydraulic, and steering components
  • Operated and maintained semi-tractor trailers, heavy trucks M88, M113, M577, M109, over-head crane and forklifts
  • Experience in use of Diagnostic Equipment, Multi-meters, Generators, hand, electrical and pneumatic tools


08/1996 to 02/2004
Wheeled Vehicle Repairer United States Army City, STATE,
  • Performed troubleshooting and repaired equipment as Hummers, 2-ton Vehicles, Het Systems, M88's, M1's, M1a2's, M113's.M577's, M109's, and M915 series
  • Used schematics, shop manuals and troubleshooting charts Working knowledge in Microsoft programs such as Excel and Word Daily computer use when ordering replacing parts with stock numbers and inventory
  • Knowledge of operation and maintenance of wheeled vehicles.
  • Diagnosed and analyzed malfunctions in all components to determine repairs and replacement parts
  • Conducted removing and installation of parts to diesel and gasoline engines, cleaning, making repairs, to electrical, brakes, exhaust, fuel, cooling, hydraulic, and steering components
  • Operated and maintained semi-tractor trailers, heavy trucks M88, M113, M577, M109, over-head crane and forklift
  • Experience in use of Diagnostic Equipment, Multi-meters, Generators, hand, electrical and pneumatic tools


Education
Expected in 2015
: Sports Management
Mckendree University - Radcliff, Kentucky
GPA:
Pending completion
Expected in 2003
*Certificate Ammo Fuel Handlers Course - US Army - Ft Stewart, Ga -:
- ,
GPA:
Expected in 2002
*Certificate Supervision Development - US Army - Ft Stewart, GA:
- ,
GPA:
Expected in 2002
*Certificate Protection & Confidentiality - US Army - Ft:
US Army - Stewart Leonard, GA MI
GPA:
Certificate Vehicle Repair Mechanic
Expected in 1997
Diploma:
North Hardin High School - Radcliff, KY
GPA:
Skills
 streamline, Army, call center, charts, coaching, computer use, Customer Service, email,  film, forklifts, fundraising, government, inventory, ISO, materials, Mechanic, Microsoft programs, Excel, exchange, Word, Multi-meters, policies, processes, quick, receiving, recruitment, repairs, research, safety, schematics, Self motivated, shipping, Supervision, technical support, telephone, phone, troubleshoot, troubleshooting

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Resume Overview

School Attended

  • Mckendree University
  • US Army
  • North Hardin High School

Job Titles Held:

  • Assistant Football Coach
  • Product Support Technician
  • Customer Service Representative
  • Running Backs Coach
  • Heavy Equipment Mechanic
  • Heavy Equipment Mechanic
  • Defensive Backs Coach
  • Heavy Equipment Mechanic
  • Wheeled Vehicle Repairer

Degrees

  • *Certificate Ammo Fuel Handlers Course - US Army - Ft Stewart, Ga -
  • *Certificate Supervision Development - US Army - Ft Stewart, GA
  • *Certificate Protection & Confidentiality - US Army - Ft
  • Diploma

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