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Assistant Executive Kitchen Manager Resume Example

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ASSISTANT EXECUTIVE KITCHEN MANAGER
Professional Summary

Experienced manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 10 years of progressive leadership experience.

Work History
Bjs Restaurant And Brewhouse- Assistant Executive Kitchen Manager
Toledo, Ohio11/2018 - Current
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Purchased food and cultivated strong vendor relationships.
  • Maximized quality assurance by completing frequent checks of line.
  • Coordinated and organized all restaurant inventory.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Helped general management develop prices based on inventory costs and portion sizes.
Carrabbas Italian Grill- Senior Manager
Maumee, OH04/2010 - 11/2018
  • Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
  • Orchestrated positive customer experiences at all stages by overseeing every area of operations.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Organized special events in restaurant, including receptions, promotions and corporate luncheons.
  • Prepared for and executed new menu implementations.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Break Room Bat And Lounge- General Manager of Operations
Maumee, OH12/2008 - 04/2010
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Increased profits with enhanced inventory oversight and strategic pricing adjustments.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Skills
  • Motivational style
  • Verbal and written communication
  • Cleanliness
  • Scheduling
  • Strategic Planning
  • Marketing and sales
  • Cost controls
  • Safe food handling
  • Kitchen equipment operation and maintenance
  • Staff Management
  • Order delivery practices
  • Food preparation and safety
  • Performance improvement
  • Operations management
  • High-volume dining
  • Budgeting
  • Order accuracy
  • Recruitment
Education
Owens Community CollegePerrysburg, OH
Phoenix Academy Community SchoolToledo, OH06/2007High School Diploma
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Resume Overview

Companies Worked For:

  • Bjs Restaurant And Brewhouse
  • Carrabbas Italian Grill
  • Break Room Bat And Lounge

School Attended

  • Owens Community College
  • Phoenix Academy Community School

Job Titles Held:

  • Assistant Executive Kitchen Manager
  • Senior Manager
  • General Manager of Operations

Degrees

  • High School Diploma

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