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Assistant Executive Housekeeper Resume Example

Resume Score: 80%

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ASSISTANT EXECUTIVE HOUSEKEEPER
Summary

Reliable assistant excutive housekeeper dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.

Skills
  • Equipment operations
  • Maintenance scheduling
  • Staff management
  • Chemical handling
  • Chemical cleaning
  • Washing windows
  • Able to lift 60 lbs.
  • Natural cleaning products
  • Cleaning methods
  • Restroom detailing
  • Focused and detail-oriented
  • Mopping and buffing floors
  • Polishing surfaces
  • Exceptional time management
  • Bloodborne pathogen training
  • Ergonomics and safety training
  • Interior and exterior cleaning
  • Dusting
Experience
Assistant Executive Housekeeper
Augusta, MEBest Western Plus/May 2019 to Current

Reduced average cleaning time per room from 28 to 24 minutes by assisting other housekeepers

  • Organized supplies for efficient use based on expected customer needs.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Checked [99] rooms per day to verify vacancies post-checkout.
  • Completed more than 3 jobs while maintaining [100]% satisfaction rating from customers.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Swept and damp-mopped private stairways and hallways.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Secretary
New Orleans, LAProfessional lawn and tree care/Dec 2010 to May 2019
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Composed, proofread and distributed clean and professional business correspondence and internal team communications.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Completed supply orders and maintained appropriate levels of office supplies.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Checked office supplies stock and placed orders to maintain levels.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Revised and maintained master calendar for client appointments.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Maintained organized filing system of paper and electronic documents.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Fostered productivity by coordinating itinerary and scheduling appointments.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
Cashier
Augusta, MEKmart/Oct 2007 to Jan 2009
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Operated cash register, collected payments and provided accurate change.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Inspected items for damage and obtained replacements for customers.
Waitress
New Orleans, LAChevys Mexican Restaurant/Jan 2000 to Sep 2007
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Increased sales of high margin menu items through effective upselling.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Education and Training
High School DiplomaBedford Academy High SchoolJun 1990Ft Worth, TX
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Resume Overview

Companies Worked For:

  • Best Western Plus
  • Professional lawn and tree care
  • Kmart
  • Chevys Mexican Restaurant

School Attended

  • Bedford Academy High School

Job Titles Held:

  • Assistant Executive Housekeeper
  • Secretary
  • Cashier
  • Waitress

Degrees

  • High School Diploma

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