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assistant director of energy services resume example with 19+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Executive manager with over 18 years of successful experience in the non-profit community development industry. Recognized consistently for performance excellence and contributions to success in providing programs and services in support of a cultural diverse population. Strengths in strategic planning and change management backed by training in Organizational Management.

Skills
  • Proficiency with Microsoft Suite
  • Safety awareness proficiency
  • Professional networking
  • Deep knowledge of psychology
  • Policy and procedure improvements
  • Team leadership and direction
  • Problem resolution
  • Regulatory Compliance
  • Operational improvement
  • Succession planning
  • Recruitment and retention strategies
  • Organizational Development
  • Training and mentoring
Education
Spring Arbor University Spring Arbor, MI Expected in 2011 Master of Arts : Organizational Management - GPA :
Lourdes University Sylvania, OH Expected in 2006 Bachelor of Arts : Psychology - GPA :
Work History
Anyscale - Assistant Director of Energy Services
San Francisco, CA, 04/2015 - Current
  • Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
  • Improved success of program by making proactive adjustments to operations.
  • Delivered and maintained training for staff development.
  • Provided management oversight and operational control of annual programs valued at more than $4, 000,000,000.
  • Supervised and performed oversight for 7 direct reports and 20 department staff.
  • Met and collaborated with Production Supervisor and Heating Supervisor to uncover programmatic issues, identify applicable solutions and offer guidance in monthly and year end goals.
  • Scheduled and supervised staff meetings to discuss new ideas and update departments on program details and milestones.
  • Instituted quality systems within organization encompassing training, corrective and preventative action.
  • Resolved client issues quickly using effective listening, emotional intelligence and accommodation skills, increasing customer satisfaction.
  • Identified costs control for program expenses to maintain compliance in line with grantee management budget(s).
  • Monitored progress of programs, using and applying strict programming guidelines and directives in compliance with public and private sectors.
  • Led weatherization team in delivery of more than 450 completed projects, resulting in contractual goals and budget expenditures for WarmChoice, Home Weatheriztaion Assistance and Community Connection programs.
Southwest Stage Funding Llc, Cascade Financial Services - Marketing Manager
Chandler, AZ, 03/2002 - Current
  • Improved marketing and brand awareness by constructing initiatives to increase client outreach and promote organization programs and services.
  • Manage $10,000.00 annual marketing budget to develop and execute strategies and materials to promote programs and services.
  • Planned and directed off-site promotional events.
  • Transformed corporate website and social media platforms to better engage customers and promote lines of business.
  • Write and edit web content, advertising copy, and publications for internal and external audiences.
NeighborWorks Toledo Region - Foreclosure Specialist
City, STATE, 01/2008 - 04/2016
  • Interacted with more than 600 customers and clients to identify needs in coordination with foreclosure intervention program requirements.
  • Managed and motivated project teams to promote collaboration and keep members on-task and productivity.
  • Assessed individual client situations and made targeted recommendations for products and services to resolve specific situations.
  • Resolved conflicts and negotiated mutually beneficial agreements between more than 480 mortgage lenders and homeowners.
NeighborWorks Toledo - Housing and Credit Counselor
City, STATE, 01/2004 - 01/2008
  • Evaluated credit reports to uncover problems and develop strategies for consolidating and reducing client debt.
  • Contacted major credit bureaus to obtain copies of files and discuss specific entries.
  • Responded to client concerns and questions about credit scores and methods to improve numbers.
  • Produced budget tools, educational support and referrals for clients.
  • Planned and facilitated more than 500 educational workshops in accordance with industry curricula, employing varied methods to maximize designed outcomes.
  • Organized instruction material, including constructing curriculum, activities and measurable benchmarks.

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Resume Overview

School Attended

  • Spring Arbor University
  • Lourdes University

Job Titles Held:

  • Assistant Director of Energy Services
  • Marketing Manager
  • Foreclosure Specialist
  • Housing and Credit Counselor

Degrees

  • Master of Arts
  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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