Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Innovative and adaptable higher education professional seeking an exciting position in a community college setting.
02/2016 to Current
Assistant Director for First Year Student Success Western New England University City, STATE,
  • Monitor students’ academic progress and refer students who are struggling to campus resources.
  • Oversee $250,000+ budget for First Year Programs, including all orientation programs, peer mentoring & freshman council.
  • Develop and implement programming series aimed at easing transition to college and increasing knowledge of Title IX, diversity, and student rights.
  • Supervise a core team of 15 professional, graduate, and student staff members.
  • Serve on as chair of university Alcohol & Other Drug Advisory Committee.
06/2014 to 02/2016
Coordinator of First Year Experience _____________________ City, STATE,
  • Advised peer mentoring program of 1000 first year students and 45 volunteer peer mentors.
  • Fostered student academic and personal development through creation of pre-orientation and semester-long programs.
  • Served on hiring committees for new staff members in various departments across campus.
07/2013 to 06/2014
Coordinator of Program Services _____________________ City, STATE,
  • Coordinated undergraduate open house events in their entirety including planning, programming, and review of 1,000+ person events.
  • Trained and supervised 60+ student employees in duties from academic support to peer advising.
2011 to 07/2013
Academic Progress Monitor _____________________ City, STATE,
  • Conducted weekly meetings with students on academic probation, focusing on improving techniques and strategies for success.
  • Identified and connect students to resources on and off campus, increasing awareness and contributing to academic development.
  • Summarized meetings in weekly reports, culminating in final report on student progress.
Expected in 2016
Master of Education: Higher Education Administration
Northeastern University - Boston, MA
Capstone Research- "Bridging The First Generation Student Gap". Research focused on improving first generation student experience.
Expected in 2013
Bachelor of Arts: Public Relations & Psychology
Western New England University - Springfield, MA

Summa Cum Laude-- 3.8 GPA


Who’s Who Among Students in American Universities-- Awarded prestigious national honor for academic success, extracurricular commitment, and betterment of the community.

Skookum Award of Excellence-- Selected as top male student in graduating class, awarded for university dedication, leadership, and excellence in academics.

Mortar Board-- National Senior Honor Society  

Lambda Pi Eta-- Communication Major Honor Society

Alpha Lambda Delta-- National First Year Honor Society

  • Organized and detailed
  • Strong understanding of web page development
  • Charismatic and enthusiastic
  • Extensive knowledge of Microsoft Office suite
  • Clear focus on student-centered best practices
  • Creative marketing and promotional background




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School Attended

  • Northeastern University
  • Western New England University

Job Titles Held:

  • Assistant Director for First Year Student Success
  • Coordinator of First Year Experience
  • Coordinator of Program Services
  • Academic Progress Monitor


  • Master of Education
  • Bachelor of Arts

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