Assistant Cook resume example with 13+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
To work in a leading organization that will enable me to utilize my professional experience and skills towards achieving the goals of the organization.
Skills
TECHNICAL PROFICIENCIES
Software:
Microsoft Office (Word, PowerPoint, Excel, Outlook)
Social Media advertising
Credit Card Payment Processing
Upbeat and Positive Personality
POS Systems and Ordering Platforms
Data Entry and Maintenance
Order and Refund Processing
Creative Problem Solving
Multitasking and Prioritization
Customer Service
De-escalation Techniques
Reading and Writing Support
Relationship Building
Calm and Patient Demeanor
Effective Communication
Helping Students with Special Needs
Computer Skills
Classroom Technology
Experience with Diverse Student Populations
Creating a Safe Learning Environment
Experience
Assistant Cook, 09/2022 - Current Glacier Fish – Unalaska, AK,
Assist with meal preparation for lunches
Assist with putting supplies away
Assist students with obtaining lunch
Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Assisted head chef by chopping and preparing cooking ingredients.
Stored food in designated containers and storage areas to prevent spoilage.
Washed preparation utensils, tools and machinery by hand or industrial dishwasher.
Weighed, measured and mixed ingredients according to recipes or personal judgment.
Verified freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.
Monitored work areas, serving lines and eating areas to verify safe food preparation and service environment.
Bartender, 05/2022 - Current Woodfield Country Club – Boca Raton, FL,
Assist customers
Daily reports
Handle cash
Answer incoming phone calls
Balanced daily registers and generated sales reports for management.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Checked identification of guests to verify age requirements for alcohol purchase.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Planned and coordinated special events to boost customer numbers and profits.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Bartender/Cook/Waitress, 01/2021 - 09/2022 Fifth Wall – Arlington, VA,
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Trained new employees to perform duties.
Greeted customers, answered questions and recommended specials to increase profits.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Presented menus to patrons to answer questions about menu items and make recommendations.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Stocked service areas with supplies during slow periods.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Presented menus and answered questions regarding items.
Presented food and beverages to guests at tables.
Served food and beverages to patrons and confirmed complete orders.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Woody’s General Store, 03/2017 - 06/2020 Firstrust – Jenkintown, PA,
Strong customer service skills
Handle cash
Daily reports
Prep and cook food for customers
Stock supplies
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Customer Representative, 05/2013 - 07/2017 Alpha Baking – City, STATE,
Assist clients with their orders, problem solve for clients
Provide customer support for clients, other departments and other facilities
Generate daily/monthly reports for Customer Service Dept
Provide support for sales managers and depot managers to insure accuracy.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Consulted with customers regarding needs and addressed concerns.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Answered inbound calls, chats and emails to facilitate customer service.
DSP/ House Manager, 05/2005 - 11/2006 Individual Advocacy Group – City, STATE,
Used approved crisis intervention techniques in emergency situations.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Supervised medication administration, personal hygiene and other activities of daily living.
Assisted with planning and coordination of activities and outings based on individual needs.
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Tracked and reported clients' progress based on observations and conversations.
Accompanied or transported clients to appointments, errands and social activities.
Assisted individuals in learning and developing new skills.
Maintained clean and well-organized environment for client happiness and safety.
Transported clients to doctor's appointments and errands.
Assisted individuals in development of social skills to become integrated in community.
Advocated for disabled individuals to foster communication and self-expression and achieve goals.
Assistant Manager, 06/2002 - 06/2006 Lakewood Marathon – City, STATE,
Assisted customers with purchases
Generate daily/weekly/monthly reports/place weekly and monthly orders
Training of new customer service representatives and associates
Assisted contractors with solutions to better service their products
Education and Training
: Psychology, Expected in - Kaplan University - Davenport, IA GPA:
Activities and Honors
The Aviculture Society of Chicago (TASC): Vice President & Expo/Event Coordinator
Juvenile Justice Committee Kendall County (JJC): Event/Planning, Fundraising, Scholarship and 5K committee
Plano American Legion Auxiliary: Treasurer, Membership and Previous Vice President
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