LiveCareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about appointments and social activities. Well-organized and compassionate with good relationship-building skills. Outgoing, experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement.

Skills
  • Client documentation
  • First aid and safety
  • Care plan management
  • Compassionate client care
  • Collecting vital signs
  • Medical terminology knowledge
  • Patient relations
  • Documentation procedures expert
  • Quick problem solver
  • Performing patient intakes
  • Calm and level-headed under duress
  • Infection control procedures
Experience
01/2018 to Current Assistant Caregiver Human Good | Jenkintown, PA,
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Created safe and positive living situation for clients by communicating with the family and other staff about any concerns or challenges.
  • Assisted with meal planning to meet nutritional plans.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Provided daily living activities to patients by serving meals, feeding, ambulating and turning over and positioning patients.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
Mar2019 to Current CSR Representative/Cashier Specialist The Arc Of Steuben | Bath, NY,
  • Received payments for products and issued receipts.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Verified customer identification for alcohol or tobacco purchases.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
08/2020 to 02/2021 Personal Care Assistant The Medical Team | City, STATE,
  • Completed scheduled patient check-ins and progress reports for all clients.
  • Developed patient care plans with doctors and registered nurses.
  • Provided ongoing compassionate patient care for each client.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Transported patients to medical, dental and personal care appointments.
  • Ambulated individuals around home, public and medical locations.
  • Followed care plan and directions to administer medications.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
08/2016 to 11/2018 Medical Assistant Austin Women's Clinic | City, STATE,
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Scheduled appointments for patients via phone and in person.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Organized charts, documents and supplies to maintain team productivity.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
Education and Training
Expected in 12/1996 GED | State of Texas, Austin, TX, GPA:
Expected in | Central Texas Nurse Network Inc, Austin, TX, GPA:
Expected in Associate of Arts | See Below Please Sanford-Brown College - Houston, Houston, TX GPA:
  • Completed coursework in National Certified Medical Assistant

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Resume Overview

School Attended

  • State of Texas
  • Central Texas Nurse Network Inc
  • Sanford-Brown College - Houston

Job Titles Held:

  • Assistant Caregiver
  • CSR Representative/Cashier Specialist
  • Personal Care Assistant
  • Medical Assistant

Degrees

  • GED
  • Some College (No Degree)
  • Associate of Arts

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