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Assembly Technician Resume Example

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ASSEMBLY TECHNICIAN
Skills
  • Active Listening Customer and Personal Service
  • Reading Comprehension Speaking
  • Critical Thinking Judgment and Decision Making
  • Active Learning Complex Problem Solving
  • Credit
  • Critical Thinking
  • Customer service
  • Decision Making
  • Forms
  • Issue receipts
  • Listening
  • Problem Solving
  • Speaking
  • Reading
  • Recording
  • Take messages
  • Telephone
  • Telephones
  • Website
  • Quality assurance checks
  • Manpower planning
  • Assembly processes
  • Equipment and machine troubleshooting
  • Documentation skills
  • Knowledge of production processes
  • Experience working assembly line
  • Employee training
  • Blueprint reading
  • Testing procedures
  • Equipment operation
  • Skilled at maintaining records
  • Order shipping
  • Safety understanding
Education and Training
1999
High School Diploma - General
Guilford High SchoolRockford, IL
Summary

Seasoned customer service and support thanwith more 7 years of experience in fast-paced fast moving,high demand. Excellent learning and communication skills record of achieving exceptional results in [Description of Work Activity 1] and [Description of Work Activity 2].

Lively Assembly Technician dedicated to planning and implementing the assembly process by paying special attention to qualitystandards. Strengths include parts construction, materials assembly, and quality control. Great manual dexterity and sound knowledge of the production process.

Talented Assembly Technician able to work with speed and accuracy to put together parts and products. Self-directed professional with a hardworking mentality and strong problem-solving abilities. Eager to apply 6 years of experience to a challenging new position.

Dependable manufacturing team player knowledgeable about well-versed in reading schematics, assembling items and performing quality control reviews. Safety-oriented and well-organized with excellent time management and communication skills.

Experience
Assembly TechnicianConcentric AB | Rockford, IL04/2018 - 04/2020
  • Conducted visual inspections and checked for product defects.
  • Operated air, manual, and hydraulic tools to put together and align assemblies.
  • Maintained records and documents of daily production and dispatched goods.
  • Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
  • Performed product testing and performance testing and recorded all results.
  • Cleaned all parts of equipment as per established cleaning procedures.
  • Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers.
  • Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
  • Collaborated with team members to complete demanding projects under tight deadlines.
  • Optimized team performance by training new hires on use of equipment, standard procedures and organizational policies.
  • Created and maintained production schedules based on employee productivity, company needs and seasonal plans.
  • Cleaned work areas following each shift by removing debris and trash and sweeping up metal parts.
  • Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
Customer Support TechnicianConvergys | Jacksonville, NC07/2013 - 11/2017
  • Assisting customers with technical issues they are having on the website.
  • And customer service.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Provide services to customers, such as order placement or account information.
  • Initiated shipments to send equipment to clients and tracked return shipments.
  • Supported customers with password resets and account customization.
  • Assisted customers with instructional support and product troubleshooting.
  • Recorded complaints, product deficiencies, returned orders and other customer documentation in system.
  • Resolved Level 1 technical issues with software, hardware and peripherals.
  • Upheld high standards of customer services by responding to inquiries, needs and problems.
  • ‪Responded quickly to customer inquiries, needs and problems.‪
  • Processed customer account changes.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Delivered exceptional service and technical support to over 60 customers each day while consistently exceeding productivity targets.
Retention AgentNexxlinx | Jacksonville, NC08/2011 - 05/2013
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Sales AssociateThe Pantry/Kangaroo | Midway Park, NC04/2011 - 08/2011
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
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Resume Overview

Companies Worked For:

  • Concentric AB
  • Convergys
  • Nexxlinx
  • The Pantry/Kangaroo

School Attended

  • Guilford High School

Job Titles Held:

  • Assembly Technician
  • Customer Support Technician
  • Retention Agent
  • Sales Associate

Degrees

  • High School Diploma - General

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