Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

I am ambitious and driven. I thrive on challenge and constantly set goals for myself so I can have something to strive towards. I’m not comfortable with settling, and I’m always looking for opportunity to do better and achieve greatness.

  • Quality assurance checks
  • Assembly processes
  • Equipment and machine troubleshooting
  • Machinery maintenance
  • Documentation skills
  • Filing
  • Charting
  • Insurance Billing
  • Office Procedures
  • Appointment Scheduling
  • Medical Office Procedures
  • Medical Terminology
  • Accounting
  • Insurance Verification
  • Customer Service
  • Collecting and Documenting Patient Information
  • Word Processing and Typing
  • Interpersonal Professional Communication
  • Processing co-payments
Assembly Technician, 06/2017 to Current
Alutiiq LlcOak Harbor, WA,
  • Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
  • Maintained clean workstation, equipment and text fixtures in safe condition.
  • Conducted visual inspections and checked for product defects.
  • Operated air, manual, and hydraulic tools to put together and align assemblies.
  • Monitored functioning of all equipment.
  • Kept eye on material levels, counted supplies and restocked components to maintain production.
  • Verified cable assemblies on text fixtures to assess continuity and quality.
  • Completed component assembly with minimal supervision to meet deadlines.
  • Formed assemblies and subassemblies using basic and advanced tools.
Correctional Officer, 06/2014 to 06/2017
State Of IndianaLafayette, IN,
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Transported inmates to and from personal appointments, including medical and dental appointments, funerals, work details and court hearings.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
Production Supervisor, 12/2006 to 09/2012
Bridgestone CorporationNewburgh, NY,
  • Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
  • Established and updated production schedules to meet changing demands.
  • Conducted performance reviews to identify and rectify areas for skill improvement.
  • Reviewed individual employee performance to correct issues and enhance productivity.
  • Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
  • Recommended and implemented measures to improve production methods and quality of products.
  • Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Monitored staff training and output to meet compliance, productivity and revenue goals.
  • Provided input for performance reviews and identified areas for additional improvement.
  • Developed and implemented significant process improvements to enhance department quality and throughput.
  • Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
  • Revamped positions and workflow based on individual abilities and production targets.
Medical Office Assistant, 02/1998 to 11/2006
MerakeyDowelltown, TN,
  • Registered patients and scheduled appointments.
  • Assisted with referrals and prepared medical records for patients.
  • Maintained confidentiality of records relating to clients' treatment
  • Scheduled appointments for patients via phone and in person.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Submitted diagnosis and procedure codes for insurance companies.
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Consistently informed patients of financial responsibilities prior to services being rendered.
  • Called in prescription refills for patients.
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Communicated with patients by phone and via written correspondence.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
  • Assisted back office patient processes to reduce office wait times.
  • Communicated with medical transcriptionists regarding patient medical records.
Education and Training
Associate of Science: Healthcare Management , Expected in 10/2018
Ultimate Medical Academy - Clearwater - Clearwater, FL

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School Attended

  • Ultimate Medical Academy - Clearwater

Job Titles Held:

  • Assembly Technician
  • Correctional Officer
  • Production Supervisor
  • Medical Office Assistant


  • Associate of Science

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