Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Well-qualified Medical Administrative professional successful at helping patients navigate medical office procedures while maintaining smooth and efficient business operations. Offering 5 years of related experience, diligent nature and expertise in electronic records management. Thorough Medical Office Assistant with outstanding communication and accounting skills. Exemplary understanding of medical laws and ethics. Knowledgeable in medical software applications. Compassionate, reliable and energetic. Energetic Office Assistant offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go extra mile to complete tasks. Meticulous Medical Office Assistant with 5 years of hands-on experience. Keeps office running smoothly by handling appointment setting, using medical software applications and performing clerical duties. Caring, compassionate and always professional. Accomplished Medical Office Assistant with 5-year track record of immaculate bookkeeping and personable patient interaction. Skilled in both patient care and clerical responsibilities. Exceptionally motivated and eager to support seamless medical office operations. Organized Office Assistant with foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge. Hardworking and passionate jobseeker with strong organizational skills eager to secure entry-level Office Assistant position in Medical environment. Ready to help team achieve company goals. Reliable employee seeking Er Access Coordinator position. Offering excellent communication and good judgment.

  • Reads blueprints
  • Production enhancement
  • Adept at conducting inspections
  • Safety awareness
  • Charting
  • Filing
  • Accounting
  • Payroll
  • Mail Clerk
  • Medical Terminology
  • Insurance Billing Procedures
  • Appointment Scheduling
  • Healthcare Law
  • Typing
Work History
06/2017 to Current
Assembly Technician Saic Picatinny Arsenal, NJ,
  • Inspected all work for quality and compliance with design standards.
  • Maintained good stock levels, counted parts and requested additional supplies.
  • Assembled and aligned parts and fixtures using hand and power tools.
  • Kept work areas organized, tidy and clean for maximum productivity.
  • Recognized and reported defective material and equipment to shift supervisor.
  • Verified part numbers and placed parts in appropriate shipping containers.
06/2014 to 06/2017
Correctional Officer State Of South Dakota Pollock, LA,
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Arranged for medical and dental care of inmates.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Observed behavior of residents individually and in groups.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Identified facility openings and designated inmates to housing units.
  • Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
  • Identified needed updates to correctional plans and assigned inmates to appropriate housing.
12/2006 to 09/2012
Production Supervisor John Deere Austin, TX,
  • Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
  • Utilized lean practices to balance workflow and alleviate redundancy.
  • Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels.
  • Established clear priorities and production quality standards.
  • Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
  • Achieved on-time shipments goal by empowering employees to continued success.
  • Compiled production equipment status reports, detailing parts produced, downtime duration and potential quality concerns.
  • Resolved issues quickly to maintain productivity goals.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
02/1998 to 11/2006
Medical Office Assistant Osf Healthcare Poplar Grove, IL,
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Received, recorded and filed medical payments by check, cash and credit card.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Contacted patients regarding unpaid and underpaid accounts to resolve issues.
  • Used Epic to schedule appointments for doctor visits and procedures.
  • Improved timely payment of bills by developing flexible payment plans for patients.
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Prepared lab specimens for diagnostic evaluation.
  • Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
Expected in 10/2018
Associate of Applied Science: Healthcare Management
Ultimate Medical Academy - Clearwater - Clearwater, FL

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Length
  • Personalization
  • Target Job
  • Word Choice

Resume Overview

School Attended

  • Ultimate Medical Academy - Clearwater

Job Titles Held:

  • Assembly Technician
  • Correctional Officer
  • Production Supervisor
  • Medical Office Assistant


  • Associate of Applied Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: