LiveCareer-Resume

ase certified technician resume example with 4+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Seasoned ASE Certified Mechanic committed to working as part of a strong team to test, maintain and repair customer cars, trucks, vans and SUVs. Familiar with technical manuals and other documentation and able to take orders well. Focused on maximizing customer service through good time management and decision-making abilities.

Skills
  • Wheel rotation and balancing
  • Vehicle inspections
  • Alignment experience
  • Repair documentation
  • Brake servicing
  • Operational improvement
  • Team management
  • Project organization
  • Customer service
  • Organization
  • MS Office
  • Relationship development
  • Communications
  • Problem resolution
Experience
07/2019 to Current ASE Certified Technician Earnhardt Auto | Phoenix, AZ,
  • Removed old oil, replace filters and added correct amount of new oil.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Checked vehicle mileage and determined necessary maintenance, including belts, fluids flushing or gasket replacements.
  • Conducted test drives before and after repair services.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Utilized standard procedures to conduct accurate emissions tests.
  • Used technical manuals and repair documentation to plan and implement high-quality corrections to various owner issues.
  • Helped customers achieve even wear on tires with timely rotation and balancing.
  • Assessed tread depth and discussed safety levels with customers.
  • Performed computerized alignments of diverse vehicles.
  • Improved operations by working with team members and customers to find workable solutions.
  • Recognized by management for providing exceptional customer service.
  • Earned reputation for good attendance and hard work.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Answered calls to answer customer questions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Handled all delegated tasks, including opening and closing shop.
  • Maintained updated technical knowledge through ASE certification process.
08/2018 to 07/2019 Automotive Service Technician H&H Chevrolet | Springfield, MO,
  • Calibrated repaired systems to meet performance specifications outlined by manufacturers.
  • Adjusted, repaired or replaced defective automotive parts.
  • Tested electronic components and computer controls with specialized devices.
  • Wrote up detailed repair orders outlining all actions and estimated costs.
  • Inspected vehicles to assess damage and strategize repair plans.
  • Rebuilt components and systems to correct faults and achieve desired performance levels.
  • Optimized functionality of automotive equipment and systems with skilled tuning of settings.
  • Tested vehicles to assess individual components and systems.
  • Detected combustible gas and refrigerant leaks using special instruments.
  • Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
  • Tracked mechanical and repair problems and discussed solutions with shop leadership.
  • Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
  • Conducted inspections and tests to verify safety and compliance with emissions limits.
  • Learned all aspects of [System], [System] and [System] to complete first-rate repairs.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Troubleshot faults and devised successful solutions in a self-directed manner.
  • Assigned work to team members and inspected all work for quality and compliance.
  • Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
  • Performed customer work and warranty repairs in compliance with manufacturer standards.
  • Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
  • Kept the garage clean, organized and efficient.
  • Provided leadership to [Number]+ employees and directed daily operations to grow and sustain auto repair business.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Welded, soldered and fabricated parts to complete skilled services.
  • Performed onsite visual inspections and leveraged market, inventory and industry expertise to make strategic automotive purchases.
  • Examined and inspected damaged vehicles. Estimated costs of parts, labor and supplies, and calculated deductibles.
  • Answered customer questions and discussed options face-to-face, over the telephone and via email.
  • Pursued frequent opportunities to further enhance maintenance and repair skills.
  • Removed, replaced, balanced and rotated new or used tires.
  • Evaluated, repaired and aligned vehicle suspensions.
  • Completed repairs on maintenance on [Make], [Make] and [Make] vehicles.
03/2017 to 08/2018 General Service Technician Brakes Plus | Glendale, AZ,
  • Installed batteries, wiper blades and bulbs using appropriate parts.
  • Rotated, installed and repaired tires by diagnosing tire issues and completing requested work.
  • Changed oil and filters in vehicles daily.
  • Completed vehicle inspections following checklist, including brakes, belts and hoses.
  • Diagnosed and repaired issues with electrical, cooling and suspension systems.
  • Checked fluid levels to fill and replace at appropriate time.
  • Lubricated auto parts such as joints and tire rod ends.
  • Inspected and organized tire inventories while performing routine stock assessments.
  • Evaluated brake systems and installed or repaired parts such as pads and drums for optimal performance.
  • Performed tire rotations, mounts and balancing on all types of vehicles.
  • Maintained record accuracy by using work order reporting system.
  • Completed advanced services, including coolant flushing.
  • Checked vehicle for leaks and topped off fluids.
  • Planned work and determined appropriate tools and equipment.
  • Diagnosed and repaired tire and rim issues.
  • Changed and rotated tires for customers to ensure safety and maximize customer service rankings.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Earned reputation for good attendance and hard work.
Education and Training
Expected in 05/2008 High School Diploma | Tarpon Springs High School, Tarpon Springs, FL GPA:

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Resume Overview

School Attended

  • Tarpon Springs High School

Job Titles Held:

  • ASE Certified Technician
  • Automotive Service Technician
  • General Service Technician

Degrees

  • High School Diploma

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