architect resume example with 11+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Client and Market driven Strategic Leader

Innovative Executive bringing progressive career spanning software development, business development, sales and marketing, business management and team and leadership recruiting and building. Excellent business acumen and strategic planning skills to grow startup solution. Known for strong leadership and communication skills with ability to build and maintain profitable relationships while exceeding performance and revenue goals.

Key Skills
  • Strategic, Input, Ideation,Activator, Woo (CliftonStrengths)
  • External Networking, partnership building
  • Social Media marketing, engagement and article writing proficiency
  • Integrative strategy development for ecosystem and platform business model opportunity identification
  • Cross-organizational, cross-functional and cross continental collaborator and synergy leader
  • Research and trend analysis
  • Product development
  • Business planning
  • Strategic Planning
  • Business Development
  • Negotiation
  • Client communication
  • Corporate Communications
  • High performance team culture, competencies development and service delivery leadership
Work History
06/2019 to 10/2020 Architect Avalara Inc. | Durham, NC,
  • Led the second client delivery of RedHat container managed services for IBM worldwide. Led and contributed significant enhancements to integrated RACI, sales and service delivery process enhancements. Developed an inventory price sheet using MicroSoft Excel with customization of formulas.
  • Lead Architect for sales closing of first OpenShift RedHat container and Operating System support services contract of $1M. Led IBM and RedHat teams leading to expansion of revenue and scope of services by ~$800K.
  • Led client facing first phase delivery that led to contract services expansions with client Director, Staff VP and internal Vice Presidents and worldwide India based lead for container services. Prepared and presented monthly powerpoint reports of project status, growth assessment and enhancement recommendations to VP of Services, Sales Executive and Professional Services leader.
  • Developed visual framework using graphics and Microsoft Powerpoint to communicate services team delivery strategy by integrating Agile methodology, DevOps, and AI tailored to the client context and product stacks.
  • Guided Chief Architects, Client Delivery Executives and Machine Learning Subject Matter experts to take a Design Thinking and human-centered approach to AIOps product adoption and customization.
  • Conduit synergy leader between client, IBM, RedHat and offshore teams resolving conflicts and building integrated team delivery RACI.
  • Conducted industry and market research analysis and recommendations for strategic business unit driven delivery model.
  • Independent and collaborative intellectual property developer of IoT, Deep Learning and digital twin technologies.
  • Research, analysis and reporting on latest AI driven DevOps tools.
  • Developed intellectual property to use Deep Learning to optimize strategic, competitive pricing enhancement for containers.
01/2010 to 10/2020 Co-Founder & Principal Consultant Atlantis Technology Solutions | City, STATE,
  • $800K services sales initiation, $500K Software Gap Analysis and closing after five years of unsuccessful sales attempts by predecessor sales teams. Worked directly with the client Directors, client stakeholders and decision makers to successful sales.
  • Vision and mission alignment with key stone habit identification and team discipline for globally distributed teams for IBM and large enterprise client that led to substantial Service Level Agreement penalty reductions and increased client satisfaction.
  • Client Executive, Sales advisement and leadership Coaching and Consulting with integrated domain knowledge from technology, history, social science, culture and business leadership for startups and small businesses.
  • Coached small business owner of a recycling startup. Advised on growth and expansion of channel sales and eventual pricing, presentation and negotiation of the sale to an external party.
  • Increased revenues by pivoting client base and services from startups and small business to large enterprise partnership with IBM.
  • Brought IBM UrbanCode deploy product manager, product support and product development directly to client to address product defects, design enhancements and manage mitigation strategies and product timeline.
  • Defined and analyzed metrics to measure product performance.
  • Coordinated and co-created innovative strategies to accomplish objectives and boost long-term profitability by reducing errors with standards and automation, product feature roll out and client user education.
  • Led Mean Time to Recovery program with joint-task force team measuring incremental steps and stages of progression and maturity.
05/2009 to 01/2010 IT Manager & Sales Engineer Consert Inc. | City, STATE,
  • Performed product and strategic vendor partner product demonstrations of live working prototype in product show room for early stage startup company.
  • Managed smart energy management product development cycle, including prototyping designs and coordinating deployment.
  • Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
  • Managed benchmarks, product demonstrations and testimonials for performance evaluation to venture capitalist, clients and ecosystem partners.
  • Worked with marketing teams to create, deploy and optimize effective campaigns for smart energy management clients.
  • Defined and analyzed metrics to measure product performance.
  • Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
  • Reduced project downtime by inspecting products for quality and adherence to client requirements.
  • Liaised with clients to develop deep understanding of business needs and current market landscape.
  • Assessed vendor products and maintained positive vendor relations.
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Thrived in fast-paced, highly-adept team of developers and IT administrators, vendors, company executives and stakeholders to develop and prioritize product features and build product roadmap.
Expected in Master of Science | Information Technology American InterContinental University, Atlanta, GA, GPA:
Expected in Bachelor of Arts | English Language And Literature Faulkner University, Montgomery, AL GPA:
Expected in 2023 MBA | University Of London, London School Of Business, , GPA:

IBM Enterprise Design Thinking Co-Creator

IBM Enterprise Design Thinking Practitioner

Wharton online Entrepreneurship


American Economics Association

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Resume Overview

School Attended

  • American InterContinental University
  • Faulkner University
  • University Of London, London School Of Business

Job Titles Held:

  • Architect
  • Co-Founder & Principal Consultant
  • IT Manager & Sales Engineer


  • Master of Science
  • Bachelor of Arts
  • MBA

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