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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.

Skills
  • Supervision
  • Troubleshooting
  • Communication
  • Friendly, positive attitude
  • Computer skills
  • Planning
  • Working collaboratively
  • MS Office
  • Work ethic
  • Critical thinking
  • Customer service
  • PPE use
  • Basic math
  • First Aid/CPR
  • Leadership
  • Problem resolution
  • Organizational skills
  • Dial/Digital/Vernier Calipers
  • Maintenance and repair
  • Deadline compliance
  • Quality control
  • Customer interaction
  • Equipment maintenance
  • Manufacturing processes
  • Reporting and documentation
  • Task delegation
  • Staff management
  • Decision-making
  • Time management
  • Conflict resolution
  • Reliable and trustworthy
  • Active listening
  • Power and hand tool use
  • Codes compliance
  • Understanding schematics
  • Diagnostics Certification
  • Mechanical Repair
  • Troubleshooting strength
  • Maintenance scheduling
  • Safety-oriented mindset
  • Mechanical aptitude
  • Equipment repair
  • Supply ordering
  • Light carpentry
  • Building maintenance
  • Mechanics
  • Measurements
  • Material prepping
  • Welding equipment
  • NFPA Arc-Flash safety
  • Preventive maintenance
  • Variable frequency drives
Experience
05/2015 to Current
Aquatics Facility Technician Quincy Recycle New Haven, IN,
  • Completed maintenance tasks to keep electrical, plumbing and HVAC systems operating at peak performance.
  • Handled routine cosmetic updates such as painting walls and replacing outdated fixtures.
  • Troubleshot and diagnosed building equipment and systems to find root causes.
  • Maintained pools and chemical levels of pools and spray grounds
  • Responded to emergency issues quickly to maintain smooth business operations.
  • Consulted with managers to discuss major repairs to building operating systems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed minor electrical, plumbing and HVAC maintenance for building occupants.
  • Performed performance and safety inspections on equipment and machinery to maintain operational baseline.
  • Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Inspected electrical components to identify defects and hazards and make necessary adjustments.
  • Disassembled pumps, motors, machinery and equipment to remove parts and make repairs.
  • Maintained equipment performance by cleaning and lubricating components.
  • Inspected alarm systems and monitors to comply with fire, carbon monoxide and other safety levels.
  • Performed building and equipment maintenance and repairs, including heating, ventilation, air conditioning, carpentry, plumbing, electrical, vehicular and machinery work.
  • Inspected facilities and proactively detected and diagnosed potential or actual maintenance or repair needs by listening, looking and using precision measuring and testing instruments.
  • Kept thorough records of service actions by writing and completing daily work orders for repairs
  • Rebuilt machinery per manufacturers' designs and retrofitted and upgraded machinery per in-house design to improve equipment reliability or performance and optimize operation.
  • Programmed variable frequency drives and ensured correct operation of motors and controls.
Mar2010 to May2015
Maintenance Technician Electrameccanica Vehicles Corp. Mission Viejo, CA,
  • Operated hand and power tools to complete repairs.
  • Used rulers and micrometers to inspect parts to determine changes in dimension requirements.
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Performed performance and safety inspections on equipment and machinery to maintain operational baseline.
  • Completed work orders
  • Attended all required training required by manufactures
  • Designed, fabricated and installed upgrades to improve existing equipment.
  • Ran machinery diagnostics rounds to meet performance thresholds.
  • Conducted preventive maintenance and repaired small engines by lubricating parts, cleaning components and restoring damaged areas.
  • Repaired wide variety of small engine machinery by restoring transmissions, carburetors, differentials, fuel pumps, distributors, starters, valves and various systems.
  • Used personal expertise and established troubleshooting and diagnostic procedures to identify issues and develop repair plans for various equipment.
  • Consulted with customers to understand and meet individual maintenance or repair needs.
  • Read and utilized information from factory service manuals to complete work and test systems according to official procedures.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Jan2006 to Dec2009
Service Manager Alan Vester Mitsubishi City, STATE,
  • Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
  • Prioritized and delegated daily work tasks to meet anticipated project goals.
  • Motivated, led and supported employees to maintain low turnover.
  • Created employee work schedules to keep shifts properly staffed.
  • Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
  • Collaborated with customers to offer solutions to service needs.
  • Created written estimates and obtained customer consent to proceed.
  • Adhered to customer service standards to foster satisfaction and retention.
  • Defined department objectives and monitored performance to facilitate operations.
  • Informed and educated department employees on changes from management.
  • Delivered positive reinforcement and constructive criticism for employee work efforts.
  • Inspected completed work to assess quality and identify skill gaps.
  • Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
  • Researched and provided timely resolution to service discrepancies.
Education and Training
Expected in
: Machine Tool Technology
Johnston Community - Smithfield, NC,
GPA:
Expected in 06/1996
High School Diploma:
Princeton High - Princeton, NC,
GPA:
Certifications

CPO certification

CPR certified,

MVAC, HVAC,Technician certification EPA Clean Air Section 608 and 609.

608# 8240B4262DB8594D0

609# 9240B426DB8594D0

Indoor Air Quality Technician #

52F256E25C7D594D0.

All small engine manufactures warranty certifications held while employed with Wake Outdoor Equipment, including SCAG.

Additional Information

I have an extensive background in metal fabrication and have been studying blacksmithing along with learning bladesmithing in my free time. I have taken machine tool technology I, at Johnston community college and plan to continue my education in metallurgy in the future. I am a quick learner and posses a mechanical mindset.

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Resume Overview

School Attended

  • Johnston Community
  • Princeton High

Job Titles Held:

  • Aquatics Facility Technician
  • Maintenance Technician
  • Service Manager

Degrees

  • Some College (No Degree)
  • High School Diploma

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