Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Knowledgeable and dedicated to solving issues and coming up with solutions, being proficient in getting assignments done on time. Work well with others by giving the best knowledge available and assisting in the best way with the task at hand, having great communication skills and can work with people in need of help. Am mechanically incline working various equipment, learning about new equipment/ systems comes easy for myself to understand.

Have volunteered for a local church while in high school for community service as well as volunteered for 5K run events in the community. In 2006 received the President's Education Awards Program in recognition of Outstanding Academic Excellence. In 2007 , received recognition from the 10th grade English teacher of Outstanding Improvement Award.

Over the years have learned to work with many different people will all different backgrounds, establishing good relationships with customers as well as co-workers, learned how to manage people to be proficiently as possible to get the task done.

Skills
  • CPR and Child CPR Training (2014)
  • Recording vital signs
  • Customer Direction
  • Customer Complaint Resolution
  • Good Telephone Etiquette
  • Troubleshooting Skills
  • Competitive
  • Customer service
  • Safety awareness
  • Power and hand tool operation
  • OSHA 10 (Current as of 2021)
Work History
ACI Field Technician Inspector, 10/2021 to Current
Mdu Resources Group, Inc.Willamette Valley, OR,
  • Discovered and resolved issues that affected project outcomes.
  • Perform Inspections for concrete placement for residential, light commerical and heavy commerical.
  • Would take samples of concrete for lab testing, as well as performed other task to insure concrete is within specifications of what the requirements included temperature check, slump range, density weight check, air content check and creating sample cylinders.
  • Reading plans for specifications as well as location details for placement, confirming approved mix design with plans and county approval.
  • Kept detailed records of field measurements and data.
Apprentice Electrician, 07/2016 to 12/2021
O'reilly Auto PartsHemphill, TX,
  • Assisted with electrical installations, including lighting and smoke detectors
  • Followed direction of senior electrical professionals to complete safe, efficient tasks
  • Helped complete system installations, digging trenches and breaking up concrete
  • Boosted job efficiency and customer satisfaction by maintaining organized and clean job sites
  • Maintained cleanliness and organization of work areas
  • Worked under foreman supervision to learn trade and develop electrical knowledge
  • Installed new electrical components, fixtures and motors
  • Pulled wire through conduits and through holes in walls and floors
  • Gathered parts supplies and tools in preparation for each workday or new job
  • Collaborated in team environment to accomplish projects
  • Measured and cut required supplies such as wire and conduit
  • Repaired light fixtures, controls, switches, relays and circuit breaker panels based on detailed evaluations
  • Adhered to work site safety protocols and reported potential hazards
  • Placed EMT and PVC conduits and pulled wire through conduits
  • Adhered to all relevant electrical and building codes for each job
  • Installed brackets and hangers to support electrical equipment
  • Promoted commitment to safety standards and OSHA requirements
  • Used hand tools to change worn cutting tools
  • Drove vehicles to and from work sites and maintained clean driving record
  • Operated scissor lifts and boom lifts equipment to complete safe and efficient work
  • Maintained and cleaned equipment after each job and inspected
Installer Service Specialist, 10/2020 to 06/2021
Rv RetailerAbenicio Salazar Historic District, NM,
  • Head commercial specialist maintaining current accounts as well as opening new ones for new commercial customers.
  • Dealt with auto/boat and industrial shops exclusively with ordering parts, finding parts and resolving issues. Also would deal with outside vendors to receive specialized products, i.e, tools, shop equipment, PPE, etc.
  • Managed drivers to deliver and receive items from shop, planned routes and deliver times.
  • Managed billing for some shops with weekly charged accounts.
  • Maintained vehicles and scheduled maintenance.
  • Operated brake lathe
  • Would help with retail sales and resolving issues with customers to make sure to satisfy all needs.
  • Help diagnose what possibilities would fix current issue with customers vehicles.
  • Install batteries and check electrical systems.
  • Used in-store machine to check alternators and starters as well as batteries.
  • Helped open/start up store for daily operation.
Parts Associate, 06/2014 to 05/2015
GermainColumbus, OH,
  • Maintained optimal supply levels by ordering new parts from catalogs and vendor websites
  • Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders
  • Handled all customer service issues quickly to maintain high satisfaction levels
  • Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks
  • Researched vehicles and parts via physical catalogs and electronic means
  • Maintained clean and neat parts counter and sales floor
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales
  • Followed standards and procedures to maintain safe work environment
  • Operated brake lathe for disc and drum brakes
  • Operated hydraulic hose crimping machine for heavy equipment
  • Parts delivery driver for commercial customers
Parts Specialist, 11/2011 to 02/2014
O'Reilly Auto PartsCity, STATE,
  • Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks
  • Handled all customer service issues quickly to maintain high satisfaction levels
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Responded to all customer inquiries thoroughly and professionally
  • Determined customer needs by asking relevant questions and listening actively to responses
  • Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal
  • Responded to customer requests efficiently and with knowledgeable assistance
  • Educated customers about brand to incite excitement about company's mission and values
  • Continued training on products while employed
  • Operated Brake lathe for various vehicle applications
  • Testing and replacing of electrical equipment on vehicles i.e., batteries, alternators, and fuses
  • Dealt with commercial customers with orders, pricing, and delivery times
  • Delivered various parts to commercial customers
  • Worked with other employees for store projects
Education
High School Diploma: , Expected in 06/2009
Mountain Vista High School - Highlands Ranch, CO
GPA:
: Fire technology , Expected in
College of The Canyons - Valencia, CA
GPA:
  • Coursework of completion: Fire Protection Organization, Fire Prevention Technology, Fire Protection Equipment/System, Building Construction/Fire Protection, Fire Behavior and Combustion Process, and Fire Safety and Survival
  • Medical course completion: Emergency Medical Respond
  • During the time of school, I maintained an average GPA of 3.86 with 21 Credits
Additional Information

References,

Ronald Claire, Current CEO/President Bencom Electric, (626) 926-0200

Josh Kennedy, Former O'Reilly district manager, (661) 429-5959

Cynthia Wood, Former O'Reilly store manager, (661) 753-6276

Jeanette Roberson, Former assistance manager, (323) 421-0649

Christina Gruber, Family Friend, (702) 349-7233

Marlon Hernandez, Friend/Former co-worker (661) 414-2178

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Resume Overview

School Attended

  • Mountain Vista High School
  • College of The Canyons

Job Titles Held:

  • ACI Field Technician Inspector
  • Apprentice Electrician
  • Installer Service Specialist
  • Parts Associate
  • Parts Specialist

Degrees

  • High School Diploma
  • Some College (No Degree)

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