LiveCareer-Resume

appointment setter resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Reliable Worker with knowledge and background in 5 years of experience in warehouse and food service, and Entertainment, 2 Experience in Sales & Customer Service

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Imaginative Artist with years of experience. Received place in the Proficient in using Microsoft Office, Adobe Creative Suite and Photoshop. Outstanding communication and interpersonal skills.

Resourceful Artist with an outstanding business sense and a knack for creating inventive and remarkable pieces. Adept at organizing and managing art shows and galas. Excellent presentation skills and an ongoing commitment to customer satisfaction.

Entrepreneurial Artist with over 5 years' experience in operations management seeking to leverage a well-rounded background to take the next career step in arts management. Highly skilled in creating unique mosaics, mixed media pieces, and paintings utilizing a variety of innovative methods. Demonstrated ability to formulate strategic advertising campaigns combining grassroots marketing and social media to promote artistic services and artists in the community.

Personable and dedicated Customer Service Representative with extensive experience in industries. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 5 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills
  • Customer and Personal Service Active Listening
  • Critical Thinking Operation Monitoring
  • English Language Mathematics
  • Equipment Maintenance Complex Problem Solving
  • Reading Comprehension Speaking
  • Public Safety and Security Engineering and Technology
  • Judgment and Decision Making Monitoring
  • Social Perceptiveness Administration and Management
  • Mechanical Coordination
  • Time Management Quality Control Analysis
  • Repairing Service Orientation
  • Education and Training Active Learning
  • Systems Analysis Systems Evaluation
  • Writing



  • Experience
  • Cable technician
  • Christie Lites Dallas - Dallas, TX
  • Splice cables, using hand tools, epoxy, or mechanical equipment.
  • Inspect or test lines or cables, recording and analyzing test results, to assess transmission
  • Characteristics and locate faults or malfunctions.
  • Explain cable service to subscribers
  • Measure signal strength at utility poles, using electronic test equipment.
  • Clean or maintain tools or test


  • Cook, Dishwasher, Prep
  • Smashburger - Arlington, TX
  • Clean, cut, and cook meat, fish, or poultry.
  • Clean and inspect galley equipment, kitchen appliances, and work areas to ensure
  • Cleanliness and functional operation.
  • Cook foodstuffs according to menus, special dietary or nutritional restrictions, or numbers
  • Of portions to be served.
  • Apportion and serve food to facility residents, employees, or patrons.
  • May 2011
  • Monitor use of government food commodities to ensure that proper procedures are
  • Followed.
  • Direct activities of one or more workers who assist in preparing and serving meals.
  • Wash pots, pans, dishes, utensils, and other cooking equipment.
  • Compile and maintain records of food use and expenditures.
  • Take inventory of supplies and equipment.
  • Bake breads, rolls, and other pastries.
  • Monitor menus and spending to ensure that meals are prepared economically.
  • Determine meal prices, based on calculations of ingredient prices.
  • Train new employees.
  • Plan menus that are varied, nutritionally balanced, and appetizing, taking advantage of
  • Foods in season and local availability.
  • Requisition food supplies, kitchen equipment, and appliances, based on estimates of
  • Future needs.



  • Server
  • Movie Tavern Green Oaks - Arlington, TX
  • Examine trays to ensure that they contain required items.
  • Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
  • Place food servings on plates or trays according to orders or instructions.
  • Load trays with accessories such as eating utensils, napkins, or condiments.
  • Take food orders and relay orders to kitchens or serving counters so they can be filled.
  • Stock service stations with items such as ice, napkins, or straws.
  • Remove trays and stack dishes for return to kitchen after meals are finished.
  • Prepare food items, such as sandwiches, salads, soups, or beverages.
  • Monitor food preparation or serving techniques to ensure that proper procedures are
  • Followed.
  • Carry food, silverware, or linen on trays or use carts to carry trays.
  • Total checks, present them to customers, and accept payment for services.
  • Cables, Cable, Commodities, Cooking, Critical Thinking, Decision Making, English, Functional, Government, Hand tools, Inventory, Listening, Mathematics, Mechanical, Problem Solving, Speaking, Quality Control, Reading, Recording, Repairing, Safety, Systems Analysis, Technician, Test equipment, Time Management, Transmission
Experience
Appointment Setter, 07/2020 to Current
Service Corporation InternationalTemple Terrace, FL,
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Scheduled and confirmed appointments.
  • Managed large volumes of daily outgoing calls while adhering to predetermined quotas.
  • Maintained customer records with timely and accurate database updates.
  • Took information from potential customers to assess needs.
  • Sorted incoming mail and directed to correct personnel each day.
  • Processed payments and updated accounts to reflect balance changes.
  • Provided exceptional customer service through effective telephone communication and follow-ups.
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
  • Drove sales objective by applying strong product and service knowledge on outgoing sales calls.`
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Implemented new recordkeeping and documenting systems to improve organization and traceability.
  • Contacted previous and potential clients to offer services and products to suit needs.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
  • Made phone calls and sent emails to establish leads.
  • Answered telephones and directed calls to appropriate staff members.
Appointment Setter, 12/2019 to 06/2020
Service Corporation InternationalToms River, NJ,
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Scheduled and confirmed appointments.
  • Managed large volumes of daily outgoing calls while adhering to predetermined quotas.
  • Maintained customer records with timely and accurate database updates.
  • Took information from potential customers to assess needs.
  • Sorted incoming mail and directed to correct personnel each day.
  • Processed payments and updated accounts to reflect balance changes.
  • Provided exceptional customer service through effective telephone communication and follow-ups.
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
  • Drove sales objective by applying strong product and service knowledge on outgoing sales calls.`
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Implemented new recordkeeping and documenting systems to improve organization and traceability.
  • Answered telephones and directed calls to appropriate staff members.
Department Manager, 09/2015 to 07/2018
Bed Bath & BeyondNewark, DE,
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Coached, trained and mentored new team members and manager trainees.
  • Leveraged ERP software to coordinate and enhance inventory delivery.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.
  • Employed process improvement initiatives within department.
  • Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
  • Performed opening and closing duties as part of management team, including cash management.
  • Troubleshot and diagnosed systems using speed, ping and related tests.
  • Used all tools, equipment and vehicles in safe and efficient manner to avoid injuries and mishaps.
  • Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
  • Completed tests on system components using volt-OHM meters, spectrum analyzers and other useful tools.
  • Read and interpreted technical documentation in order to accurately configure equipment.
  • Anticipated and analyzed common connectivity workflow problems.
  • Installed, set up and repaired devices and system components.
  • Continuously applied quality-improvement methodologies to improve work processes.
Server, 11/2018 to 08/2019
Giant Eagle, Inc.Ligonier, PA,
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Education and Training
High School Diploma: , Expected in to Aledo High School - Aledo, TX
GPA:
Activities and Honors
Certifications
Aug 2013-Mar 2014,

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Resume Overview

School Attended

  • Aledo High School

Job Titles Held:

  • Appointment Setter
  • Appointment Setter
  • Department Manager
  • Server

Degrees

  • High School Diploma

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