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Application Specialist Resume Example

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APPLICATION SPECIALIST
Summary
To further my knowledge and utilize current skills to become an imortant asset to my future team and employer.
Skills
  • High customer service standards
  • Conflict resolution proficiency
  • Telecommunications knowledge
  • Strong problem solving ability
  • Troubleshooting skills
Education and Training
2006
LaSalle-Peru TWP
LaSalle, IL, United StatesGeneral Studies
High School Diploma
Experience
November 2015 to March 2017
TeleperformanceStreator, ILApplication Specialist
  • Assist customers with filling out credit card applications for the MasterCard Luxury card line for increased chances of approval.
  • Made reasonable procedure exceptions to accommodate unusual customer requests.
  • Proficiently explained the benefits of 20+ different types of credit cards.
October 2015
Kohls DCOttawa, ILShipping
  • Seasonal
  • Worked on the Shipping dock to ensure the safe and efficient loading of trucks.
  • ​
November 2014 to October 2015
TeleperformanceStreator, ILSales Associate
  • In charge of outbound sales calls for Dow Jones selling the Wall street Journal, for re-subscriptions and new issues.
  • Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
  • Informed customers about sales and promotions in a friendly and engaging manner.
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Resume Overview

Companies Worked For:

  • Teleperformance
  • Kohls DC

School Attended

  • LaSalle-Peru TWP

Job Titles Held:

  • Application Specialist
  • Shipping
  • Sales Associate

Degrees

  • General Studies High School Diploma

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