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applecare college at home advisor resume example with 10+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
College student successful at troubleshooting and handling customer support issues in creating promoters of the company and ready to effectively motivate and engage others in training within AppleCare.
Skills
  • Creative problem solver 
  • Adherence to high customer service standards
  • Clear communicator of complex ideas
  • Organized and detailed
  • Results-oriented
  • Leadership within a team 
  • Expertise in troubleshooting Apple Products
  • Creative instruction style
Work Experience
05/2016 to Current AppleCare College at Home Advisor City Of Greenville, Nc | , ,
  • Provide the first point of contact of support to troubleshoot and resolve customer issues
  • Enrich the experience of customers and provide promoters of the brand
  • Excel in an away from office home environment
  • Great teamwork and communication with a virtual team
  • Succes at meeting the high customer service standards
  • January 2017 Team MVP
09/2015 to 05/2016 Fresh Marketcafé Student Staff University Of Oregon | City, STATE,
  • Excel in a fast-paced learning environment
  • Provide exceptional customer service
  • Leadership within a team environment
  • On-the-job training to incoming team members

02/2009 to 11/2013 Youth Baseball Umpire Newbury Park Pony Baseball | City, STATE,
  • Provide leadership among teams, fans, and coaches
  • Lead and participate training sessions to develop new umpires prior to the season
  • Required expertise of the Major League Baseball Rule book and follow-up test


Education
Expected in Current Bachelor of Science | Computer & Information Science University of Oregon, Eugene, OR GPA:
  • Business Administration Minor

Expected in 2015 High School Diploma | Newbury Park High School, Newbury Park, CA GPA:
  • Tennis Team Captain
  • Ultimate Frisbee Club Founder and Recycling Club Administrator
  • Four Years Perfect Attendance
  • 3.6 GPA

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Resume Overview

School Attended

  • University of Oregon
  • Newbury Park High School

Job Titles Held:

  • AppleCare College at Home Advisor
  • Fresh Marketcafé Student Staff
  • Youth Baseball Umpire

Degrees

  • Bachelor of Science
  • High School Diploma

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