applecare college at home advisor resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
College student successful at troubleshooting and handling customer support issues in creating promoters of the company and ready to effectively motivate and engage others in training within AppleCare.
  • Creative problem solver 
  • Adherence to high customer service standards
  • Clear communicator of complex ideas
  • Organized and detailed
  • Results-oriented
  • Leadership within a team 
  • Expertise in troubleshooting Apple Products
  • Creative instruction style
Work Experience
05/2016 to Current AppleCare College at Home Advisor City Of Greenville, Nc | , ,
  • Provide the first point of contact of support to troubleshoot and resolve customer issues
  • Enrich the experience of customers and provide promoters of the brand
  • Excel in an away from office home environment
  • Great teamwork and communication with a virtual team
  • Succes at meeting the high customer service standards
  • January 2017 Team MVP
09/2015 to 05/2016 Fresh Marketcafé Student Staff University Of Oregon | City, STATE,
  • Excel in a fast-paced learning environment
  • Provide exceptional customer service
  • Leadership within a team environment
  • On-the-job training to incoming team members

02/2009 to 11/2013 Youth Baseball Umpire Newbury Park Pony Baseball | City, STATE,
  • Provide leadership among teams, fans, and coaches
  • Lead and participate training sessions to develop new umpires prior to the season
  • Required expertise of the Major League Baseball Rule book and follow-up test

Expected in Current Bachelor of Science | Computer & Information Science University of Oregon, Eugene, OR GPA:
  • Business Administration Minor

Expected in 2015 High School Diploma | Newbury Park High School, Newbury Park, CA GPA:
  • Tennis Team Captain
  • Ultimate Frisbee Club Founder and Recycling Club Administrator
  • Four Years Perfect Attendance
  • 3.6 GPA

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Resume Overview

School Attended

  • University of Oregon
  • Newbury Park High School

Job Titles Held:

  • AppleCare College at Home Advisor
  • Fresh Marketcafé Student Staff
  • Youth Baseball Umpire


  • Bachelor of Science
  • High School Diploma

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