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AppleCare College at Home Advisor Resume Example

Resume Score: 70%

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APPLECARE COLLEGE AT HOME ADVISOR
Summary
College student successful at troubleshooting and handling customer support issues in creating promoters of the company and ready to effectively motivate and engage others in training within AppleCare.
Skills
  • Creative problem solver 
  • Adherence to high customer service standards
  • Clear communicator of complex ideas
  • Organized and detailed
  • Results-oriented
  • Leadership within a team 
  • Expertise in troubleshooting Apple Products
  • Creative instruction style
Work Experience
Company NameAppleCare College at Home Advisor | June 2016 - Current
  • Provide the first point of contact of support to troubleshoot and resolve customer issues
  • Enrich the experience of customers and provide promoters of the brand
  • Excel in an away from office home environment
  • Great teamwork and communication with a virtual team
  • Succes at meeting the high customer service standards
  • January 2017 Team MVP
Company NameFresh Marketcafé Student Staff | City, State | October 2015 - June 2016
  • Excel in a fast-paced learning environment
  • Provide exceptional customer service
  • Leadership within a team environment
  • On-the-job training to incoming team members

Company NameYouth Baseball Umpire | City, State | March 2009 - December 2013
  • Provide leadership among teams, fans, and coaches
  • Lead and participate training sessions to develop new umpires prior to the season
  • Required expertise of the Major League Baseball Rule book and follow-up test

​


Education
Bachelor of ScienceComputer & Information ScienceUniversity of OregonCity, State | Current
  • Business Administration Minor

High School DiplomaNewbury Park High SchoolCity, State | 2015
  • Tennis Team Captain
  • Ultimate Frisbee Club Founder and Recycling Club Administrator
  • Four Years Perfect Attendance
  • 3.6 GPA
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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • University of Oregon
  • Newbury Park High School

Job Titles Held:

  • AppleCare College at Home Advisor
  • Fresh Marketcafé Student Staff
  • Youth Baseball Umpire

Degrees

  • Bachelor of Science Computer & Information Science
    High School Diploma

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