Apple Technician Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Young Professional student with military background seeking employment. A Qualified Technician with many years of industry experience. Demonstrated success in streamlining processes and boosting efficiency by leveraging strong design and problem-solving abilities. Detail-oriented and conscientious about addressing aspects of development and production to create reliable products. Dedicated Production Team Lead adept at coordinating and prioritizing workloads, setting effective schedules and maintaining line equipment in peak operating conditions. Top-notch abilities include communicating directions, solving problems and managing conflict. Over 5 years of experience in customer service and sales.

  • Stocking
  • Microsoft Office
  • Filing
  • Logistics
  • Reliability
  • Punctuality
  • Communication skills
  • Customer Service
  • Currency
  • Sales
  • Sales support
  • Technical support
  • Troubleshooting
  • Assembly and Production
  • Extensive Organizational Skills
  • Scheduling
  • Effective Multitasking
  • Information Tracking
  • Production Assistance
07/2020 to Current
Apple Technician Oakview At Home Thousand Oaks, CA,
  • I assist customers with issues ranging from sales support to technical support.
  • Technicians provide customer service, troubleshooting of devices, and new product sales.
  • Organized, analyzed and prepared technical data reports.
  • Inspected and repaired program systems and components.
  • Recommended corrective and preventive actions to boost product reliability.
  • Demonstrated excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.
  • Set up and operated production equipment in accordance with good manufacturing practices and SOPs.
06/2013 to 06/2019
E-4 Specialist Oakview At Home Thousand Oaks, CA,
  • 15P aviation operations specialist involves flight records, packets, and DD forms in accordance with Army Regulations.
  • Enhanced emergency preparedness procedures, commanding oversight and maintenance of tactical plans, equipment and weapons.
  • Improved inventory control accuracies, ensuring proper maintenance of rifles, machine guns, mortars and hand grenades.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated with management, sales and engineering to adjust plans and maintain targets.
  • Accurately entered data using Microsoft Office to efficiently complete all paperwork.
12/2016 to 05/2018
Server Elior Worthington, MN,
  • While being a server at Olive Garden, I had several duties such as closing sidework, silverware rolling, table cleaning, and many others.
  • The server position requires excellent customer service, communication skills, money handling, upselling, and friendliness.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Provided exceptional service to every customer.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
11/2015 to 12/2016
Server Buffalo Wild Wings City, STATE,
  • Buffalo Wild Wings was a great job to begin my serving career because of the fast-paced sports environment.
  • As a server, connecting with the customers was an important part of the BDUBBS experience.
  • I learned how to communicate, work with others, and meet company goals.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
03/2014 to 11/2015
Cashier Dicks Sporting Goods City, STATE,
  • While working at Dicks Sporting Goods, I assisted customers with sales, clothing brands, and sports equipment.
  • A few of my daily tasks included: keeping track of register a drawer, stock necessary items, keep track of goods and equipment, and occasionally load early morning trucks.
  • Revised production schedules to account for changing designs, shortages and other types of interruptions.
  • Developed reports for leadership compiling data and insights into inventory, trends and sales with focus on readability and brevity.
  • Accurately entered data using Microsoft Word and efficiently completed all paperwork.
Education and Training
Expected in 01/2018
Associate of Science: SOCIAL SCIENCE
TNCC - Hampton, Va,
Expected in 2013
HS Diploma:
Grafton High - Yorktown, VA
Additional Information
  • AWARDS , Army Achievement Award Army Physical Fitness Badge Army Scholarship Recipient Olive Garden Hospitality Badge LANGUAGES English

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Resume Overview

School Attended
  • TNCC
  • Grafton High
Job Titles Held:
  • Apple Technician
  • E-4 Specialist
  • Server
  • Server
  • Cashier
  • Associate of Science
  • HS Diploma