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Apartment Coordinator Resume Example

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APARTMENT COORDINATOR
Professional Summary
I am an experienced hospitality professional with a proven track record of success applying my skills in multiple fields. Additionally, I have considerable experience and training in residence and food-service management. My work in highly varied environments and contexts has equipped me with a diverse skill set, including more intangible talents such as conflict resolution and communication, creative problem-solving, and a results-oriented approach to task completion. 
Skills

Client Relations

Problem-solving

Brand Marketing

Management of Data Resources

Bookkeeping

Public Outreach

    Guest Services

    Multi-lingual

    Budgeting and Cost Control

    Adaptability and Responsiveness

    Special Events Planning

    Luxury Guest Services
    Work History
    10/2015 to 05/2016
    Apartment Coordinator Washington State University – Pullman, WA
    • Communicated effectively with residents and on-site associates.
    • Inspected public areas, grounds, and structures of the complex to ensure cleanliness and functioning of equipment.
    • Responded to questions from residents, and remedied issues such as lockouts and issuance of parking permits.
    • Resolved resident disputes, and negotiated sustainable and fair conflict solutions.
    • Submitted weekly report summarizing the operation of the complex. 
    • Verified that all customer complaints were handled promptly and appropriately.
    • Organized, budgeted, and supervised community entertainment events.
    05/2011 to 08/2014
    Apartment Re-Conditioner and Inspector KIP Development – Pullman, WA
    • Logged detailed and thorough records of maintenance performed.
    • Inspected apartments prior to maintenance and cleaning to facilitate loss prevention. Monitored equipment and supply inventories. 
    • Performed routine unit maintenance. 
    • Trained new employees in task completion to appropriate specifications. 
    05/2006 to 07/2010
    Supervisor and Logistics Coordinator Mt. Elgon Archaeological Research Project – Kitale, Trans Nzoia-Kenya
    • Facilitated field house maintenance and operation, including meal preparation, kitchen management, site maintenance, and sanitation. 
    • Translation: Swahili-to-English/English-to-Swahili.
    • Coordinated complex travel schedules, accommodations and trip logistics for 15+ archaeologists, scientists, and graduate students.
    • Supported management staff by performing personnel orientations and arranging routine maintenance.
    05/2009 to 05/2010
    Sales Representative Summit Beauty Supply – Kitale, Trans Nzoia-Kenya
    • Presented latest merchandise to prospective buyers.
    • Accounted for all inventory and ordered new stock.
    • Resolved customer concerns promptly to maintain satisfaction.
    • Monitored customer preferences to determine focus of sales efforts. 
    • Communicated with existing customers to facilitate purchases and deliveries. 
    • Performed sales outreach and expanded customer base.
    • Collected and processed payments.
    09/2006 to 04/2009
    Manager Brittany's Guest House – Kitale, Trans Nzoia-Kenya
    • Managed finances, to include payroll, purchasing, billing, and expenditures. 
    • Performed oversight of 10+ employees. 
    • Oversaw guest welcome and registration. 
    • Collaborated with maintenance and housekeeping to maintain grounds and facilities.
    • Increased hotel revenue and overall profits through an aggressive word-of-mouth and social media advertising strategy.
    • Recruited and trained new members of the guest service team.
    06/2005 to 08/2006
    Beverage Controller Mega Distilleries – Nakuru-Kenya
    • Recommended and executed quality improvements for production and product quality.
    • Maintained and communicated daily productivity and shipment reports for facility Director.
    • Immediately addressed all expired product dispositions.
    • Received beverages from production. 
    • Took and recorded stock of product.
    • Dispatched shipping units to distribution. 
    02/2005 to 04/2005
    Practical Intern (via Nationwide Hotel & Tourism College) Keekorok Lodge – Maasai Mara Reserve-Kenya
    • Oversaw stocking and organization of food stores and insured adequate kitchen supplies. 
    • Produced entrees, desserts, and small plates to required specifications. 
    • Received and checked-in guests of the Lodge. 
    • Performed housekeeping duties including linen laundering and room refurbishment. 
    • Facilitated food and beverage controls including sales recording, and ordering needs. 
    • Took food and drink inventories daily. 
    Education
    2016
    Bachelor of Science: Food & Nutrition
     University of Idaho - Moscow, ID
    2005
    Certificate: Hotel Management & Hospitality
     Nationwide Hotel & Tourism College - Nakuru-Kenya
    Certifications

    First Aid & CPR Certified

    Washington Food Handlers Card

    Volunteer Activities

    Athlete's Filling Station- Prepared lunches and snacks for University of Idaho athletes under the supervision of Prof. Katie Brown (U of I).

    Assisted with mobile medical clinics for orphaned children in Kenya under the supervision of nurse Lisa Holgate (RN-Medical Support International). 

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    Resume Overview

    Companies Worked For:

    • Washington State University
    • KIP Development
    • Mt. Elgon Archaeological Research Project
    • Summit Beauty Supply
    • Brittany's Guest House
    • Mega Distilleries
    • Keekorok Lodge

    School Attended

    • University of Idaho
    • Nationwide Hotel & Tourism College

    Job Titles Held:

    • Apartment Coordinator
    • Apartment Re-Conditioner and Inspector
    • Supervisor and Logistics Coordinator
    • Sales Representative
    • Manager
    • Beverage Controller
    • Practical Intern (via Nationwide Hotel & Tourism College)

    Degrees

    • Bachelor of Science : Food & Nutrition
      Certificate : Hotel Management & Hospitality

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