ap program commercial officer resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
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Websites, Portfolios, Profiles
https://www.linkedin.com/in/JessicarClaire/
Professional Summary
Results-oriented and accomplished contracts and Quality Management Systems (QMS) professional with substantial experience in defense, aerospace, and civilian industries with Active Security Clearance (granted February 2019). Strategic thinker able to trouble shoot issues and work with teams to effectively drive tasks to completion in fast paced environments. Possess fundamental knowledge of FAR and DFARs, ISO 9001/AS9100, general knowledge of pre and post-award federal government contracting industry practices, techniques, regulatory and industry standards. Skilled at communicating with all levels within organization to evaluate and devise comprehensive quality and contractual strategies. Adept at analyzing contracts, ensuring accuracy, and addressing issues in accordance with business rules and regulations. Ability to create company and supply chain quality policies, processes, standards, and methods. Expert in designing, initiating, and monitoring third-party compliant quality programs targeting business goals and process improvement objectives. Diligent Quality Manager with over 15 years of experience making sure products and services meet internal and external standards. Skilled in market research, project management and statistical analysis. Organized and analytical with excellent written and verbal communication skills.
Skills
Contract Administration
FAR/DFARS
Change /Risk Management
Process Development & Monitoring
Continuous Improvement
Legal Compliance
Internal, External & Supplier Auditing
ISO 9001 / AS 9100
SOP Development, Review & Document Control
Mastery of Quality Processes & Compliance Monitoring
Supplier Relationship Management
Work History
AP Program Commercial Officer, 01/2019 to Current Saint-Gobain Corporation – Cg - Malvern, PA,
Employ sound business practices, oversight and contractual compliance for all contractual activities for AP program of $300M
Assess risk and alignment of Requests for Proposals/Quotes (RFP/RFQ), and new business with program goals
Manage contractual data, examine all contracts and purchase orders from customers and approve AP Work Authorization for dissemination across program
Interact with customers and employees to ensure contract compliance
Draft frequent departmental reports and analyze information for executive leadership and Integrated Program Team (IPT) reviews
Coordinate and collaborate with key stakeholders such as engineering, quality, planning, operations, program and end-users
Monitor ability to support required delivery schedules in conjunction with operations.
Identify strategies and opportunities to reduce cost, improve efficiency and manage risk through strategic and targeted negotiations.
Manages performance of subcontract, ensure compliance with all public law requirements, business policies and procedures including ITAR regulations.
Negotiated and settled $41.2 M of outstanding Authorized Unfunded Work (AUW)
Submitted 95% of all TINA compliant proposals on, or before, required submission date
Ensured contractual compliance with Supplier Data Requirement List (SDRL) and all data deliverables for program
Facilitated proposal activities from receipt to submission, including final submittal preparation in line with Federal Acquisition Regulations (FAR) and Truth in Negotiations Act (TINA) standards
Delivered 96% Subcontractor Data Requirement Lists (SDRLs) and 94% of under TINA proposals by submission deadline
Negotiated and settled over $80M in change proposals
Administrated everyday contract activities for variety of contract types, including: Time and material T&M), Cost Plus Incentive Fee (CPIF), Firm Fixed Price (FFP) and Firm Fixed Incentive Fee (FFIF)
Negotiation of payment terms, monitoring of invoices, dissemination and compliance of Non-Disclosure Agreements (NDA) and contract Terms and Conditions (T&C) compliance.
Developed and updated tracking spreadsheets for process monitoring and reporting.
Negotiated contracts and product prices by collaborating with vendors and developers.
Maintained database systems to track and analyze operational data.
Built relationships with clients to establish new contracts.
GKN Quality Systems Manager, 09/2017 to 01/2019 Saint-Gobain Corporation – Cg - Norcross, GA, St. Louis, MO
Contributed in growth and employment of departmental measures through organization to ensure compliance with contractual and regulatory requirements
Led expansion of site's quality program in accordance with vision and direction of GKN leadership initiatives
Recognized project risks and collaborated with leadership team to detect and implement suitable mitigation actions through project and internal audits
Strategized and executed AS9100 Rev
D Quality Management System (QMS) for GKN Panama City's Greenfield site
Finalized AS9100 Rev
D Certification with one (1) identified minor non-conformance
Configured and installed eight (8) QMS software modules and finalized configuration portion of other modules by serving as TIQPA Administrator
(Completed over 80 hours of System Administrator training).
Archived quality audit reports and generated searchable index to facilitate improved report access.
Wrote and implemented new rework procedures to standardize processes and streamline workflow.
Worked with users to maintain accurate quality records and supporting materials to document quality-related activities.
Devised specifications for processes.
Managed and archived quality documentation and participated in internal and external quality audits.
Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
Participated in targeted customer audit initiatives and produced required documentation to support verifiable results.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Equipped and organized facility to comply with company strategy for online and offline quality controls.
Liaised with HR manager to organize and perform quality standard training for new and existing staff.
Collaborated with internal subject matter experts to perform data reconciliations and produce credible results.
Advised management of quality audit non-compliance issues to facilitate improved audit compliance rates.
Maintained quality system documentation and updated specific documents to reflect new audit or test results.
Scheduled and managed internal and supplier-based audits to verify compliance with document control procedures.
Improved quality processes for increased efficiency and effectiveness.
Quality Manager, 01/2014 to 01/2017 TAGG Logistics – City, STATE,
Introduced and administered NSF Warehouse and Distribution Center compliant quality program comprising FDA, FSMA and OSHA regulatory requirements throughout organization
Cleared external audits with Missouri Department of Health and Food and Drug Administration (FDA) with zero corrective actions/suggestions for improvement
Prepared, rolled-out, and deployed all obligatory processes and actions for QMS
Focus on continuous improvement emphasizing identification of opportunities for improvement and maintaining adherence to key performance requirements.
Determine and oversee fulfillment of quality improvement action plans
Conducted two (2) NSF QMS audits with audit performance of 95% and 96%
Established and fostered long-term relationships with four (4) strategic partners
Risk assessments, root cause identification and follow through with senior leadership
Developed performance metrics and indicators for QMS activities and performed trend analysis.
Quality Manager, 03/2008 to 09/2013 SAIC, JLI-KU MRAP – City, STATE, Camp Arifjan, Kuwait
Quality Management System: Manager, ITT Systems Division, GMASS, Camp Arifjan, Kuwait
Professional Certifications & Memberships
Six Sigma Green Belt
ISO 9001:2015 / AS9100 Rev
D Internal Auditor (LRQA)
American Society of Quality (ASQ)
Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
Devised specifications for processes.
Determined quality department standards, practices, and procedures.
Improved quality processes for increased efficiency and effectiveness.
Mentored and encouraged employees to strive for excellence while fostering professional growth.
Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
Monitored staff organization and suggested improvements to daily functionality.
Increased customer satisfaction through adherence to quality standards and customer requirements.
Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
Managed and archived quality documentation and participated in internal and external quality audits.
Established and tracked quality department goals and objectives.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Tracked quality issues with external customers, suppliers, and internal plant operations.
Wrote and implemented new rework procedures to standardize processes and streamline workflow.
Liaised with HR manager to organize and perform quality standard training for new and existing staff.
Education
: Business, Expected in to Lindenwood University - Saint Charles, MO GPA:
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Bachelor of Science: Business – Project Management Emphasis, Expected in 06/2025 to Western Governors University (WGU) - Salt Lake, Utah GPA:
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