ap clerk resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. Adaptable and looking to tackle new responsibilities and build upon skills. Computer proficient to type 60 wpm. Committed to helping people achieve their personal best. Goal-oriented advanced clerical knowledge. Excellent talents to gather, assemble, analyze, evaluate and calculate information.

  • Secure data practices
  • Strong client relations abilities
  • Accounting basics knowledge
  • Recordkeeping and data input
  • Telephone etiquette
  • Communication
  • Relationship building
  • Decision-making
  • Check processing
  • Auditing proficiency
  • Account management
  • Accounts payable
  • Policy management
  • Recall notifications
  • Claims processing
  • Appointment booking
  • Paperwork coordination
  • Records management
  • Medical terminology
  • Patient rapport
AP Clerk, 6-2021 - Current
Access Healthcare Physicians, Llc Inverness, FL,
  • Reconciled monthly statements and transactions to keep records accurate and current.
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
  • Handled high-volume invoice processing with minimal supervision.
  • Coded invoices and other records to maintain organized and accurate records.
  • Prepared and updated vendor files, tax documents and insurance information.
  • Paid vendors and verified accounts and payment totals.
  • Handled all invoices and purchase orders by properly logging into system.
  • Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
  • Audited and processed credit card bills.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Documented conversations with customers to track requests, problems and solutions.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Reviewed customer account information to determine current issues and potential solutions.
  • Made outbound calls to obtain account information.
  • Set up and activated customer accounts.
Patient Access Representative, 01/2021 - 06/2021
Change Healthcare Inc. Fort Wayne, IN,
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Verified demographics and insurance information to register patients in computer system.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Assembled registration paperwork and placed identification bands on patient.
  • Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
  • Communicated financial obligations to patients and collected fees at time of service.
  • Called insurance companies and verified patient coverage.
  • Obtained health, financial and religious information from patients at time of admission.
  • Scheduled and confirmed appointments.
Assembler, 08/2020 - 01/2021
Cnh Industrial Reno, NV,
  • Completed accurate assembly work by positioning and aligning components.
  • Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
  • Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
  • Removed physical refuse and debris and organized tools to maintain safe work environment.
  • Worked at fast and steady pace to meet production goals.
  • Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
  • Operated air, manual, and hydraulic tools to put together and align assemblies.
  • Followed safety and quality requirements every day.
Warranty Administrator, 06/2017 - 08/2020
Bob Moore Auto Group Midland, TX,
  • Kept thorough records of service actions and customer information.
  • Stayed up to date on factory announcements and recalls.
  • Organized claims paperwork and booked appointments with customers.
  • Reconciled deliverables, monitored schedules of open claims and collaborated with accounting staff to pursue payments.
  • Reconciled warranty receivables with payments using appropriate accounting schedules.
  • Processed warranty paperwork for accurate documentation, reporting and filing.
  • Followed up on payments for outstanding claims.
  • Provided extended warranty data and pricing to sales departments.
  • Managed logistics of incoming and outgoing components shipments.
  • Checked documentation for appropriate coding, catching errors and making revisions.
  • Instructed clients on amounts covered under benefits plans in easy-to-understand terminology.
  • Composed business correspondences for supervisors, managers and other professionals.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
Education and Training
High School Diploma: , Expected in 05/2011
Glenwood Community High School - Glenwood, IA,
Status -

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Resume Overview

School Attended

  • Glenwood Community High School

Job Titles Held:

  • AP Clerk
  • Patient Access Representative
  • Assembler
  • Warranty Administrator


  • High School Diploma

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