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animal horse care specialist resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Experienced and highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Have been commended for strengths in working independently, organization skills, punctual, thoroughness, and decision making abilities.

Skills
  • Time Management
  • Complex Problem Solving
  • Verbal and Written Communication
  • Relationship Building
  • Detail-Oriented
  • Staff Monitoring
  • Conflict Resolution
  • Customer Service
  • Animal Observations
Work History
Animal/Horse Care Specialist, 07/2021 to Current
Marriott InternationalHacienda Heights, CA,
  • Maintained clean and well organized living environment for animals
  • Cared and provided for all basic needs of animals on farm
  • Animal handling, maneuvering, and herding of reindeer
  • Polite and kind conversation with customers and clear communication on instruction
  • Assisting when needed such as monitoring children and their safety in enclosures, directing animals away from tourists experiencing panic, assisting those with disabilities
  • Delivered information and details of interest about facility to visitors.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Assisted customers mounting and dismounting horses, providing balance support and general directions.
  • Prepared horses for specific competitions or tasks.
  • Monitored horses health and statuses before being ridden or saddled.
  • Inspected, prepared, cleaned, disinfected and maintained comfortable horse stable and enclosures.
  • Treatment minor horse injuries.
  • Instilled basics of horsemanship and riding in beginners, first-time or occasional riders, refining knowledge and skills of more advanced riders.
  • Worked with ranch hands to clean stables and riding areas.
  • Fit gear for horses and specific riders.
  • Managed feeding, watering, and general stable procedures, communicating issues or significant maintenance requirements to management when necessary.
  • Trained animals in behavioral compliance or other special routines or commands.
  • Washed, trimmed and brushed animals to maintain good grooming standards.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Support Staff Shift Manager, 06/2021 to 06/2021
Tanalian Bible CampCity, STATE,
  • Excelled in every needed position and regularly backed up front-line staff.
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for services.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Exercised composure under pressure
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
Student Body Treasurer, 04/2019 to 09/2020
Tanalian SchoolCity, STATE,
  • Prepared corporate fiscal and business plans to help strategically direct business operations and strengthen controls.
  • Reduced waste and boosted productivity by restructuring finance and accounting departments.
  • Increased flow of financial information throughout company by improving communication strategies.
  • Reviewed documents and data to give accurate presentations and forecasts to upper management.
  • Worked with both internal and external users to create detailed financial reports.
  • Prepared and filed tax returns and generated monthly reports in compliance with regulatory and organizational standards.
  • Accurately projected monthly cash expenditures through efficient budgeting and detailed document reviews.
  • Managed outstanding balance amounts by evaluating reports and determining collection statuses.
  • Created and distributed reports on internal and external finances, audits and budgets.
  • Supervised accurate, efficient and compliant completion of monthly financial reporting packages.
  • Accurately completed financial statement audits and thoroughly reviewed results.
Coffee Barista, 01/2020 to 05/2020
Lynx Latte's, Tanalian SchoolCity, STATE,
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Kept product inventory stocked during times of customer congestion and high demand.
  • Addressed specific customer questions and requests, fielding to manager issues outside of scope.
  • Handled OLTP systems, payment processing, cash change and issuing of receipt.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Controlled line and crowd with quick, efficient service.
  • Completed over successful daily cash audits to correctly balance drawers at end of each shift.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
High School Diploma: , Expected in 05/2022
IDEA Homeschool - Wasilla, AK,
GPA:

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Resume Overview

School Attended

  • IDEA Homeschool

Job Titles Held:

  • Animal/Horse Care Specialist
  • Support Staff Shift Manager
  • Student Body Treasurer
  • Coffee Barista

Degrees

  • High School Diploma

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