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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Friendly Customer Service Agent commended for providing quality animal care, including spotting medical issues, assisting with operations and administering vaccinations. Sound knowledge of veterinary medicine procedures, animal care techniques and surgical assistance. Collaborative team player experienced in collecting and preparing specimens and samples for outside laboratory analysis.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education
West Harrison Gulfport, MS, Expected in 05/2019 High School Diploma : - GPA :
Work History
City Of Las Cruces - Animal Caregiver
Las Cruces, NM, 10/2019 - Current
  • Performed physical examination of animals by recording basic vital signs, including pulse, respiration data and temperature.
  • Educated caregivers and pet owners on animal care, nutrition and disease management.
  • Administered general and emergency first aid by dressing wounds and performing emergency resuscitation.
  • Maintained patient charts by documenting information to reflect updated health issues and most recent medical treatment.
  • Used Software to design training manuals and education techniques in laboratory procedures.
  • Restrained animals safely during exams and procedures.
  • Consulted with veterinarians to diagnose problems and administered prescribed treatments.
  • Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Provided top-notch customer service to every customer and exceptional care to all animals.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
  • Followed all pet care instructions, including dietary needs and medication regimens.
  • Monitored urine and fecal output, completed weight checks and observed appetite during feeding.
  • Worked 8-hour shifts with oversight of 30 animals in kennels or holding pens.
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Observed animal details such as size, condition, behavior and eating habits and documented data with Software.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Answered multi lined phones on a daily basis, consulted with customers on payments
Brown University - Veterinary Technician
Providence, RI, 06/2019 - 10/2019
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.
  • Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management.
  • Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
  • Maintained accurate pharmacy records and controlled drug, anesthesia, fecal, and heartworm test logs.
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.
  • Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care.
  • Assisted Veternarian in performing basic exams and tests such as fecal and blood analysis for all species of patients.
  • Cared for animals pre-surgery, including administering anesthetics.
  • Processed new patients and updated client records with key information using software.
  • Lifted dogs of varying weights and breeds for bathing and grooming services on daily basis.
  • Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
  • Answered owners' animal health questions and educated on healthy animal care practices.
  • Implanted subcutaneous identification microchips into animals.
  • Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records.
  • Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Assisted veterinarian with wound treatment, administration of vaccines and operations.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Monitored urine and fecal output, completed weight checks and observed appetite during feeding.
  • Administer medications, vaccines, and treatments as instructed by veterinarian.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Assisted veterinary surgeon in surgeries and procedures across variety of domestic and exotic species of animals.
City Of Sacramento - Animal Care Technician
Sacramento, CA, 04/2019 - 06/2019
  • Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
  • Monitored urine and fecal output, completed weight checks and observed appetite during feeding.

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Resume Overview

School Attended

  • West Harrison

Job Titles Held:

  • Animal Caregiver
  • Veterinary Technician
  • Animal Care Technician

Degrees

  • High School Diploma

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