Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Personable and dedicated with extensive experience. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Skills
  • Canine exercise sessions
  • Customer service
  • Pet first aid and CPR certified
  • Hospital facility cleaning
  • Animal evaluations
  • Animal health understanding
  • Kennel cleaning and sanitizing methods
  • Effective customer communication
  • Patient records maintenance
  • Pet feeding and medication administration
  • Heavy load lifting
  • Positive pet interactions
  • Safety precautions and measures
  • Animal breeds knowledge
  • Familiarity with animal behaviors
  • Service-oriented
  • Team collaboration
  • Time management
  • Detail-oriented
  • Strong organization skills
  • Shipping and receiving proficiency
  • Risk identification
  • Creative problem solver
  • Teamwork
  • Money handling
  • Documentation and recordkeeping
  • Inventory management
  • Materials handling and transport
  • Executive leadership
  • Sorting and delivery
  • Microsoft
  • Stragety development
  • Picking and processing
  • Heavy lifting
  • Automated mail processing
  • Postal form proficiency
  • Postal service and product expertise
  • Retail sales
  • Automated mail processing proficiency
  • Stress analysis
  • Quality control enhancement
  • Materials inspection
  • Exchanges and refunds
  • Sanitization techniques
Experience
02/2019 to 08/2019 Animal Care Technician City Of Sacramento | Sacramento, CA,
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Checked animals for injury and illness, writing copious notes regarding symptoms for review.
  • Isolated animals with potential contagious diseases to reduce infection risks and monitor disease presentation.
  • Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Ordered, received, unloaded and stored feed and supplies for animals under care.
04/2017 to 01/2019 Mail Handler Assistant City Of Sacramento | Sacramento, CA,
  • Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
  • Operated mail processing equipment and manually sorted mail.
  • Assisted customers in receiving oversized parcels by carrying items inside.
  • Evaluated baggage and shipments to assess security and compliance.
  • Sorted mail and operated sit-forklift to ensure trailers were loaded in timely fashion.
  • Stacked and transported all overstock to storage areas.
  • Communicated with floor managers to determine merchandise placement.
  • Inspected product load for accuracy and safely transported it around warehouse.
06/2014 to 04/2017 Medical Canine Caregiver Aspca | City, STATE,
  • Walked animals outside for potty breaks 4 times per shift to avoid accidents in play areas and on bedding.
  • Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
  • Administered treatments to sick or injured animals and consulted veterinarians to handle more complex concerns.
  • Ordered, received, unloaded and stored feed and supplies for animals under care.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
  • Checked animals for injury and illness, writing copious notes regarding symptoms for review.
  • Maintained clean and orderly play yards, kennels and cages.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
07/2012 to 10/2014 Animal Care Technician Animal Care Centers Of NYC | City, STATE,
  • Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
  • Maintained clean and orderly play yards, kennels and cages.
  • Brushed coat, cut nails and cleaned ears to promote animal health and wellness.
  • Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Isolated animals with potential contagious diseases to reduce infection risks and monitor disease presentation.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Administered treatments to sick or injured animals and consulted veterinarians to handle more complex concerns.
  • Walked animals outside for potty breaks 5 times per shift to avoid accidents in play areas and on bedding.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
Education and Training
Expected in 06/2007 Certified Automechanics | Automotive Mechanics Apex Technical School, Long Island City, NY GPA:
Expected in | Graphic Designs And Illustration Kingsborough Community College of The City University of New York, Brooklyn, NY GPA:

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Resume Overview

School Attended

  • Apex Technical School
  • Kingsborough Community College of The City University of New York

Job Titles Held:

  • Animal Care Technician
  • Mail Handler Assistant
  • Medical Canine Caregiver
  • Animal Care Technician

Degrees

  • Certified Automechanics
  • Some College (No Degree)

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