Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Personable and dedicated with extensive experience. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Skills
Canine exercise sessions
Customer service
Pet first aid and CPR certified
Hospital facility cleaning
Animal evaluations
Animal health understanding
Kennel cleaning and sanitizing methods
Effective customer communication
Patient records maintenance
Pet feeding and medication administration
Heavy load lifting
Positive pet interactions
Safety precautions and measures
Animal breeds knowledge
Familiarity with animal behaviors
Service-oriented
Team collaboration
Time management
Detail-oriented
Strong organization skills
Shipping and receiving proficiency
Risk identification
Creative problem solver
Teamwork
Money handling
Documentation and recordkeeping
Inventory management
Materials handling and transport
Executive leadership
Sorting and delivery
Microsoft
Stragety development
Picking and processing
Heavy lifting
Automated mail processing
Postal form proficiency
Postal service and product expertise
Retail sales
Automated mail processing proficiency
Stress analysis
Quality control enhancement
Materials inspection
Exchanges and refunds
Sanitization techniques
Experience
02/2019 to 08/2019Animal Care TechnicianCity Of Sacramento | Sacramento, CA,
Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
Checked animals for injury and illness, writing copious notes regarding symptoms for review.
Isolated animals with potential contagious diseases to reduce infection risks and monitor disease presentation.
Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
Observed animals and conducted examinations to identify signs of injury, illness or disease.
Ordered, received, unloaded and stored feed and supplies for animals under care.
04/2017 to 01/2019Mail Handler AssistantCity Of Sacramento | Sacramento, CA,
Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
Operated mail processing equipment and manually sorted mail.
Assisted customers in receiving oversized parcels by carrying items inside.
Evaluated baggage and shipments to assess security and compliance.
Sorted mail and operated sit-forklift to ensure trailers were loaded in timely fashion.
Stacked and transported all overstock to storage areas.
Communicated with floor managers to determine merchandise placement.
Inspected product load for accuracy and safely transported it around warehouse.
06/2014 to 04/2017Medical Canine CaregiverAspca | City, STATE,
Walked animals outside for potty breaks 4 times per shift to avoid accidents in play areas and on bedding.
Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
Unloaded and organized supplies and product inventory to maximize team efficiency.
Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
Administered treatments to sick or injured animals and consulted veterinarians to handle more complex concerns.
Ordered, received, unloaded and stored feed and supplies for animals under care.
Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
Checked animals for injury and illness, writing copious notes regarding symptoms for review.
Maintained clean and orderly play yards, kennels and cages.
Collected and documented animal information such as weight, size, physical condition and food intake.
07/2012 to 10/2014Animal Care TechnicianAnimal Care Centers Of NYC | City, STATE,
Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
Maintained clean and orderly play yards, kennels and cages.
Brushed coat, cut nails and cleaned ears to promote animal health and wellness.
Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
Observed animals and conducted examinations to identify signs of injury, illness or disease.
Isolated animals with potential contagious diseases to reduce infection risks and monitor disease presentation.
Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
Unloaded and organized supplies and product inventory to maximize team efficiency.
Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
Administered treatments to sick or injured animals and consulted veterinarians to handle more complex concerns.
Walked animals outside for potty breaks 5 times per shift to avoid accidents in play areas and on bedding.
Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
Education and Training
Expected in 06/2007Certified Automechanics | Automotive MechanicsApex Technical School, Long Island City, NYGPA:
Expected in | Graphic Designs And IllustrationKingsborough Community College of The City University of New York, Brooklyn, NYGPA:
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School Attended
Apex Technical School
Kingsborough Community College of The City University of New York
