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animal care director resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Service-oriented Director of Care offering 8 years of hands-on experience directing overall department operations to promote high-quality care. Expertise in modifying treatment plans, establishing staffing requirements and evaluating care and productivity standards. Accomplished at supervising and motivating staff of 35 Animal Caregivers, Evaluators, Intake and Foster Coordinators.

Skills
  • Evidence-based Leadership
  • Care Plan Development
  • Team Building
  • Training and mentoring
  • Relationship building and retention
  • Staff Management
  • Collaboration and Communication
  • Organization and Time Management
  • Flexible and Adaptable
  • Multitasking Abilities
Certifications
  • Nevada Euthanasia Technician License - 2019 - Current
  • Fear Free Certification - 2019
Education
Hudson High School Hudson, OH Expected in 2012 High School Diploma : - GPA :
Work History
Nevada Humane Society - Animal Care Director
City, STATE, 12/2020 - Current
  • Supervised and led 35-member Animal Care, Foster and Intake team and assigned daily tasks to provide quality care and customer service.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Assigned feeding and treatment of animals and cleaning and maintenance of animal quarters. (Dogs, cats and small animals)
  • Led daily meetings focused on safety, policy implementation and performance improvement.
  • Examined animals for injuries or malnutrition and arranged for necessary medical treatment.
  • Prepared variety of different written communications, reports and documents to ensure smooth operations between departments and staff.
  • Direct day-to-day administrative and operational functions for shelter, providing guidance and leadership to all employees and animals across more than 7 departments.
  • Developed and updated policies and procedures to best benefit animals, staff and adopters.
  • Managed intake, outcome and flow of all animals in shelter.
Nevada Humane Society - Dog Care Manager
City, STATE, 06/2018 - 12/2020
  • Led team of 12 skilled Animal Caregivers and Intake Coordinators.
  • Led daily meetings focused on safety, policy implementation and performance improvement.
  • Monitored overall health of animals through daily observation and hands-on training.
  • Oversaw kennel cleaning, disease control and maintenance of housing areas.
  • Conducted medical examinations and organized paperwork for incoming animals.
  • Monitored workers to enforce safety regulations and warned or disciplined violators.
  • Taught employees how to work with animals and relate to members of public to garner interest and support for operations.
  • Treated animal illnesses or injuries following experience or instructions of veterinarians.
  • Coached and supported team to take ownership of safe behaviors and pro-active action to resolve hazards.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Managed flow, intake and outcome of dogs in shelter.
Nevada Humane Society - Dog Care Lead
City, STATE, 03/2017 - 06/2018
  • All Dog Caregiver duties.
  • Mentored and trained newly hired employees on dog behavior, safety, cleaning and every day duties.
  • Coached team members in techniques necessary to complete job tasks.
  • Assisted Dog Care Manager in everyday duties to keep operations and staff running smoothly throughout day.
  • Led and supported team of 10 skilled dog caregivers and evaluators.
  • Answered questions and assisted staff, volunteers and customers in absence of management.
  • Coordinated schedules to optimize care for multiple pets and team members each day.
  • Assisted with intake, behavior and medical assessments of all dogs in our care.
Nevada Humane Society - Dog Caregiver
City, STATE, 06/2014 - 03/2017
  • Kept animals clean and free of contaminants to promote optimal health.
  • Managed facility laundry, cleaning and restocking.
  • Monitored animals for signs of disease, illness or injury and communicated concerns to supervisors.
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Monitored animals for behavioral problems and signs of health issues.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Met with potential adopters and assisted in matching adoptable dogs with them to suit their wants and needs.
  • Consulted with veterinarians to diagnose medical concerns and administered prescribed treatments.
  • Monitored animal behavior and assisted with examinations to identify illnesses, injuries or potential diseases.
  • Followed specific food and water schedules for different animals and their needs.
  • Restrained animals safely during exams and procedures.

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Resume Overview

School Attended

  • Hudson High School

Job Titles Held:

  • Animal Care Director
  • Dog Care Manager
  • Dog Care Lead
  • Dog Caregiver

Degrees

  • High School Diploma

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