analysis manager resume example with 15+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
IT Professional who offers 12 years strong background in Analysis Management, Test Management, Development Outsourcing, ITIL, COBIT standards, Vendor Management, SDLC Management, Enterprisewide Project Management where 8 years in Insurance industry. Have established and developed several teams. Strategist, Problem Solver, Thinker, Motivator.
Professional Highlights
SDLC Management
IT Strategy Management
AnalysisÂ
Project and Change Management
Security Testing
Functional Testing
IT Outsourcing
ITIL
COBIT
Team building and leadership
Vendor management
Digital Transformation Strategy
Enterprise Architecture
Scrum methodology
Waterfall framework
Current PMP Certification
Self-directed
Budgeting and resource management
Start-up Experience
Multinational companies
Product Lifecycle Management (PLM)
Risk Assessment and Response Planning
Software upgrade planningÂ
Enterprisewide implementations
Bank Integration and Bankassurance
Cross-border team experience
E-commerce
CRM Projects
ERP Projects
Cloud and SAAS Solutions
Customer Development
Core Insurance Systems
BI Projects
Data mining
Java Applications
.NET Applications
SQL, MySQL, Oracle Databases
UI & UX
HTML and CSS
MS Visio, MS Project
Decisive
Collaborative
Experience
07/2016 to CurrentBusiness and System Analysis ManagerNational Indemnity Company | Chicago, ,
Leading the team that drives the core insurance applications by defining the scope, timeline and resources
Driving implementation strategy of new regulations and innovation projects and coordinating with 32 insurance companies for successful implementationÂ
Managing team of 20 business analysts and system analysts, allocating resources to ongoing projects and enforcing deadlines
Coordinating integration with insurance companies and third parties
Managing communications with government institutions and regulatory institutions
Delivering detailed feature roadmaps that include action items and project targets
Leading triage on product bugs and feature requests
Team building
Leadership
01/2013 to 05/2016Information Systems ManagerCvs Health | Wilmington, ,
Member of Senior Management Team
Created IT Road Maps including all technology
implementation plans and departmental budgets
Led all Software System Implementations of the
company which is an omni-channel with 22 insurance shops around Turkey together
with online channel and tele-sales channelÂ
Negotiated and approved technology vendor,
outsourcing, and consultant contracts and service agreements to provide the best
solutions to transform business requirements in terms of functionalities, cost and
time to implement. Saved 4 million TL by IT outsourcing and negotiating
Hired and
developed project managers, analysts and system support specialists
Managed outsourced
vendors for deployment and maintenance of software solutions
Assured successfull implementation of all IT Projects by communicating with executives and
department heads and managing Business Analysis, Development Outsourcing, user
acceptance tests (UAT) and end user support
Created the test strategy for all applications and managed outsourcing test services
Managed the Deployment Plans
Identified product problems and strengths and collected data on the customer experience
Led the design and development of software upgrades and the deployment of new services and products
Created operational policies, procedures, standards, guidelines and
best practices
Applied the network, infrastructure, software
and data security standards of the group in coordination with the Regional
Office
Accomplishments
Implemented all Information Systems of the start-up company from scratch
Developed and managed the Information Systems Department and Digital
Transformation Office of 6 analysts and project managers
Achieved cost saving with SAAS and Cloud
Solutions
Has good track record in Management and Execution of Large to Complex
Enterprise IT Projects such as CRM, ERP, Commission and Collection Systems, Customer Development , Reporting Systems, Lead Distribution, Call Center, NPS, Corporate Website and Online Insurance Distribution, Omni-channel Systems, Task Manager, etc.
10/2008 to 01/2013Analyst Project ManagerAnadolu Insurance Company | City, ,
Enterprise IT
Projects with highest budget €6,5 million at one of the biggest insurance
companies in Turkey
Elementary
Insurance Core System Selection and Procurement (Product Factory)
Bankassurance and
Bank integration for collections and payment systems
Analysis, Project
Management, UAT of elementary insurance products
Cross-border
enterprise project execution
04/2005 to 09/2008Co-founder and Analyst Project ManagerA Plus Consultancy | City, ,
Implemented IT Solutions for SMEs
Established an online portal as a start up with a team of 5 employees
Education
Expected in 2017 to to | Executive MBAOzyegin University, Istanbul, GPA: (Continuing)
Expected in 2003 to to Bachelor of Science | MathematicsBogazici University, Istanbul, GPA: Numerous courses on Coding, Data analysis, SQL queries, BI Tools, Statistics, Actuarial Studies, Analytical Thinking and Problem Solving
Certifications
Project Management Professional (PMP), 2016
Languages
Fluent in English
Skills
Advanced problem-solving skills, great organizational skills, great communication skills, enthusiastic person
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