(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
  • Qualifications & Skills Summary
  • Goal driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees/coworkers to meet high performance standards.
  • Exceptional listener and communicator who effectively conveys information verbally and in writing.
  • Highly analytical thinker whom demonstrates talent for identifying, scrutinizing, improving, and streamlining the complex work processes.
  • Personable professional whose strength include cultural sensitivity and an ability to build a rapport with a diverse workforce in a multicultural setting.
  • Exceedingly energetic performer consistently cited for unbridled passion for work, sunny disposition, exceedingly optimistic views and upbeat, positive attitude.
  • Enthusiastic, knowledge-hungry learner, eager to meet challenge and quickly assimilate new concepts.
  • Efficient Emergency Medical Technician with extensive training in BLS/ALS treatment and proven history of accuracy and fast-thinking in high-pressure times. Skilled at quickly solving problems and effectively communicating with medical professionals for top-notch patient care.
  • EMR / EHR
  • Medical Experience
  • Determined
  • Patient Management
  • Supervising Employees
  • Emergency vehicle operation
  • Direct Patient Care
  • Team Leadership
  • Clear oral/written communication
  • Scheduling
  • Project Management
  • Organizational skills
  • MS Outlook
  • MS Excel
  • Driven
  • Inventory and Supply
Bethune-Cookman University Daytona Beach, FL Expected in Bachelor of Arts : Liberal Studies - GPA :
Mount San Jacinto Community College San Jacinto, CA, Expected in Associates Degree of Social Science : Social Sciences - GPA :
Work History
Abbvie, Inc - AMR EMT/Paramedic
Melbourne, FL, 10/2019 - Current
  • Utilize medical equipment and procedures including defibrillator, EKG monitor, Oxygen and suction devices, intravenous fluids, CPR and procedures and medications as required to provide advanced medical care.
  • Provide patient care according to clinical protocols and safety requirements.
  • Trained/ Managed many employees on EMTs in basic life support skills, including cardiopulmonary resuscitation, oxygen therapy, wound care, patient history elicitation and splinting.
  • Communicated with lucid patients to gather incident and medical history information.
  • Executed emergency diagnostic procedures to treat patients, including stomach suction, stocked the ambulance, airway management and heart monitoring.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Triaged injuries by communicating with patients, bystanders and family members, and identified appropriate medical facility for transport.
  • Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
First Hawaiian Bank - Shipping Supervisor
Honolulu, HI, 05/2018 - 10/2019
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
  • Print daily sales receipts and cross-check with computer software to ensure accuracy.
  • Prepare and print shipping labels corresponding to shipping needs.
  • Assemble and fill boxes and other cartons with items that need to be shipped.
  • Track inventory and report any shortages to sales team.
  • Managed shipping and receiving activities for company orders processed daily.
  • Scheduled pickups and deliveries to maintain smooth operations.
  • Handled high-volume paperwork and collaborate to resolve invoicing and shipping problems.
  • Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS and DHL shipping companies.
Costa Del Mar - Account Service Representative
City, STATE, 01/2016 - 05/2018
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Devised and implemented product strategies for filling market gaps and driving consistent sales.
  • Manage and collect information and resolve customer concerns in a timely manner.
  • Responsible for handling up to 150 calls per day with existing and potential customers.
  • Compile daily reports for upper management.
  • Collect customer feedback and make process changes accordingly.
  • Educated clients on relevant policies and options and answered questions to remedy issues.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Trained new personnel regarding company operations, policies and services.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
United States Postal Service - City Carrier Administrator
City, STATE, 01/2014 - 01/2016
  • Deliver packages and mail to businesses and people in towns, cities, and rural areas.
  • Set up a route and deliver mail six days a week on route.
  • Place packages and letters in mailbox and secure with mailbox flap.
  • Secure many envelopes or parcels with a rubber band.
  • Retrieve outgoing mail from boxes.
  • Placed packages and letters in mailboxes.
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Worked closely with other employees in mail office and handled various administrative tasks.

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School Attended

  • Bethune-Cookman University
  • Mount San Jacinto Community College

Job Titles Held:

  • AMR EMT/Paramedic
  • Shipping Supervisor
  • Account Service Representative
  • City Carrier Administrator


  • Bachelor of Arts
  • Associates Degree of Social Science

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