Goal driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees/coworkers to meet high performance standards.
Exceptional listener and communicator who effectively conveys information verbally and in writing.
Highly analytical thinker whom demonstrates talent for identifying, scrutinizing, improving, and streamlining the complex work processes.
Personable professional whose strength include cultural sensitivity and an ability to build a rapport with a diverse workforce in a multicultural setting.
Exceedingly energetic performer consistently cited for unbridled passion for work, sunny disposition, exceedingly optimistic views and upbeat, positive attitude.
Enthusiastic, knowledge-hungry learner, eager to meet challenge and quickly assimilate new concepts.
Efficient Emergency Medical Technician with extensive training in BLS/ALS treatment and proven history of accuracy and fast-thinking in high-pressure times. Skilled at quickly solving problems and effectively communicating with medical professionals for top-notch patient care.
Skills
EMR / EHR
Medical Experience
Determined
Patient Management
Supervising Employees
Emergency vehicle operation
Direct Patient Care
Team Leadership
Clear oral/written communication
Scheduling
Project Management
Organizational skills
MS Outlook
MS Excel
Driven
Inventory and Supply
Education
Bethune-Cookman UniversityDaytona Beach, FLExpected in – –Bachelor of Arts:Liberal Studies - GPA:
Mount San Jacinto Community CollegeSan Jacinto, CA, Expected in – –Associates Degree of Social Science:Social Sciences - GPA:
Work History
Abbvie, Inc - AMR EMT/Paramedic Melbourne, FL, 10/2019 - Current
Utilize medical equipment and procedures including defibrillator, EKG monitor, Oxygen and suction devices, intravenous fluids, CPR and procedures and medications as required to provide advanced medical care.
Provide patient care according to clinical protocols and safety requirements.
Trained/ Managed many employees on EMTs in basic life support skills, including cardiopulmonary resuscitation, oxygen therapy, wound care, patient history elicitation and splinting.
Communicated with lucid patients to gather incident and medical history information.
Executed emergency diagnostic procedures to treat patients, including stomach suction, stocked the ambulance, airway management and heart monitoring.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Triaged injuries by communicating with patients, bystanders and family members, and identified appropriate medical facility for transport.
Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
First Hawaiian Bank - Shipping Supervisor Honolulu, HI, 05/2018 - 10/2019
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
Print daily sales receipts and cross-check with computer software to ensure accuracy.
Prepare and print shipping labels corresponding to shipping needs.
Assemble and fill boxes and other cartons with items that need to be shipped.
Track inventory and report any shortages to sales team.
Managed shipping and receiving activities for company orders processed daily.
Scheduled pickups and deliveries to maintain smooth operations.
Handled high-volume paperwork and collaborate to resolve invoicing and shipping problems.
Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Maintained positive relationships with representatives of UPS, FedEX, USPS and DHL shipping companies.
Costa Del Mar - Account Service Representative City, STATE, 01/2016 - 05/2018
Trained and developed new sales team associates in products, selling techniques and company procedures.
Strengthened customer relationships with proactive and collaborative approach to managing needs.
Communicated with customers to understand needs and recommend appropriate solutions.
Devised and implemented product strategies for filling market gaps and driving consistent sales.
Manage and collect information and resolve customer concerns in a timely manner.
Responsible for handling up to 150 calls per day with existing and potential customers.
Compile daily reports for upper management.
Collect customer feedback and make process changes accordingly.
Educated clients on relevant policies and options and answered questions to remedy issues.
Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
Trained new personnel regarding company operations, policies and services.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
United States Postal Service - City Carrier Administrator City, STATE, 01/2014 - 01/2016
Deliver packages and mail to businesses and people in towns, cities, and rural areas.
Set up a route and deliver mail six days a week on route.
Place packages and letters in mailbox and secure with mailbox flap.
Secure many envelopes or parcels with a rubber band.
Retrieve outgoing mail from boxes.
Placed packages and letters in mailboxes.
Engaged customers with pleasant demeanor and offered to help with mail-related issues.
Worked closely with other employees in mail office and handled various administrative tasks.
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